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Rated 1 out of 5 stars

Might as well just burn your money. Their services used to be good, support used to be amazing. Changed around 2021 or so. Suddenly pulled the plug on their SG servers with no prior announcem... See more

Company replied

Rated 5 out of 5 stars

I got their Minecraft Server Hosting and so far my experience has been amazing! Cheap pricing, great hardware, low ping, friendly support, it doesn't get better than this. Stop searching. Just giv... See more

Rated 5 out of 5 stars

Servers are the fastest I have ever use (especially their No CPU cap scheme) ! Customer support actually listens to you and helps you deal with the problem and not replying with scripted messages. Pri... See more

Company replied

Rated 5 out of 5 stars

I had an issue paying due to currency conversion. Ellis W. was really helpful and polite. They got the invoice fixed immediately and got my service started. The servers themselves are great. I ca... See more

Company replied

Company details

  1. Web Hosting Company
  2. Email Service Provider
  3. VPN Service

Written by the company

Professional game and web hosting, with unlimited CPU performance and rapid support.


Contact info

4.2

Great

TrustScore 4 out of 5

96 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 1 out of 5 stars

Don't.

Might as well just burn your money. Their services used to be good, support used to be amazing. Changed around 2021 or so.

Suddenly pulled the plug on their SG servers with no prior announcement and not a single email received. Did not respond for upwards of a few weeks. Of downtime. Of service downtime. Replied with "We have discontinued SG," as if nothing's wrong. Refund took me two months of grovelling, Ellis has told me multiple times that he has sent the money, but I didn't receive any until the fourth time or so.

My data was never given to me. The servers were entirely wiped, and I didn't even receive an apology, no matter how apathetic. I had to remake my entire lobby server from scratch from 1AM midnight to 6AM because they pulled the plug a day of server release.

[EDIT: Portion of review has been removed due to new information to give their new company a chance, read reply to this review.]

Don't get anything from System413. You are not valued as a customer, and you are not valued at all.

7 January 2022
System413 logo

Reply from System413

Hi,

Can you please email us? contact@413.io
We would love to help get your data back and provide more information.

Thanks

Rated 2 out of 5 stars

Its the honest review who seek to buy…

Its the honest review who seek to buy hosting on sys413.
Their shared plans are good enough for 20-30 player servers.
1 big problem is their support is actually way too slow to respond tickets.
I even bought vps on them waiting 11 days after ended refund. My friend vps took 20 days.
Dont buy vps on them even they cheap. They make you wait minimum 10 days.

15 August 2021
Unprompted review
Rated 1 out of 5 stars

Refund

I bought a dedicated server for my business that was not delivered. After 1 month of waiting, I ask for the refund.

It's been 24 days since I tried to get a refund for an undelivered service, I still haven't received it. They say they refunded it but my bank tells me otherwise .. And the support is incredibly slow

Hope I get the refund someday ..

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely Satisfied | Minecraft Server Review

Absolutely Satisfied
I recently got a minecraft server In system413.
server setup was quick and with 0 issues, the performance is great ( 20tps )
i also did some stress testing ( about 150 tnts)

and server is still on 20 tps, i absolutely vouch for this host and if anyone is considering to buy i say go ahead you have nothing to worry about

24 June 2021
Unprompted review
Rated 1 out of 5 stars

Terrible..

Terrible... Recently was waiting for my server about a month. But previously my ticket just disappeared. I wanted to buy a server but website didn't accept my debit card. Maybe you're best hosting but website is not usable. Submitting a ticket did nothing - it just didn't open.

17 June 2021
Rated 5 out of 5 stars

Cheap and affordable

Cheap and affordable. The service is quite slow which is understandable since they are looking for new staff at the moment. But I'm satisfied nevertheless.

26 April 2021
Unprompted review
Rated 4 out of 5 stars

Not the worst VPS host, but not the best one.

