Just awful.
I ordered two keychains, a turbo and a piston head. First of all, it's pretty overpriced for two small keychains, but I'll look past that. The website says that they're a small U.S based company that makes their products in the U.S. Shortly after my purchase I'm notifed that the order is being shipped with Yun express from China. If I knew it was from China I wouldn't have purchased it, and from there on out it just goes downhill. Yun express has countless awful reviews and for good reason as I will explain. I didn't have the option for which postage service to choose, which is disappointing. The package moves around China for the first week, and I get very fake-looking updates. Then I get no updates for a whole week. Finally it makes it to Australia, where Auspost takes care of it, and it was fine from there (In terms of shipping). I open the package to see that one of the keychains they shipped me was the wrong one. It's not that hard to ship me what I ordered. But no, now I have some other keychain that I didn't order. And the keychain that they got right (the turbo) has a pretty big scratch on the colour, which doesn't look great. I email them saying that they shipped me the wrong thing, and that I'd like them to ship me what I payed for. They ignore my email. The one thing they did right, the turbo keychain, is the only thing I'm happy with, despite the scratch. But overall considering everything else they did wrong, that's a absolute 1 star experience from me. I won't be buying from these guys again. And I don't recommend you buy from them either.
13 August 2022
Unprompted review