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50plusmobiel Reviews 45,842

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

In February previously, I was just arrived at Karstruf Airport Copenhagen 🇩🇰I was walking out the Airplane KLM the Dutch Royal Airline to baggage claim. All at once my phone which used still is use... See more

Company replied

Rated 4 out of 5 stars

I am using 50+ mobile for around a month. My general experience is positive. However, there has been some cases in Amsterdam that reception quality was poor and connected only with 4G. Apart from that... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Quick responses, fast, within 2 days shipping delivery. Issues solved with 1 single mail. Best prices at the market, cant find a better. What a Man need more? Recommended!

Company replied

Rated 5 out of 5 stars

I loved how everything was simple and the offer, unbeatable. I just didn’t know EU data and Applewatch e-sim are not available/included, from my understanding. If otherwise please let me know.

Company replied

Company details

  1. Mobile Network Operator
  2. Telecommunications Service Provider

Written by the company

50+ Mobiel is jouw toegankelijke en betrouwbare telecomaanbieder die mobiele telefonie weer eenvoudig, duidelijk en persoonlijk maakt. We zijn er in het bijzonder voor mensen van 50 jaar en ouder, met extra aandacht, service en gemak die perfect aansluiten bij hun behoeften. Tegelijkertijd is iedereen vanaf 18 jaar welkom – want goede service kent geen leeftijd. Bij ons staat de klant écht centraal. We geloven dat mobiele telefonie geen ingewikkelde ervaring hoeft te zijn. Daarom bieden we een heldere aanpak, zonder verrassingen: duidelijke communicatie, scherpe tarieven en persoonlijke ondersteuning die je direct verder helpt. Precies wat je mag verwachten van een aanbieder die met aandacht werkt. Onze visie is om telecom toegankelijker, vriendelijker en eerlijker te maken. Dat doen we door rustig de tijd te nemen, goed te luisteren en altijd in begrijpelijke taal te communiceren. Je hoeft echt geen techneut te zijn om bij ons zorgeloos gebruik te maken van je telefoon en mobiele abonnement. Bij 50+ Mobiel profiteer je van betrouwbare dekking, overzichtelijke opties en een betrokken klantenservice. Geen lange wachtrijen of ingewikkelde menu's, maar echte mensen die met je meedenken. Kortom: 50+ Mobiel maakt bellen en internetten weer persoonlijk, betaalbaar en zorgeloos. Welkom bij 50+ Mobiel – wij zijn er voor jou.

Service Gemak Voordeel

Written by the company

Daar ben je bij 50+ mobiel van verzekerd!

Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

46K reviews

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Rated 4 out of 5 stars

Simcard delivered so quickly everything…

Simcard delivered so quickly everything went well

Only a bit worried about network mostly have 1 bar

15 May 2026
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Reply from 50plusmobiel

Dear,

Thank you very much for your feedback. We’d like to review your coverage with you. Please contact our customer service team here.

Best regards,
Anisha 50+ Mobile

Rated 4 out of 5 stars

positive feedback

Easy to activate, good Internet service and less expensive

14 May 2026
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Reply from 50plusmobiel

Dear,

Thank you very much for your kind words. We are very happy to hear that you are satisfied.

Best regards,
Anisha 50+ Mobile

Rated 5 out of 5 stars
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Reply from 50plusmobiel

Dear.

We are happy to hear that you are satisfied! Thank you for your positive feedback!

Kind regards, Ena 50+ Mobiel

Rated 5 out of 5 stars

Perfect!!!

Perfect!!!

6 May 2026
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Reply from 50plusmobiel

Beste,

Wat fijn om te horen dat u tevreden bent! Mocht u nog vragen hebben kunt u altijd contact op nemen met onze klantenservice.

Met vriendelijke groet,
Anisha 50+ mobiel

Rated 5 out of 5 stars

The best the cheapest

The best the cheapest

8 May 2026
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Reply from 50plusmobiel

Dear,

We’re so glad to hear that you’re satisfied with our rates and service. Thank you very much for your feedback.

Best regards,
Anisha 50+ Mobile

Rated 1 out of 5 stars

I ordered a phone number a very long…

I ordered a phone number a very long time ago and it still hasn't arrived.

6 May 2026
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Reply from 50plusmobiel

Dear,

We’re very sorry to hear that you’re unable to activate your SIM card. This is certainly not what we intended, and we’d like to help you determine what might be causing this issue. Our customer service team will be in touch with you shortly.

Best regards,
Anisha 50+ Mobile

Rated 4 out of 5 stars

Good service and amazing price

Very good service at an amazing price. Only downside is that they keep missing the esim rollout deadline. Hope it arrives soon

12 May 2026
Unprompted review
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Reply from 50plusmobiel

Dear,

Thank you glad you like our service and price! Sorry about the eSIM delay; we’re working on it and will let you know as soon as it’s available.

Update 1-6: Good news, we have launched eSIM today. You are able to switch to one for free in your My 50+ app.

Kind regards,
Anisha 50 + mobile

Rated 5 out of 5 stars

Easy and timely

Easy transfer from other provider at exact date/time at zero cost

6 May 2026
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Reply from 50plusmobiel

Dear,

We’re so glad to hear that the transition went smoothly. Thank you very much for your feedback.

