4tothe9.com Reviews 

36
•
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Worst customer service ever. Package could not be delivered and got sent back to sender. Customer Support takes at least 2 weeks to answer my mails, if they even answer at all… They offered me 50% c... See more

Company replied

Rated 5 out of 5 stars

i thought the customer support would be very slow and id have to wait a long time for a reply but 4tothe9 replied in less than 24 hours, great customer support, just give it a little hope and they wil... See more

Rated 5 out of 5 stars

Definitely Recommend shopping at 4tothe9. I’ve bought 4 pairs of jeans from them now and I’ve been extremely satisfied each time. The fit and quality of the jeans are incredible at a very reasonable p... See more

Rated 1 out of 5 stars

I have ordered an item from them more than a month ago and still haven’t received anything. I have attempted to reach out to them, 2 emails and multiple messages on their social media account later, I... See more

Company replied

3.2

Average

TrustScore 3 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(36)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scam

i have been waiting for 2 months and still havent received my clothing, i also had to pay 30 euros extra wich i didnt know before i orderd. It said ill get my package in another 1-2 weeks. Dont order here!

28 December 2024
Unprompted review
Rated 1 out of 5 stars

Dont buy anything from this store

Dont buy anything from this store, i ordered some jeans like mid december, eventually i got a notification from my ups that my parcel will be send back because of the incorrect adress while they said that it would be here that week, I’ve sended them 2 mails about it on january 8, havent received any answers still.. horrible experience

12 January 2025
Unprompted review
Rated 1 out of 5 stars

Wrong measurements on pants

Bad customer service and wrong measurements on pants. Bought a size with the measurements I wanted on the website, but when the pants arrived they were 5 centimeters shorter in length instead of what was stated on the website. Also took 3 weeks to recived my product.

Ignored by email when I reached out about the problem and to this day I have still not received a reply.

11 August 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely slow service

Absolutely slow service.
Ordered a hoodie on 7th of december and another two days after. Hoped they would arrive before christmas, but as of 27th they still haven't arrived in Denmark.
I got an email on the 19th and 21st of december saying they had both shipped and I got a tracking number via the maiol, but since then the status 'The item is pre-adviced to PostNL' has not changed on both orders.
However the money was withdrawn from my account long ago.
I am going insane!

26 December 2022
Unprompted review
Rated 1 out of 5 stars

Where is the item I ordered 3 weeks ago?

Ordered an item on 12/6 for. a Christmas gift.) When it had not arrived on 12/17, I emailed them to check status. It was finally shipped later that day. (Zero explanation as to why.) It is 12/21 and the package is still halfway across the country and traveling one state per day by some shady sounding “courier” company partner of USPS. What even is that?!? I do t expect it to arrive before Christmas (19!! Days after I placed the order) if ever.
I wish I had read the reviews prior to my order.

6 December 2022
Unprompted review
Rated 4 out of 5 stars

Product Great/Delivery Mid

I ordered the cross child zip up and I fw the dark coffee colour and the design, in terms of material its in par with a Nike fleece zip up, other than that what you see in the pictures is exactly what your getting, for example the pockets are tiny and the waist band wraps around the comfortably without it losing its shape. **I have yet to throw it in the washing machine so who knows if it changes anything**.

The reason why Its not 5 stars is because of the DELIVERY. Im in Ontario on a city near Toronto n my order shipped in 6 days. However, Canada post delayed my delivery by almost a week and a half. It was expected to be delivered on oct 22 but I received it on nov 2, only after I kept calling them asking for an update and I also had to make account for canada post so that they could deliver it to a nearby post office.

4tothe9 is most certainly NOT a scam, but if I'm having difficulties receiving my order, although I'm in the same province of the sender, buy at your own expense if your in another country.

1 November 2022
Unprompted review
Rated 1 out of 5 stars

Don’t buy from here I brought my jumper…

Don’t buy from here I brought my jumper yes it did come after 1 and a half month only after messaging multiple times and emailing them multiple time it’s false advertisement and from which the quality of the designs are very rushed and not the best looking

10 October 2022
Unprompted review
Show reviews in all languages. (36 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look