I love the set up and encouragement, it’s not as user friendly as I would like. It would feel more fluid if workouts were in their own spot and had a mark as done when complete so you could see clear... See more
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Review summary
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the trainers and customer service has been great. the program is well thought out and there’s a real feeling of being part of something- which helps with motivation. i feel i’m in skilled, competent h... See more
Company replied
I am having a great experience because all of the people in the group are nice & encouraging to each other. It's helped me with me consistency & I like being able to watch different workouts. The app... See more
Company replied
I have lost 70 pounds over a year, and I started with the 28Pilates 28 day challenge in late April/early May - I loved it so much that I started their 90 day challenge right after. There is support,... See more
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3.5
Average
300 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 16% of negative reviews
Typically takes over 1 month to reply
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I love the set up and encouragement
I love the set up and encouragement, it’s not as user friendly as I would like. It would feel more fluid if workouts were in their own spot and had a mark as done when complete so you could see clear progress towards completion. I wish the reformer would have a lock underneath or the sides because the board will pull up with resistance bands if you aren’t standing on it…. It’s a little cheaply made
10 August 2025
Unprompted review
Pilates28 has been a total game-changer…
Pilates28 has been a total game-changer for me! I love being able to do my Pilates at home with such clear, easy-to-follow sessions — and the online community is just the BEST. Everyone is so supportive, it honestly feels like training with friends every day. I’ve never felt stronger, more motivated, or more connected. Highly recommend to anyone wanting Pilates that actually fits into real life!
11 August 2025
Unprompted review
Reply from 28pilates
Hi Josie!
It’s so inspiring to hear how much Pilates28 has fit into your life and made a real difference! The way the program balances clear guidance with that incredible sense of community really sets it apart. Feeling stronger and supported every day makes all the difference, and it’s wonderful that you’ve found a routine that clicks so well with your lifestyle.
Thanks for sharing your experience! 💖
Warmly,
The 28 Pilates Team
Excellent program!
Excellent program!
The exercises are varied so you never get bored and the community keeps you coming back.
10 August 2025
Unprompted review
Reply from 28pilates
Hi Angela!
It’s awesome how the workouts keep things interesting with so many different moves, so you never feel like you’re stuck in a rut. And honestly, the community is the heart of it all! ✨
Warmly,
The 28 Pilates Team
Yes! This program works - Give it a TRY
I have been seeing the ads for this program. I decided to give it a try, after asking a friend that goes to Pilate classes. I really like this program, I actually look forward to each workout, even if I have to do it late in the day. The various programs are easy to follow, and it give you a great variety.
10 August 2025
Unprompted review
Reply from 28pilates
Hi La!
I love hearing how the program keeps you excited and looking forward to every session even on those busy or late days. Having different routines that are simple to follow but still mix things up is definitely a huge plus. Thanks for sharing your experience, and keep enjoying those workouts!
Warmly,
The 28 Pilates Team
Amazing community and group of people…
Amazing community and group of people who are there to support you and motivate you!
9 August 2025
Unprompted review
Reply from 28pilates
Hi Olivia!
Being surrounded by such a positive and encouraging group really makes all the difference! The support from everyone helps keep you motivated, even on those tougher days. It feels great to be part of a community where people genuinely care and celebrate each other’s progress. That kind of energy makes sticking with your fitness goals so much more enjoyable!
Warmly,
The 28 Pilates Team
BUYER BEWARE!!!! Terrible company!!!
The stars would be negative if I was allowed.
First of all, I ordered the black machine and received purple. When I sent them an email, they said "oh, the black one is out of stock so we shipped you the purple". Um...NO! That is not what I ordered!!! If the product I ordered is out of stock then cancel the order!!! They eventually shipped me the correct one but too little too late.
Apparently when you purchase a machine, you have agreed to their monthly subscription. After your "free" month, they charge the card you purchased your machine with. This is a scam and an absolute joke. No where did I sign up for a subscription, agree to a subscription or authorize you to continually charge my credit card.
Forget trying to get someone on the phone when you call the number on the website!!! Its an automated Google recording.
This company is a joke and steals money from their consumers. BUYER BEWARE!!
8 August 2025
Unprompted review
Reply from 28pilates
Hi Kim,
We’re truly sorry to hear about your experience, and we completely understand how frustrating and disappointing this must have been. This is not the experience we want for any of our customers.
Regarding your order, we sincerely apologize for the mix-up with the color. We understand how important it is to receive exactly what you ordered, and we regret that this wasn’t handled correctly from the start.
After reviewing your account, we can confirm that the correct black reformer was reshipped to you, and the subscription charge has been fully refunded.
We also hear your concerns about communication and transparency, and we take that feedback very seriously. We are actively working to improve both our processes and customer support experience to ensure clearer communication and a smoother experience moving forward.
Thank you for bringing this to our attention, and again, we sincerely apologize for the inconvenience caused.
Warmly,
The 28 Pilates Team
Why try 28 Pilates…
Why try 28 Pilates? BECAUSE IT WORKS!! I know a lot of programs say they work and believe me if you have an hour every day for 60 days and u eat well you will meet your weight loss goal but many don’t. But what if you can achieve those SAME earthshaking results with a quarter of the time?? THAT’S 28Pilates. I guarantee you have 15 mins everyday for 28 days.
