2Gether Insurance Reviews 

17,197
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 3,517 reviews, reviewers had a great experience with this company, expressing high satisfaction with their overall breakdown cover. Customers frequently praise the competitive pricing and find the online platform exceptionally straightforward and easy to use when buying policies. Consumers also appreciate the friendly staff and prompt assistance provided by the team when drivers experience trouble on the road. However, some people mentioned that renewal prices increased dramatically over time, making future policies much more expensive than initial purchases. Reviewers also noted occasional confusion regarding automated phone menu systems and experienced unexpected additional costs required for certain vehicle callouts.

What people talk about most

Price

Reviewers mention positive feedback about price, often highlighting very competitive and affordable rates for... See more

Service

People report ambiguous experiences with service, often praising the reasonable pricing and straightforward... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being easy to... See more

Value for money

Users describe positive interactions with value_for_money, consistently highlighting the great prices and... See more

Website

Consumers find website to be positive and note it is quick and easy to navigate and purchase. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more

Company replied

Rated 4 out of 5 stars

The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as th... See more

Company replied

Rated 4 out of 5 stars

I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know wh... See more

Company replied

Rated 4 out of 5 stars

Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker

Information provided by various external sources

2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

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Asks customers to review

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4.2

All reviews

(17,197)

3,309 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Excellent Service. Polite, helpful, skilled mechanic who managed to get my vehicle started and advised on the fault. I had needed to attend the hospital, and my vehicle broke down. I had previously had a new battery fitted. The mechanic advised that he believed the battery to be faulty and to get it changed, for free under its 5-year warranty. I have followed his advice and have had no problems since. Thankyou.

2 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. We're pleased to hear you had a good experience and we appreciate you letting us know. We'll always do our best to be there when you need us. The 2Gether Insurance Team

Rated 1 out of 5 stars

​I am writing this review while still…

​I am writing this review while still stranded 130 miles away from home due to the appalling service from 2Gether Insurance and Emergency Assist.

​I hold a policy with full UK cover, £0 callouts, and almost every add-on selected (including Parts & Labour). I locked my keys inside my Skoda Fabia, and they dispatched a patrol with a lockout kit. The technician was unable to gain entry.

​Instead of fulfilling their duty of care by providing recovery to my home/garage or sending a specialist, 2Gether/Emergency Assist declared the incident "complete" and refused to offer any further help or towing unless I paid extra out of pocket.

​They have completely abandoned me. I have been left stranded at a relative's house to figure this out entirely on my own. I have now had to arrange a private mobile auto-locksmith out of my own pocket just to get my keys back and get home.

​Leaving a paying customer stranded far from home and forcing them to sort out and pay for emergency services themselves is unacceptable. I will be filing a formal complaint demanding full reimbursement for the locksmith bill as soon as this is resolved.

9 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're concerned to read your review and want to make sure your feedback reaches the right people. Please contact us at customer.care@2gi.co.uk and a member of our team will be in touch. The 2Gether Insurance Team

Rated 5 out of 5 stars

They are best and quick

They are best and quick. They arrived in 35-40 minutes.

8 August 2026
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Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 3 out of 5 stars

Setting up the policy was easy

Setting up the policy was easy. The important bit is how you manage a claim, though. I can't comment on that, and hopefully I never will.

8 August 2026
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Reply from 2Gether Insurance

We're glad to hear some parts of your experience were positive - thank you for letting us know. We welcome all feedback, so please feel free to reach out to us at customer.care@2gi.co.uk if you'd like to share more. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great fast service

Great fast service

2 August 2026
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Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to use

Easy to use, value for money and selection of covers to choose from

1 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

On paper the company looks very good…


On paper the company looks very good ,as I have just changed companies and not yet had to use there services it is a little early to see how they respond.
Early signs of going through the web site etc looks very promising

8 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to use

Easy to navigate and purchase. Good value for money.

8 August 2026
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Reply from 2Gether Insurance

Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 4 out of 5 stars

Good price.

Good price.
Easy to find a quote.

8 August 2026
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Reply from 2Gether Insurance

Thank you for your review and for sharing your experience with us. We're pleased things went well and we appreciate your feedback. We're always looking to improve, so please feel free to get in touch if you have any further thoughts. The 2Gether Insurance Team

Rated 5 out of 5 stars

2Gether so good I renewed without…

2Gether so good I renewed without hesitation.

8 August 2026
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Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 4 out of 5 stars

Very straightforward

Very straightforward

1 August 2026
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Reply from 2Gether Insurance

It's good to hear your experience was a positive one - thank you for letting us know. We welcome all feedback, so if there's anything we can improve on please do reach out to us at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great Customer Service

I had a policy with 2Gether insurance in my old car. After I changed car, I got a new policy with them, but didn't realise the old one was set to auto-renew. They were very helpful and cancelled the old policy since I couldn't use it and had a new policy with them on my current car.

5 August 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we'll be sure to pass your kind words on to the team. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to access the website from money…

Easy to access the website from money supermarket and simple to join the organisation. Don’t know if the turnout response is up to scratch because I haven’t broken down yet and hope that I won’t have to use them.

7 August 2026
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Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 5 out of 5 stars

I like your presentation

I like your presentation. I also like your price. I also like you get a lot of services for money and now I'll wait and see if you can live up to all you promise. Thank Steve.

31 July 2026
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Reply from 2Gether Insurance

We're really glad to hear your experience went well. Thank you for sharing your feedback - it's greatly appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Review on Breakdown Insurance sign-up…

Very competitive quote but with all these type of demand led services, the reality will be in the event of a breakdown which hopefully will not be necessary
That's when my Trust pilot review will carry due gravitas 🤞

8 August 2026
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Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 1 out of 5 stars

We broke down whilst driving through…

We broke down whilst driving through Croatia, on contacting the company I was informed that although I had full European cover I had not informed the company where I would be at that time and so was not covered ! As I was randomly travelling around Europe with no itinerary that was only possible if I phoned them every day to say where I would be. Had to pay for a very expensive tow from the motorway will find a better policy next time !!!

26 September 2025
2Gether Insurance logo

Reply from 2Gether Insurance

We're very sorry to read this. Your feedback matters and we'd like to hear more about your experience. Please contact our team at customer.care@2gi.co.uk and we'll ensure this is looked into. The 2Gether Insurance Team

Rated 5 out of 5 stars

Quick and easy to join uncomplicated…

Quick and easy to join uncomplicated and a great price.
Thanks

1 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear your experience with us was a good one. Thank you for sharing your feedback - it means a great deal to our team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Good price.

7 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're really pleased your experience was a positive one and we appreciate your support. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Very easy to get

Very easy to get

31 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

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