3DModels.org Reviews 258

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the 3D models and assets, noting their detail and accuracy, which often save significant production time. Many found the models to be exactly as advertised and appreciated the variety of formats available, making them easy to integrate into different software and workflows. The user experience is frequently highlighted as positive, with people finding the website easy to navigate and purchases straightforward. However, some customers also noted occasional issues with accuracy, specifically mentioning that some models were not true to their advertised dimensions. A few other people also felt that some models were not immediately ready for download or that the resolution was lower than expected, requiring additional work.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and availability. Customers praise the high-quality,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality and detail of the... See more

User experience

Customers had positive experiences with the user experience. Many found the website interface easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The models are highly detailed and fit our project needs. Very reccomended for startups to refer to 3DModels.org for their 3D asset necessities.

Rated 5 out of 5 stars

We bought a model of simpler version of a car to use as a base for some addon modelling on the car. measurements was spot on and we could fit the prototypes from the first go

Rated 5 out of 5 stars

Only purchased a model from them, but everything came across as expected and worked well. Also came in various products, which is always appreciated.


Company details

Written by the company

3DModels is a team of 3D artists who create 3D models of vehicles, creatures, and objects for film, advertising, and game development companies. They have the largest selection of 3D vehicles on the web.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

The model was decent quality

The model was decent quality, but without textures. It wasn`t a problem for me, but its good to know before downloading. The rest is cool :)

13 July 2024
Unprompted review
3DModels.org logo

Reply from 3DModels.org

Most likely the textures are in a separate file. This means they have to be downloaded separately, unzipped and linked. Please let us know the name of the model and we will check.

Rated 1 out of 5 stars

Avoid 3D Models: Unreliable Service, Missed Deadlines, and Poor Customer Support

Review of 3D Models' Services
Our experience with 3D Models' services has been highly disappointing, and I feel compelled to share our story to caution others, especially those in the automotive sector who depend on timely and precise deliveries.

Missed Deadlines and Financial Loss

We paid R$1200 on May 8 to receive a high-poly modeled vehicle interior by May 29, as stated on their site and in their email confirmation. However, the model and UV mapping were delivered together a week late on June 8. This delay forced us to hire local 3D modelers at an additional cost of BRL 4,620 ($864.34) to meet our contractual obligations, leading to a total expenditure of over BRL 13,134.62 ($2,457.32) for modeling services. The late delivery resulted in presenting substandard material at a major event, causing significant embarrassment and potential harm to our reputation.

Poor Communication and Inflexible Negotiation

3D Models' customer service is slow to respond and inflexible in negotiations. Despite multiple requests, they refused to minimaly compensate our loss caused by their late delivery. Their lack of accountability and unwillingness to negotiate or compensate for the delay is unacceptable.

Product Quality Issues

While their ready-made models are of good quality, they may have measurement errors. Additionally, they do not offer refunds if the model does not meet customer expectations. When we ordered a low-poly version of an automotive interior, it arrived first in poor quality. It took an additional 1 week to receive a second version, which was still unusable as it was delivered past our deadline.

Inconsistent Delivery Times

Their advertised delivery times are unrealistic, and they frequently miss their stated deadlines. This inconsistency suggests that they prioritize larger clients and neglect those with smaller budgets.

Final Recommendation

We will no longer use 3D Models' services and advise caution for anyone in the automotive sector or those with strict deadlines. Their lack of reliability and poor customer service make them a risky choice for critical projects.

18 June 2024
Unprompted review
3DModels.org logo

Reply from 3DModels.org

We are sorry to hear about your negative experience. I hope you will give us a second chance.

Rated 5 out of 5 stars

Thumbs up

We purchased a 3D model of a recently released car, including the detailed interior in IGES file format. Took a while and a couple of iterations to get it right, but eventually we are very happy with the quality of the deliverables, with the timing, the communication and the pricing too. I will definitely go back to them in case of future needs.

15 May 2024
Unprompted review
Rated 2 out of 5 stars

Model bought looks great however unlike…

Model bought looks great however unlike other stock CAD model sites, this one charges you for various file formats! For a model that was initially advertised for about £15 (with 80% off) we ended up paying an additional £45 on top and still not getting the format we ideally wanted (.STEP) due to limited descriptions as to what file format you actually will receive…

Would think twice before using again at the moment.

Happy to increase score should a .STEP file be provided to me for my order as compensation for the poor user experience of the website.

Ref #9180635158

13 March 2024
Unprompted review
3DModels.org logo

Reply from 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Rated 1 out of 5 stars

Worst service and quality ever!

Worst service and quality ever!
We bought UTV 3D model with UV mapping and they promised it will work just the way we need. As we provided pictures of what we are looking for before the order. It is nothing even close to what we are looking for. They are doing everything, talking empty just not to make a refund of 245$...

12 February 2024
Unprompted review
3DModels.org logo

Reply from 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Rated 1 out of 5 stars

Awful website and UI

20 January 2024
Unprompted review
3DModels.org logo

Reply from 3DModels.org

Please tell us what we can improve on the site. We will be grateful for your feedback, it will make us better.

Rated 5 out of 5 stars

about price

It was a necessary modeling, but there was no place to find it, and I found out about "HUM3D" while searching here and there, and although the modeling price was expensive, there was a function to negotiate, and I offered the price I wanted through it and waited for it after payment. Thank you so much and I was happy that you accepted it

16 November 2023
Unprompted review

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