9 February 2025
Unprompted review
Reply from 28pilates
Hi Jamie!
You’ve summed it up perfectly! 28Pilates really delivers! It’s incredible how just 15 minutes a day can make such a big impact without overwhelming your schedule. So many programs promise big results but ask for huge time commitments, which isn’t realistic for most of us. With 28Pilates, you get effective workouts, real progress, and the flexibility to fit it into your busy life.
Thanks for sharing your experience! It's a great reminder that consistency and smart training really do pay off! 🙌
Warmly,
The 28 Pilates Team
I absolutely love this app
I absolutely love this app! There are a variety of classes and challenges preloaded and live classes each week. The community is wonderful and the coaches are active within the group cheering you on no matter where you are at.
9 August 2025
Unprompted review
Reply from 28pilates
Hi Julie!
It’s so inspiring to hear how much you’re loving the app! Having a mix of preloaded classes and live sessions really keeps things fresh and exciting, doesn’t it? The way the coaches and community rally around each other makes the whole journey feel so supportive and motivating. It's like having a cheer squad right by your side. It’s awesome that no matter where you are in your fitness path, there’s always encouragement waiting for you.
Thanks for sharing your experience!
Warmly,
The 28 Pilates Team
I love this app
I love this app! It’s simple to use and the videos with it do help. I would definitely encourage others to try.
24 July 2025
Unprompted review
Reply from 28pilates
Hi Patti!
It’s so great to hear you’re enjoying the app! Having something straightforward that guides you through each workout can really make all the difference, especially when life gets busy. The videos are a fantastic way to stay motivated and make sure you’re moving with confidence. Thanks for recommending it! Sometimes all it takes is that little nudge to get started, and this app sounds like the perfect companion for anyone looking to make fitness simple and enjoyable! 💜
Warmly,
The 28 Pilates Team
I was skeptical at first…
I was skeptical when I first purchased the board but I have to say this programme is fantastic! The board is of good quality and there are so many different exercises you can do. I love the range of programmes you can follow on the app, all for the price of the board. Simple to follow and already seeing great results. They even have an equipment free programme to follow on holiday which I am doing every morning. Highly recommended.
9 August 2025
Unprompted review
Reply from 28pilates
Hi Nicola!
It’s totally normal to feel unsure at first, but the quality of the board combined with the variety of workouts really makes a difference. Having so many programs to choose from right in the app, including the no-equipment option for when you’re traveling, is such a thoughtful touch. Love that you’re already seeing progress and enjoying your morning routines on the go! Thanks for sharing your experience! Sounds like you’re making the most of it!
Warmly,
The 28 Pilates Team
My new lifestyle, not just an exercise routine
This is the first program that I have maintained consistency and seen results. The community pushes you when you lose momentum. My progress photos speak volumes…even though the scale just moves slowly!
8 August 2025
Unprompted review
Reply from 28pilates
Hi Shelley!
It’s fantastic to hear how 28Pilates has helped you stay consistent, that’s often the hardest part! The way the community lifts each other up, especially during those moments when motivation dips, truly makes all the difference. And yes, those progress photos often tell the real story, even when the scale isn’t racing downward.
Keep celebrating those wins. They add up to amazing transformations over time! 👏
Warmly,
The 28 Pilates Team
Great pilates workouts at home and supportive community
This is such a great program. Enables you to have a great workout at home. A great community to keep you motivated and encouraged.
There are different pilates workouts and challenges and you get to see wonderful transformations.
I think its an amazing program and you wouldnt regret getting it.
9 August 2025
Unprompted review
Reply from 28pilates
Hi Amreen!
I love how you highlighted both the convenience and the motivation that come with 28Pilates! Being able to exercise from home without sacrificing quality is such a game changer. And having a supportive community cheering you on keeps the momentum going. The variety of workouts and challenges really help everyone stay engaged and reach their goals. 🙌
Warmly,
The 28 Pilates Team
I am having a wonderful experience with…
I am having a wonderful experience with 28pilates. I just completed my first week and I am loving it. Each day I feel like my strength is improving and I love having a community support me through my journey. If you are hesitant to try, I say just do it . You will be happy with your decision.
8 August 2025
Unprompted review
Reply from 28pilates
Hi Antoinette!
Feeling stronger each day is such an encouraging sign, and having a supportive community alongside you really makes all the difference. Taking that first step can be tough, but you’re proof that it’s worth it.
Thanks for sharing your journey! Here’s to many more weeks of progress and positivity ahead!
Warmly,
The 28 Pilates Team
Motivational !
I wish I have been better at being more consistent with it, but life gets in the way sometimes. However, that has nothing to do with how amazing this reformer is. I enjoy all of the workouts. The group chat is also an amazing place to get motivation and get you to reach your fitness goals. I am going to make it a point to use it more, because I am happy with my workout every time I do!
8 August 2025
Unprompted review
Reply from 28pilates
Hi Alyssa!