Best regards,
Anisha 50+ Mobile

Rated 5 out of 5 stars

Easy traditions

Easy traditions

6 May 2026
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Reply from 50plusmobiel

Beste,

Wat fijn dat onze "Easy traditions" u aanspreekt hartelijk dank voor uw reactie!

Met vriendelijke groet,
Anisha 50+ mobiel

Rated 5 out of 5 stars
50plusmobiel logo

Reply from 50plusmobiel

Dear,

Thanks for your review great to hear you’re enjoying Big Data Spicy with 75 GB at a low rate! If you have any questions, want to change your plan or need help with data usage, let us know We’re happy to help and appreciate your feedback!

Kind regards,
Anisha 50+ mobile

Rated 1 out of 5 stars

Systematic "Billing Trap" - Forced € 2,00 fee due to app limitations

I’ve had a terrible experience with 50+ mobiel’s billing system. It feels like a trap designed to collect extra fees.

Every month, their direct debit fails, and the app does NOT show a manual payment button BEFORE the failure occurs. Only AFTER they charge an extra € 2,00 "administrative fee" does the payment button appear.

This forces me to pay 33% more than my actual plan price (€ 6,00 becomes € 8,00) every month. I have contacted customer service multiple times, but they refuse to refund these unfair charges. This is a systemic flaw used to generate extra revenue. I have reported this to the ACM. I do not recommend this provider.

1 May 2026
Unprompted review
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Reply from 50plusmobiel

Dear,

We’re sorry to hear that the payment methods and direct debit are causing issues and resulting in extra costs. We take your feedback regarding the app and customer service seriously. Your feedback is important to us, and we will discuss this internally to improve our processes. We would like to emphasize that this is not done intentionally on our part. We process new direct debit authorizations on a monthly basis, and this does indeed often result in errors on the bank’s end. It is your bank that is rejecting the direct debit due to a new authorization. We would be happy to explain this over the phone. Unfortunately, we do not see any contact information listed with your review. Would you please be so kind as to contact our customer service regarding this matter?

Kind regards,
Anisha 50+ Mobile

Rated 5 out of 5 stars

Super en fast internet.

Super en fast internet

25 April 2026
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Reply from 50plusmobiel

Beste,

Wat fijn om te horen dat u tevreden bent met de snelheid van het internet, hartelijk bedankt voor uw terugkoppeling.

Met vriendelijke groet,
Anisha 50+ mobiel

Rated 1 out of 5 stars
50plusmobiel logo

Reply from 50plusmobiel

Dear,

We’re very sorry to hear that you’re experiencing issues with your internet connection; this is certainly not the experience we want to provide our customers. We’d like to take a look at the situation with you and walk you through a few technical steps. Our customer service team will be in touch with you shortly.

Best regards,
Anisha 50+ Mobile

Rated 4 out of 5 stars
50plusmobiel logo

Reply from 50plusmobiel

Dear,

We’re so glad to hear that you’re so satisfied with our service. Thank you very much for your feedback.

Best regards,
Anisha 50+ Mobile

Rated 4 out of 5 stars

availability of see your balance

everything is good but the app is not available and we which is not convenient and using the account in the website is not that match good

16 April 2026
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Reply from 50plusmobiel

Dear Ibrahim,

Thank you very much for your message. We’re sorry to hear that the lack of an app is inconvenient for you and that using your account via the website doesn’t fully meet your expectations. We understand that this makes using our services less enjoyable, and we sincerely apologize for this.

We will contact you as soon as possible to review this situation together and discuss how we can best support you. Your feedback is very valuable to us and helps us improve our service.

Thank you for your patience and trust.

Best regards, Francesco team 50+ Mobiel

Rated 3 out of 5 stars

Communicatie is goed maar internet is…

Communicatie is goed maar internet is echt veel te traag op veel plekken. Zo traag dat je niet een een speedtest kan doen.

21 April 2026
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Reply from 50plusmobiel

Beste Eric,

Hartelijk dank voor uw bericht. Wij vinden het erg vervelend om te horen dat u op veel plekken te maken heeft met een traag internet, zo traag zelfs dat u geen speedtest kunt uitvoeren. Wij begrijpen dat dit uw gebruik van onze diensten ernstig beperkt en bieden hiervoor onze oprechte excuses aan.

Wij nemen zo spoedig mogelijk contact met u op om samen de situatie nader te onderzoeken. Tijdens dit contact willen we onder andere de APN-instellingen controleren en andere mogelijke oorzaken van het trage internet verkennen, zodat we gerichte stappen kunnen ondernemen om uw internetervaring te verbeteren.

Wij danken u voor uw geduld en vertrouwen en hopen u snel beter van dienst te kunnen zijn.

Groetjes, Francesco team 50+ Mobiel

Rated 5 out of 5 stars

Is good

Am satisfied with the service

14 April 2026
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Reply from 50plusmobiel

Dear Tima,

Thank you for your message. We are glad to hear that you are satisfied with our service. At 50+ Mobiel, we strive to provide our customers with reliable and friendly service.

We wish you continued satisfaction with your subscription.

Kind regards, Francesco team 50+ Mobiel

Rated 5 out of 5 stars
50plusmobiel logo

Reply from 50plusmobiel

Beste,

Wat fijn om te horen dat u zo tevreden bent, hartelijk bedankt voor uw terug koppeling.

Met vriendelijke groet,
Anisha 50+ mobiel

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