34SP.com Reviews 540

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's prompt, polite, and efficient responses to queries. Many users appreciate the seamless website experience and the reliable hosting services provided. The customer service team is frequently commended for their expertise, helpfulness, and quick response times, making interactions pleasant and productive. However, some people were dissatisfied with specific technical issues, such as rejected emails due to DMARC failures, and reported receiving no reply or action from support in these instances. A few other people also felt that the web-based FTP client could be slow.

What people talk about most

Service

Reviewers express high satisfaction with the service provided. Customers consistently praise the excellent... See more

Website

Clients share positive opinions on website hosting, with many charities appreciating the free hosting... See more

Staff

Consumers consistently express satisfaction with the staff, highlighting their helpfulness, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support team for... See more

Response time

Customers had positive experiences with response times. Reviewers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

34SP offer us an amazing service. As a chairty we receive hosting for free whilst getting all the perks and best practice any paying client would. They answer our queries within an hour of us asking... See more

Rated 5 out of 5 stars

34sp.com has continued to host our charity's website at no charge for several years, and their service has been excellent throughout. WordPress Hosting is fast, easy to use, and operates flawlessly. Q... See more

Rated 5 out of 5 stars

34SP.com have been hosting a small website for our charity for the past two years and we have just renewed for another year. Getting the domain name registration and hosting set up was simple and we h... See more

Rated 5 out of 5 stars

We’ve trusted 34SP.com to host our charity website for years, and the experience has been outstanding from day one. The platform is reliable, fast, and packed with everything we need to keep our s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Based in the Northern Quarter of Manchester UK, we are a managed hosting provider with a focus on exceptional service and support. We offer a range of hosting and domain name services and have a particular specialty in hosting and helping WordPress websites.


Contact info

4.8

Excellent

TrustScore 5 out of 5

540 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Free hosting for charities

I am the administrator for a small charity and we are on 34sp's free charity hosting, this has saved us over a thousand pounds over the last few years. On top of that the support is excellent, swift and friendly. We won't be moving from 34sp.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

34SP is an excellent organisation

34SP is an excellent organisation. The charity I am involved with set up our website with them a few years ago and they have provided the hosting ever since. Communication is always easy and staff are polite and helpful - I can't recommend them highly enough.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Great company

34sp are great, the website is easy to navigate, setup and they reply very quickly for support and very helpful!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Very Happy and grateful customer

I have setup a website in the past for the RDA charity I support and hosted it on a couple of different platforms, none of which were particularly helpful bearing in mind I was new to web design and expensive. I have now been using 34SP for the past 2 years. They helped me setup a more “web friendly “ site and were happy to help me with any queries, in a professional, helpful and most importantly, easy to understand way. They have a special rate for charities and you still get their full and professional help and advice. I would recommend them.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Quality service

Having many years experience of different, low cost, hosting services, I currently, amongst other things, support a sports charity in managing their web site and email. Some years ago 34SP offered to host the charity for free, as they do for many other charities. I have found the service they provide to be first class, reliable, with easy access to support. Can't ask for more. Highly recommended.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent UK-based web hosting

We’ve used 34SP for twenty years now - the service they offer is exemplary. We’ve had dozens of sites hosted by 34SP over the years from tiny Wordpress sites to web systems with hundreds of thousands of users and it’s been hugely reassuring to know that our sites are in safe hands, and to know that we have access to 34SP’s skilled UK-based technical support which is a rarity. I cannot recommend them highly enough.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful for Charities, and Big Business alike.

Continued thanks to our friends at 34SP, for providing charity support to our clients, and migration too. It's wonderful what they do for so many charities. We urge people to look at their track records for Charities - it's unsurpassed so far as we know.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Reliable service and great support

I've been a customer for a couple of years and have never had any problems or downtime, everything just works. I've contacted support with technical queries and they've always been fast to reply and knowledgeable. A breath of fresh air compared to my previous hosting provider.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

A FREE Web Hosting Programme for UK Charities

Well, that's our 10th year of FREE charity web hosting sorted! Your charity can have exceptional FREE Web Hosting too...

