2Gether Insurance Reviews 

17,210
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 3,517 reviews, reviewers had a great experience with this company, expressing high satisfaction with their overall breakdown cover. Customers frequently praise the competitive pricing and find the online platform exceptionally straightforward and easy to use when buying policies. Consumers also appreciate the friendly staff and prompt assistance provided by the team when drivers experience trouble on the road. However, some people mentioned that renewal prices increased dramatically over time, making future policies much more expensive than initial purchases. Reviewers also noted occasional confusion regarding automated phone menu systems and experienced unexpected additional costs required for certain vehicle callouts.

What people talk about most

Price

Reviewers mention positive feedback about price, often highlighting very competitive and affordable rates for... See more

Service

People report ambiguous experiences with service, often praising the reasonable pricing and straightforward... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being easy to... See more

Value for money

Users describe positive interactions with value_for_money, consistently highlighting the great prices and... See more

Website

Consumers find website to be positive and note it is quick and easy to navigate and purchase. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more

Company replied

Rated 4 out of 5 stars

The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as th... See more

Company replied

Rated 4 out of 5 stars

I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know wh... See more

Company replied

Rated 4 out of 5 stars

Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker

Information provided by various external sources

2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

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4.2

All reviews

(17,210)

3,321 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to deal with

Good company, no issues, easy to deal with.

22 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

It's great to hear such positive feedback. Thank you for taking the time to share your experience with us - we really do appreciate it. The 2Gether Insurance Team

Rated 5 out of 5 stars

The prices were cheap for breakdown and…

The prices were cheap for breakdown and home start

22 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 5 out of 5 stars

Quick and easy to get quote really…

Quick and easy to get quote really cheap recovery for the year

21 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. We're really pleased things went well and we appreciate you sharing your experience. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great communication

Great communication

22 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 5 out of 5 stars

Competitively priced and helpful staff…

Competitively priced and helpful staff member on telephone.

29 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 1 out of 5 stars

National Breakdown isn't national

National Breakdown isn't national, they'll refuse to recover you home and only take your to a local garage.

Rude staff and don't provide road side assistance, only recovery.

Which contradicts the policy documents.

29 July 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're very sorry to hear your experience fell short of expectations. We'd like to find out more so the right team can look into this. Please reach out to us at customer.care@2gi.co.uk at your earliest convenience. The 2Gether Insurance Team

Rated 5 out of 5 stars

Excellent company

Excellent company. Easy to setup and far cheaper than a lot of others.

29 July 2026
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Reply from 2Gether Insurance

It's great to read your positive feedback - thank you. We're glad we could help and we appreciate you letting us know. We hope to continue looking after you well into the future. The 2Gether Insurance Team

Rated 5 out of 5 stars

Excellent service

Excellent service
2 hours wait for new battery but was told it would be at least 1 1/2 hours
All in all no complaints

29 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great

Great. Made my first call out. Quick and understanding.

22 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 5 out of 5 stars

So far really good nice price

So far really good nice price

29 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we'll be sure to pass your kind words on to the team. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 4 out of 5 stars

Clear and precise information.

Clear and precise information.
Took time to check things were understandable.

29 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're glad things went well and we appreciate your feedback. If you have any further thoughts, please feel free to contact our team at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 3 out of 5 stars

Together insurance was good but

Together insurance was good but the service I got from the people doing the job were shocking we had to keep phoning them to find out where the person was and was given so many answers like he will be half an hour in all the time he got to me it must have been four hours from the time I was given

29 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to share your experience. We appreciate your honest feedback and we're pleased some aspects went well. If you'd like to share any further thoughts, please don't hesitate to get in touch at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 1 out of 5 stars

Renewal Scam

2gether insurance auto-renew your policy (at an inflated price) on a yearly basis. This is normal for an insurance company, but what isn't normal is that there is no way to cancel it.

Their customer service number doesn't work, it rings indefinitely and nobody answers. They have many emails addresses for contact (renewals, admin, quotes, customer.care), but no one ever replies to the emails - the only response I've had from them is an out of office for someone called "Simon". They also offer a place on their website to message them, which also gets ignored.

I don't want my policy to be renewed, because I no longer need breakdown cover, but they apparently have full access to my bank card, will take however much they want, and there is nothing I can do about it!

So I'm trapped by these scammers.

Edit: Thanks for the reply, but why is it that you can reply to me on here, but you can't reply to my emails? I've already emailed the customer.care address multiple times, and had no response.

22 July 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're very sorry to hear your experience fell short of expectations. We'd like to find out more so the right team can look into this. Please reach out to us at customer.care@2gi.co.uk at your earliest convenience. The 2Gether Insurance Team

Rated 3 out of 5 stars

I would appreciate a convenient way to…

I would appreciate a convenient way to store your breakdown number along with my policy ref and any other info you would require on my phone. I had to retrieve and compile this myself

21 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave your review. We appreciate your honest feedback and we're glad there were positive aspects to your experience. Please don't hesitate to contact us at customer.care@2gi.co.uk if you'd like to tell us more. The 2Gether Insurance Team

Rated 5 out of 5 stars

Refer by my friend he jump through…

Refer by my friend he jump through other company very satisfied and have a great experienced.

20 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're pleased your experience was a good one and we appreciate you taking the time to let us know. We'll always be here when you need us. The 2Gether Insurance Team

Rated 4 out of 5 stars

Reasonable price

28 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear your experience was a good one. Thank you for taking the time to share your feedback - it's really appreciated. If there's anything we can do to improve, please contact us at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 1 out of 5 stars

Prest the wrong button

Prest the wrong button

21 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your feedback. We take all reviews seriously and want to make sure yours is heard by the right people. Please get in touch at customer.care@2gi.co.uk and we'll look into this for you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Super customer service

I spoke to a man called Robin, he was extremely helpful. He helped reduce my renewal amount for breakdown cover.

29 July 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

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