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Company details

  1. Winterwear Store

Written by the company

30seven est une marque européenne qui utilise la technologie allemande/belge associée aux textiles américains tels que Primaloft et Thinsulate pour garantir des produits de qualité supérieure. Nous avons un service basé aux États-Unis avec des représentants américains ainsi que des bureaux à Atlanta. Les produits sont expédiés depuis le New Jersey ainsi quenos bureaux en Europe afin d'offrir un meilleur service client dans le monde entier.


Contact info

3.3

Average

TrustScore 3.5 out of 5

105 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They refuse a refund, saying it's damaged when it's not.

The battery I ordered doesn't work on my jacket. This is because I needed a Super Power battery instead of a standard one.

I immediately returned the battery. After a few days, I received a message that the battery was damaged and could no longer be sold. Therefore, I wouldn't receive a refund. The photo they sent showed no damage.

So, I haven't received a refund yet, and they're keeping the product I paid for. How ridiculous can it get?!

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Failed delivery. No idea what happens next.

I got several messages to say there was a problem with the delivery but no specifics. Never delivered. I have no idea where the parcel is or if it will be delivered or if I will get my money back. Very poor. A delivery company has one job....delivering parcels. 100% failure .

12 August 2025
Rated 4 out of 5 stars

I can recommend them

the fit is very good and comfortable. I find it a bit difficult to put them on because you have to grab at the part where the batterie compartment is - which ist quite thick, but I´m getting used to it. An indicator for batterie would have been nice (to know when batterie is low) but I think this is difficult to technical realise (otherwise they would have done) At first I thought the gloves are not warm enough for me because you don`t feel much heat inside.But I was wearing them on 30 minutes tours the last days at about 1-3 degrees and my Hands did not become cold.

2 December 2024
Rated 1 out of 5 stars

I ordered on 12 November and have not…

I ordered on 12 November and have not yet received my order (order number 37_3812). Each of my numerous attempts to contact them have been unsuccessful. Unfortunately, I am used to this from previous orders, where ‘technical problems’ are always cited. I must now assume that there is a system behind this. I would like to take this opportunity to finally make contact and demand delivery of the goods I paid for!

12 November 2024
Rated 2 out of 5 stars

These are solicitors gloves hardly fit for outdoors

The actual size is smaller than described and the fingers are shorter. I have had to give them to my partner for whom they are too big. Also the delivery company charged me an extra £63.74 on top of the vat/import duty. The only reason I give it 2* is because the leather is lovely and soft but a total waste of £345 for me. Beware

12 February 2024
Rated 2 out of 5 stars

Screwed

Sorry, bur 1 (1!!!!!) day after I bought my gloves, I saw an advertisement on ‘het nieuwsblad’ for EXACTLY the same gloves, but €100 cheaper than what I paid!!! Black Friday I can live with - my mistake for not waiting, but I feel double screwed by now for paying full price!!!

9 November 2023
Rated 4 out of 5 stars

Missing items

This is the second time I have bought in this store. Both times some items were missing.

Also, when I made the first purchase the web stated the clothes were made in Europe, and the jacket I received had a big label saying "made in China"...

23 October 2023
30seven logo

Reply from 30seven

Hello, can I ask you what items were missing?

About the made in Europe part.

We apologise if this seems confusing. We always talk about German technology, but we never say that the product is entirely made in Europe.

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