6 ICE Reviews 1,948

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 362 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the stunning appearance and high quality of the products, often noting the beautiful shine and craftsmanship. Many people appreciate the elegant and unique designs, finding them perfect for various occasions and suitable for stacking with other jewelry. The jewelry is frequently described as durable, maintaining its shine without tarnishing or fading over time, and customer service is often highlighted as outstanding, with staff being helpful and responsive. However, some people experienced issues with order fulfillment and delivery, including long waiting times, missing items, or incorrect orders. There were also occasional concerns about product quality, with some items reportedly tarnishing or having stones fall out, and a few customers mentioned difficulties with communication regarding their order status.

What people talk about most

Product

Clients share positive opinions on product quality, with many expressing delight and satisfaction with their... See more

Quality

Customers had positive experiences with quality, with many expressing satisfaction with their purchases,... See more

Customer service

Consumers generally report positive experiences with customer service, often highlighting the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast shipping and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was extremely skeptical in purchasing from you guys. My order finally arrived after 2 1/2 months of waiting, communication with you guys was extremely difficult, but After all the piece I purchased... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning piece! I bought this to add some shine to my outfits for social dancing, and it is perfect. It catches the light beautifully every time I turn, giving that perfect 'ice' effect wit... See more

Company replied

Rated 5 out of 5 stars

Had to wait awhile for my Vintage Cross tennis chain to be available, soon as it was by a ping from my notification, I swooped it; and some Moissanite stud earrings up!! A very classy and stylish... See more

Company replied

Rated 5 out of 5 stars

This jewlerey is amazing , i was blown away when I received my first piece from 6ice , from the shine , detailing , craftsmanship and quality of my bracelet . It is classy , unique and elegant , ha... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We are the purveyors of unique designer gold jewelry and accessories. Each piece you see has been meticulously designed to ensure it meets our strict standards of style and quality.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great chain

Great chain , has a nice weight to it . Only downfall is that it gets all twisted and tangled up sometimes . Nice shine !

27 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Laysha,

Thanks so much for your feedback. We’re glad to hear you’re loving the weight and shine of your 6 ICE chain. We’ve taken note of your comment and will keep it in mind as we continue to improve. Thanks again for your support.

6 ICE Team

Rated 5 out of 5 stars

5 stars!

Really happy with my purchase! The chains are super nice and great quality, would definitely recommend and repurchase from them. Their customer service is also very friendly and helpful.

22 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Case,

Thanks for your review. We’re really glad to hear you’re happy with the quality of your chains and had a great experience with our customer service. We truly appreciate your recommendation and look forward to serving you again.

6 ICE Team

Rated 1 out of 5 stars

I received the 4 bracelets but…

I received the 4 bracelets but unfortunately they are too small, I need to exchange for a bigger size, please advise me on how to return the order.

26 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hi Natalie,

Thank you for your feedback, and we’re sorry to hear the bracelets are too small. No worries at all — we’d be more than happy to help you exchange them for a larger size. Our Support team has already sent the exchange instructions to your email, including access to our exchange portal.

Thank you again for giving us the opportunity to assist. We’re always here to help every step of the way.

6 ICE Team

Rated 5 out of 5 stars

Customer Service

The quick and helpful customer service was excellent.

25 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Aryan,

Thanks for your review. We’re thrilled to hear you had a smooth experience with our customer service. If there’s anything you need or any way we can make your experience even better, just let us know. We're always here and more than happy to help.

6 ICE Team

Rated 5 out of 5 stars

Clean products

Clean products

23 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Jonas,

Thanks for your review. We’re thrilled to hear that you found your 6 ICE jewelry clean and up to your expectations. We appreciate your support and can't wait to have you back for more pieces in the future.

6 ICE Team

Rated 5 out of 5 stars

I came across this website on instagram…

I came across this website on instagram and took a chance on trying their jewelry..when I say from the shipping, packaging,and quality
Top tier love love it. The jewelry was beautiful and packaged so pretty..definitely will shop again.

5 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Kari,

Thanks for sharing your experience. We’re thrilled to hear that you loved your jewelry and that everything - from shipping to packaging to quality - met your expectations. Knowing that you found the pieces beautiful and thoughtfully packaged truly means a lot to us. We truly appreciate your support and look forward to serving you again soon. Thanks for being part of the 6 ICE family.

6 ICE Team

Rated 5 out of 5 stars

Customer service ROCKS!