When it comes to providing free web hosting, tailored for UK charities, look no further than 34SP.com. As a charity ourselves, we've found their service to be a game-changer in establishing and maintaining our online presence.

34SP.com offers a comprehensive suite of features that cater specifically to the needs of charities. From seamless domain name management to the provision of professional email addresses, they've got it covered. Whether you're looking for universal website hosting or specifically need WordPress compatibility, they offer reliable solutions to suit every requirement.

What truly sets 34SP.com apart is their commitment to customer support. Their team of experts has decades of experience, and it shows. Whenever we've encountered an issue, or just needed some guidance, their support staff has been nothing short of phenomenal. Their knowledge, skill, and prompt responsiveness have consistently exceeded our expectations.

Moreover, 34SP.com walks the talk when it comes to environmental responsibility. Their net-zero carbon offsetting policy reflects their dedication to sustainability, aligning perfectly with the ethos of many charities.

In summary, 34SP.com delivers top-notch, FREE web hosting programme, tailored specifically for UK charities. With their user-friendly interface, wide range of web hosting and development features, and exceptional customer support, they empower charities to make the most of their online presence a real success. We couldn't recommend them highly enough.

Sheffield Advanced Motorcyclists
we are a charity serving motorcyclists, NHS Blood Bikes & our local community

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Long-Term Satisfaction with 34sp.com

Having been a loyal customer of 34sp.com for many years, I feel compelled to share my experience with others about this outstanding hosting provider. This 34sp.com sets the bar high with its exceptional customer service. What truly stands out is their commitment to customer satisfaction; it's not just a promise, it's a reality. The ability to speak directly with a human, rather than navigating through endless automated responses, is a breath of fresh air in this industry.

Throughout the years, I've had my fair share of experiences with various hosting companies but none have quite matched up to 34sp.com. Many claim to offer top-tier services but often fall short of expectations. However, 34sp.com consistently delivers on their promises. Their reliability is unparalleled, providing a seamless and hassle-free hosting experience.

The technical aspect of their service is equally commendable. Downtime is almost non-existent and on the rare occasions when issues arise, their responsive and knowledgeable team is always on hand to provide swift resolutions. This reliability is a cornerstone of their service, ensuring that my websites remains up and running smoothly.

In a nutshell, 34sp.com is not just a hosting service; it's a partner that genuinely cares about its customers' needs and goes above and beyond to meet them. Their blend of exceptional customer service, reliability and technical prowess makes them a top-notch choice for anyone in need of hosting services. I wholeheartedly recommend 34sp.com to anyone looking for a hosting company that truly 'cuts the mustard'.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Great support for small charities

We are a small volunteer-led club providing snowsports for disabled people. We have no funding and rely on donations to provide our members with all the specialist equipment and instruction needed to enjoy fun on the snow. 34SP have been brilliant in giving us free hosting for our website which means we have more money to spend on our disabled skier. Thank you 34SP for supporting us and many others like us :-)

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Still the best

Still the best. I think one the most important facts for me is that they are literally up the road and because they are UK based, I get a response very quickly. I love the fact that they will make tweaks and changes for me - I’m not very good at a lot of things. If I have a task I need to achieve or some software I need to run on my server, they are there to help and assist. I can’t praise them enough. Thank you 34sp.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent support to a high maintenance customer

I have inherited looking after a web site hosted on 34SP.com using CraftCMS, which is an excellent tool if you know what you're doing with it, and I don't! Because of my knowledge gap I have been a "high maintenance" user on their support service when we have had problems arising because I am unable to maintain it. I have found them to be very responsive and extremely tolerant of my questions which I am sure go beyond the scope of the support they should provide.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

I look after a website for small…

I look after a website for small charity and 34SP are helping them out with their free hosting for charities. Great bunch of people. I also run a paid hosted site with them.

They're professional and super quick to respond. Highly recommended.

5 October 2023
Unprompted review

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