Another EDIT: Well 413 still kinda sucks, but it's better, the owner explained to me why there was downtime and he MIGHT give me my SLA credit, the 2 months of work lost is still kind of a big oof to me, but the support team response time is much better now.

20 April 2021
Unprompted review
Rated 5 out of 5 stars

Stop searching, just give them a try.

I got their Minecraft Server Hosting and so far my experience has been amazing! Cheap pricing, great hardware, low ping, friendly support, it doesn't get better than this.

Stop searching. Just give System413 hosting a try, you won't regret it. Definite 5 stars.

15 March 2021
Unprompted review
Rated 5 out of 5 stars

Good servers.

Pretty excellent servers
The performance is the best overall, but I have some ping issues. That's okay. The services are super fast.

EDIT: Supports are good

2 March 2021
System413 logo

Reply from System413

Hello,

Thanks for the review! We're sorry to hear that you had slow experience with support. Support via Discord can be slow, the Management Team for example, do not respond immediately because they are very busy.
That's why we recommend other ways of contacting us, such as Live Chat. There exists several ways to contact us.

-Nastya

Rated 5 out of 5 stars

Servers are the fastest I have ever use…

Servers are the fastest I have ever use (especially their No CPU cap scheme) ! Customer support actually listens to you and helps you deal with the problem and not replying with scripted messages. Price is almost criminally cheap compared to any other hosting for the kind of servers you get. The server GUI is very responsive, clear and consice. Amazing 5 stars !!!

6 February 2021
System413 logo

Reply from System413

Hi Adrian,

Thanks very much for this review. Let us know if you need any further assistance!

Kindest regards,
Nastya

Rated 5 out of 5 stars

It just works.

Actually works perfectly for what I need.

26 January 2021
System413 logo

Reply from System413

Hi Levente,

Thanks very much for this review. Let us know if you need any assistance, and good luck with your new server!

Kindest regards,
Nastya

Rated 1 out of 5 stars

bad host

- slow support
- cant ping them when your server got forced to shut down or got reset datas ( will get permanent muted)
- plugin datas get reset randomly
- unstable server (tps very bad and crash randomly)

24 January 2021
System413 logo

Reply from System413

Hello,

Sorry you had this experience. I've sent a request for more information so we can help better. Support via Discord is slow sometimes, we recommend other ways of contacting us. There exists several ways to contact us.

Hope we can get your info, retrieve your backups and have these issues resolved as soon as possible.

-Nastya

Rated 5 out of 5 stars

Go with System413. Just do it.

System413 has the most delightful staff team and incredible server specs. They work with you on a personal level, based on your budget and requirements to give you the absolute best bang. I would recommend them to anyone with a brain and a need for a server!

23 January 2021
Unprompted review
Rated 5 out of 5 stars

Best hosting site

i have been using system413 for my first month now and its 10/10. Pretty decent host, cheapest price on the market, and really fast help through the discord server. I have tried another minecraft hosting sites, and they can't do anything whit sys413. <3

15 January 2021
Unprompted review
System413 logo

Reply from System413

Thanks for the review, Julio!<3

Rated 1 out of 5 stars

They leave you hanging..

I ordered a 2gb server from them, and it took me a day of being ghosted by support and thrown around back and forth by several support staff. After a day I realised that I had given the wrong Credit Card CVV. Fine, ill reenter it no issue. Whats the issue is that they took ages to respond to say "wrong CVV". So me and a support guy arranged to get my server setup first, and ill manually pay in a bunch of hours. When I was ready to pay, alas, still no server. I waited and waited 2 more days and I finally gave up and got a server from another hosting that took like 5 minutes to be ready.

Edit to system413s reply: my server was indeed called suckadick, it does sound like a troll name, but ive no idea why yall think its a troll because I did hand my credit card info over(mistyped cvv oops)

14 January 2021
System413 logo

Reply from System413

Your server name is a bit inappropriate. We assumed it was a troll account, removed the manual order that was in the queue. So I apologize for that, and wish you the best of luck with your server.

-Nastya

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