4WD Supacentre Reviews 

192,579
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful, friendly, and knowledgeable staff for providing excellent advice and efficient customer service. Many also appreciate the good quality products, competitive prices, and overall value, noting that items like fridges and camping gear perform well and last long. However, some customers noted issues with product quality, reporting items arriving damaged or failing prematurely. Others were dissatisfied with customer service, citing unhelpful call centers, slow responses, difficulties with warranty claims, refunds, or incorrect product advice from staff.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and reliability. Many reviewers report... See more

Staff

Reviewers mention ambiguous feedback about staff, with many praising their helpfulness, knowledge, and... See more

Quality

People report ambiguous experiences with quality, with many reviewers expressing significant dissatisfaction,... See more

Price

Consumers find price to be ambiguous, with some reviewers appreciating the low prices and competitive pricing... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I could not miss a great offer from 4WD SC so I purchased online for an in store pickup. With all of my visits to the store I have found the staff to be very helpful and friendly (yes commissions ma... See more

Rated 4 out of 5 stars

I've bought heaps.ofbsyuff from here and most of its decent quality, I just purchased a compressor for $120 and it works a treat. My last compressor cost close to $500 so it's a big difference... See more

Rated 4 out of 5 stars

Great store lay out Great customer service Great products.. I purchased a 270* awning 2 years ago and still like new. Kind regards Bruza80

Rated 4 out of 5 stars

Don’t like 1800 nos would like to speak to the store directly. But apart from that good product with a great price and there waiting to be picked up.👍


Company details

  1. Camping Store
  2. Hobby Store

Written by the company

Providing prices and value to help you get outdoors, camping and adventuring.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

193K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(192,579)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Midura store

Don’t like 1800 nos would like to speak to the store directly. But apart from that good product with a great price and there waiting to be picked up.👍

22 October 2024
Rated 1 out of 5 stars

Never order online with 4WD Supacentre

Never order online with 4WD Supacentre. Charged $22 for a small package to be delivered, postage and packing from Post Office is less than $11. Was told by custmer service they charge postage for each item even though they go in the same bag. These people will scam you whenever they can. Customer Service, one of the worst I have come across. Shop elseware....

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Got email for cooker induction …

Got email for cooker induction package, tried to order it ,price was different to advertise price, call them ,they said it was a misprint, and they emailed an apology, it's funny I never got that email.
They should honour the advertise price

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Good service

On entering the store, we were greeted and guided to the product we were interested in. A staff member helped us with our purchase which we are very happy.

22 November 2024
Rated 4 out of 5 stars

Even if you are having a bad day greet a customer with a smile

I could not miss a great offer from 4WD SC so I purchased online for an in store pickup.
With all of my visits to the store I have found the staff to be very helpful and friendly (yes commissions may help) BUT this time I had to goto the pickup desk and the young lady there could do with a few tips on how to greet customers.

19 April 2025

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