This is the best customer service I have ever received! They get right back to you in a more than pleasant manner and make you feel respected and appreciated! Abigail, whether AI or human was above and beyond amazing! Great website and employees!

22 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Shannon,

Thanks for taking the time to share your experience. We’re thrilled to hear that our customer service exceeded your expectations and that Abigail made such a positive impact. Hearing that our team made you feel respected and appreciated truly means a lot. We truly appreciate your support and look forward to assisting you again soon. Thanks for being part of the 6 ICE family.

6 ICE Team

Rated 5 out of 5 stars

Best place to get your jewelry pieces

Best place to get your jewelry pieces

22 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey John,

Thanks for your review. We’re so happy to hear that you enjoy shopping with us and consider us the best place for jewelry. Your support really means a lot, and we can’t wait to help you discover even more pieces that you’ll love.

6 ICE Team

Rated 5 out of 5 stars

8.5/10

Has nice shine

21 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey J L,

Thanks for your feedback. We’re glad you’re enjoying the shine of your 6 ICE jewelry. We truly appreciate your support and hope it continues to bring you joy.

6 ICE Team

Rated 1 out of 5 stars

I have not received this item

21 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hi Don,

Thank you for your review. We’ve reached out to you via Trustpilot for more details and would love the opportunity to look into your concerns further once we receive your response.

6 ICE Team

Rated 5 out of 5 stars

Making your order is easy

Making your order is easy. I made a mistake with my order address and they immediately fixed it. I appreciate the help and I’ll be purchasing more going forward!

21 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Peyton,

Thanks for sharing your experience. We’re glad we could quickly help fix your order and make the process easy for you. We really appreciate your support and can’t wait to assist you with your future purchases.

6 ICE Team

Rated 4 out of 5 stars

I love how it is real stuff and they…

I love how it is real stuff and they ain't bs-ing.

19 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Bobby,

Thanks for your review. We’re proud to offer genuine quality with no shortcuts, and we’re glad that came through. We truly appreciate your support and look forward to serving you again. Thanks for being part of the 6 ICE family.

6 ICE Team

Rated 5 out of 5 stars

The charm and necklace is amazing

The charm and necklace is amazing! Very good quality and the customer service is very helpful with my order. I’m definitely going to order more and recommend it to my friends and family

18 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Markitos,

Thanks for your review. We’re thrilled to hear that you love your charm and necklace and that you’re happy with the quality. It means a lot to us that our customer service could assist you and make your experience a great one. Your support and recommendations truly mean a lot to us - thanks for being part of the 6 ICE family.

6 ICE Team

Rated 5 out of 5 stars

The customer service was fast and…

The customer service was fast and responsive.

20 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Kalzone,

Thanks for your feedback. We’re so glad our customer service met your expectations with fast and responsive support. We appreciate your support and hope to assist you again soon.

6 ICE Team

Rated 5 out of 5 stars

Outstanding Customer Service

My experience was great because customer service was responded to me in a substantial time! You all provided me with tracking within less than 24hours of contacting them about my order. Keep up the great work and continue to be effective when communicating.

18 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Brandi,

Thanks for sharing your experience. We’re so glad to hear that our team was able to respond promptly and provide your tracking details quickly. We truly value effective communication and are happy it made a positive difference in your experience. Thanks again for your support, and we hope to serve you again soon.

6 ICE Team

Rated 1 out of 5 stars

I never received my package

I never received my package. I waited and waited for them to deliver it to my building and it never came .
Id love to order the same thing again but I can’t take the chance that it would happen again.

17 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hi Elias,

Thank you for your review. We’ve reached out to you via Trustpilot for more details and would love the opportunity to look into your concerns further once we receive your response.

6 ICE Team

Rated 5 out of 5 stars

I got what I wanted and it's perfect

I got what I wanted and it's perfect. Couldn't anymore happier

16 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Quentez,

Thanks for your review. We’re truly happy to hear that your 6 ICE piece is exactly what you wanted and that it made you so happy. We really appreciate your support and can't wait to have you back for more pieces in the future.

6 ICE Team

Rated 5 out of 5 stars

Thank you for all the 6ice team

Thank you for all the 6ice team !

Everybody is here for your , fast shipping, fast reponse , but also the Best jewelry in the game

12 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Sam,

Thanks for your review. We’re really glad to hear that you had a great experience with our team. Providing fast shipping, responsive support, and top-quality jewelry is always our priority, and we’re happy to know this commitment was reflected in your experience. We appreciate your support and can't wait to have you back for more pieces in the future.

6 ICE Team

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