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See what reviewers are saying

Rated 5 out of 5 stars

Showed up early, but everything else was handled quickly and the guys were professional with the client.

Rated 5 out of 5 stars

I work at a school and one year we cleaned out our old IT closet and had a ton of crap to get rid of. I did some searching around on the internet and ended up finding 4th Bin's info. They issued a quo... See more

Company replied

Rated 5 out of 5 stars

I've used 4th Bin over the last 7 years and will continue. Excellent service and a great staff. Robert Keller Vice President of Information Technologies and Operations Big Brothers Big Sis... See more

Company replied

Rated 5 out of 5 stars

4th Bin gave me peace of mind letting go of tons of old electronics. They arrived when they said they would and carried everything to their truck without complaint, including a monster of an old tel... See more

Company replied

Company details

  1. Construction & Manufacturing

Information provided by various external sources

4th Bin delivers certified electronics recycling, strategic IT solutions, secure data disposal, & asset maximization. Learn more today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

They are one of the best vendors I've …

They are one of the best vendors I've ever worked with - on time, on budget & nice, accommodating folks.

25 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Glad to hear you have been satisfied with us! Please let us know if we can do anything else to help.

Rated 4 out of 5 stars

Great service at 4th Bin

4th Bin services were timely and swift!

25 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

great to hear that all went well! Let me know if there is anything else we can help with.

Rated 5 out of 5 stars

They're great!

They're great, easy, price is good.
Timely with appointments and the staff was friendly.
If you have e-waste you're looking to get rid of, use them!

25 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thanks for the kind words. We're glad to hear all went well! Please let us know if we can do anything else to help.

Rated 5 out of 5 stars

no histrionics

with no histrionics,
they took my electronics.

25 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Great to hear you were satisfied! Please let us know if you need anything else.

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. The best!

20 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

great to hear that all went well! Let me know if there is anything else we can help with.

Rated 5 out of 5 stars

Fast & efficient!

19 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

glad to hear you were satisfied. Please let me know if you need anything else.

Rated 5 out of 5 stars

Reliable

Reliable, show up on time and removed item with no issues at all.

10 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thanks for the kind words.

Rated 3 out of 5 stars

Slow to provide certificates of destruction

We've used 4th Bin twice for data destruction; they've been very slow with us both occasions to get our certificates of destruction. If that component is important to your organization, I would suggest looking elsewhere.

7 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Hi Karl,

I'm so sorry you're not satisfied with our service.

Our policy is that certificates are delivered within 30 days of pickup and receipt of final payment. We have this time-frame to allow us to perform the work that we're certifying. We do not generate documents until the actual work is complete. This policy is on the scheduling email that every customer receives.

We've reviewed your account so that we can understand your concerns. On the first pickup, you are 100% correct. We missed our deadline. We are very sorry for that mistake. On your most recent pickup, your certificate was delivered within the 30 day time-frame.

Regardless, we take customer service levels very seriously. We're going to engage in a review of our documentation process to see if we're consistently delivering within the timeframes we promise. If we see a systemic problem, we will address and correct it to make sure that we are keeping our clients happy and satisfied.

If you have concerns, I would be happy to discuss further. Please reach out to us and ask for me by name.

-Michael

Rated 5 out of 5 stars

We love 4th Bin!

We love 4th Bin!

Our company has had an amazing experience working with 4th Bin. They are always very efficient and professional, but also incredibly personable. The process couldn't be easier. We use them for all our electronic recycling needs!

7 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thanks for the kind words! we really value your business. -KP.

Rated 5 out of 5 stars

4th Bin makes it so easy

Quick turnaround time for filling requests, flexibility, and good communication. We've been using their services for about a year and will continue to whenever we have e-recycling needs.

6 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Glad to hear you have been satisfied with us! Please let us know if you have any questions. -KP

Rated 5 out of 5 stars

4th Bin is a great partner to work with …

4th Bin is a great partner to work with when it comes to responsibly recycling electronic equipment. They're responsive, convenient, and reliable.

6 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thanks a ton for the kind words! It's a pleasure doing business with you. -KP

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, pickup crew was very professional and courteous. This is my 4th time to use them, as always a job well done/

6 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thank you for the kind words! Please let me know if there is anything else we can do to help. -KP

Rated 5 out of 5 stars

Great Service

I've used 4th Bin several times and will continue, because they provide great easy flowing service.

5 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thank you for the review and thank you so much for continuing to come back. Please let us know when we can help again in the future. -md

Rated 5 out of 5 stars

Extremely organized and reliable

Extremely organized and reliable. I always receive my certificate of hard drive destruction without fail. Very simple to request pickup. Reasonable prices and very good followup. Have used for years and would never switch.

4 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Hi Tracy,

Thank you so much for the great review and the loyalty. We're glad to be able to provide the service and satisfaction you require. We're looking forward to working with you for many more years

-md

Rated 5 out of 5 stars

4th Bin Recommendation

They were prompt in sending me a quote, they picked up when they said they would, methodically ticked off each item, and were professional in all ways. Would use them again.

1 July 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thank you for the review. We look forward to working with you again. Please let us know how we can help. -md

Rated 5 out of 5 stars

Excellent service

Excellent service
We have used 4th Bin a few times to remove old hardware and carry out witnessed HDD destruction. They have been excellent on every occasion.

30 June 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thank you for the review and thank you so much for continuing to come back. Please let us know when we can help again in the future. -md

Rated 5 out of 5 stars

Tech recycling made easy

Very easy - very professional

30 June 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thank you for the review. Please let us know if we can help again in the future. -md

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