Car Hire services Uganda Reviews 

57
•
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I remember hiring these guys for my kukyala in 2022 after lockdown, despite being late beyond the agreed time, these people were so understanding that they let us continue with the event without charg... See more

Rated 5 out of 5 stars

We are from Barcelona and my wife and I took a trip to Uganda organized directly with a local agency: 4x4 car hires Kampala. The best trip of our life. We saw what all tourists want to see but we also... See more

Rated 1 out of 5 stars

4x4 Car hire Kampala was a horrible experience ! We were looking for rental car for 7-22 april. Car was including rooftootent and camping gear. Affordable priced in comparison with other rental compan... See more

Rated 1 out of 5 stars

Hello, I can only confirm the experience Leon had this year with this company. We rented this car, the foto you see above. I HAVE NEVER IN MY LIFE SEEN A CAR IN A SUCH POOR CONDITION. Over the time... See more

Company details

  1. Car Rental Agency

Written by the company

Car rental services Uganda is a registered car rental agency based in Entebbe specializing in hiring out all kinds of rental cars to both international and local travelers. We have a fleet of well-serviced rental cars available all year round for self-drive and driver-guided road trips plus we outsource from some of the most trusted car leasers in Kampala ensuring you dont miss out on any car of your choice. We a fully registered under KCCA, USAGA and partner with Uganda Wildlife Authority & Tourism Board hence you can be assured you are dealing with trusted and reliable team.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

57 reviews

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2.7

All reviews

(57)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

My experience with 4×4 hire car kampala was great, the company is creating great environment for the workers that they are willing to serve their clients in agreat manner

2 January 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY! They left us stranded after the car broke down!

DO NOT USE THIS COMPANY!! I rented a car from them two weeks ago and they gave me a super old beat up Rav 4. The electric locks didn't work and neither did the horn, which is important for driving in Uganda, and the whole thing rattled while driving. We had driven this car for maybe 6 hours when the RADIATOR BLEW UP! Thankfully we were somewhere we could park the car but then when I called the company to let them know what happened they said it was my fault! Instead of providing any customer service, like a mechanic or someone to come and pick us up, they literally fought with me for a whole day, stranding us AND the car, and told me I had to pay for fixing the car! After locating a mechanic myself and having him start on repairs the mechanic spoke with the company and they refused to pay him saying that I would have to pay for everything. Absolutely horrible! I used this company because of the good reviews on google but I don't know how they have this many good reviews. SAVE YOURSELF AND STAY AWAY.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

I had a marvelous experience with 4x4…

I had a marvelous experience with 4x4 Car Hire Kampala Company. Right from the rental process, which was a quick one up to the journey with the Driver who made my journey perfect. I liked everything about the car. And the fact that it was in good condition, it made the journey smooth. I don't regret.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

What the company is doing well is the…

What the company is doing well is the good services that it is providing. I have used 4x4 Car Hire Kampala once that was in May last year when I was travelling to the East, I had to function to attend and needed a car immediately, so a friend told me to contact 4X4 Car Hire Kampala , went to their offices in Bukoto, discussed their terms and conditions , and they gave me the car , everything was okay with it. It was in good condition. The journey was smooth. Services are excellent

27 May 2022
Unprompted review
Rated 5 out of 5 stars

With profound gratitude and great…

With profound gratitude and great humility, I was really impressed with quality of services u offered me wen I was hiring your cars for my introduction ceremony that took place on 23rd November 2022.My friends and family enjoyed the ride and I will surely book with u again for my wedding on 7th march 2023

22 November 2022
Unprompted review
Rated 5 out of 5 stars

my experience with 4x4

I remember hiring these guys for my kukyala in 2022 after lockdown, despite being late beyond the agreed time, these people were so understanding that they let us continue with the event without charging us a single coin. and secondly the comfort that is those cars of yours cant be explained by words but rather someone should come visit and feel it for himself. asante sana

15 March 2022
Unprompted review

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