Totally understand how busy life can get and sometimes throw off our routines! It’s great to hear that you enjoy the workouts and feel positive after each session. That’s such an important part of staying motivated. The community support is a fantastic boost, especially when life gets hectic. Remember, progress isn’t about perfection but about showing up when you can. Keep doing what feels right for you, and you’ll continue to see those awesome results!
Warmly,
The 28 Pilates Team
Reply from 28pilates
Hi there!
Finding a fitness routine that not only keeps you accountable but also feels fun is such a win. Thanks for sharing your enthusiasm! Here’s to keeping that positive energy going strong! 💪
Warmly,
The 28 Pilates Team
Everyone should be doing 28P!
I bought the 28 Pilates Reformer Board to help modify certain workout moves that were becoming difficult due to aging knees and joints. I had never done Pilates before and thought it would be a good time to try something different. I'm so glad I did! The workouts are short and effective, so if you're short on time, there are NO EXCUSES! 10-, 15-, and 20-minute workouts are all you need to feel the burn and see results. Plus, the community platform is great for support and accountability. Highly recommend 28 Pilates!
8 August 2025
Unprompted review
Reply from 28pilates
Hi Joanne!
Trying something new can be daunting, but it sounds like you’ve really embraced the program! Those short yet powerful workouts are such a blessing for busy days, and it’s awesome that you’re feeling the results without needing to dedicate hours. The community really does add a special touch, having that kind of encouragement and accountability makes sticking with it so much easier. Thanks for sharing your journey, and here’s to many more strong and confident sessions ahead!
Warmly,
The 28 Pilates Team
Great experience with the people, app needs some improvement
I am having a great experience because all of the people in the group are nice & encouraging to each other. It's helped me with me consistency & I like being able to watch different workouts. The app does tend to crash frequently & unlike other apps it makes my phone freeze by running in the background
8 August 2025
Unprompted review
Reply from 28pilates
Hi Amanda!
It’s great to know that the supportive and kind community has been such a positive boost for your consistency! I’m glad you’re enjoying the variety of workouts available. Sorry to hear about the app crashing and freezing issues though, that definitely can be frustrating. Hopefully, those bugs get fixed quickly so you can focus fully on your fitness journey. Thanks so much for sharing your experience with us!
Warmly,
The 28 Pilates Team
I have just started but so far I have…
I have just started but so far I have really enjoyed the program. Customer service was great - I was missing the waist trainer and my handles were warped when my reformer came. They sent both right away.
8 August 2025
Unprompted review
Reply from 28pilates
Hi Melanie!
I’m glad customer service was quick to help and made sure you got your missing waist trainer and replacement handles without any hassle. Having that kind of support really makes a difference when getting started. It sounds like you’re off to a great start, and I hope the workouts continue to bring you both fun and progress as you keep going!
Warmly,
The 28 Pilates Team
Best exercise equipment I've ever purchased!
I love my 28Pilates Board and equipment! I cannot wait to use it every day. The exercises are challenging but you can work your way up to more difficult levels. It's easy to store and they offer a range of classes from 10 minutes to an hour, which makes it easy to fit a workout into my schedule.
8 August 2025
Unprompted review
Reply from 28pilates
Hi Dawn!
It’s awesome to hear how much you’re enjoying your 28Pilates Board and the equipment! The way you describe the workouts being both challenging and adaptable really highlights how the program meets you right where you’re at. Having the flexibility to choose from quick 10-minute sessions to longer ones is such a game-changer for fitting fitness into a busy life. The convenience of easy storage makes it even better! Thanks for sharing your experience! It’s inspiring to see how you’re making the most of the variety and support to keep moving every day!
Warmly,
The 28 Pilates Team
Definitely worth the buy
I have to say I was a little sceptical at first but it has lived up to my expectations and more. I did think the board wasn't going to hold my weight - I was wrong.
The classes are excellent, and there are way more than I expected so you can complete different challenges, different classes, breathing exercises, classes without the board - and even a section on what to eat, how to cook it - it's excellent. My only advice is to get the board and the free 28 days when you are looking to start straight away. You can also do the challenges before your board arrives.
There is a fab community so you can chat to other 28 dayers, you can just post your progress - you don't have to talk to anyone or you can just not bother with the community. The community is a great place to help keep you motivated and to chat with others if you have any queries or struggles. I have loved using the board and the classes and so far I'm 1st 4lb down in 6 weeks so I'm more than happy with my progress - I'm not the most agile person but you can feel and see just how far you come in a short space of time.
8 August 2025
Unprompted review
Reply from 28pilates
Hi Anita!
It’s so wonderful to hear how 28Pilates exceeded your expectations! Your progress, losing 4 pounds in 6 weeks, is inspiring, and it’s clear the variety of classes and challenges really keeps things fresh and engaging. I love that you pointed out how the program covers not just workouts but also nutrition and lifestyle, which makes it a well-rounded experience. The flexibility of the community sounds like a perfect fit too. Whether you want to dive in or just quietly cheer from the sidelines, it’s there to support you.
Thanks for sharing such a thoughtful review! It’s great motivation for anyone considering starting their own journey!
Warmly,
The 28 Pilates Team
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