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24hr.supply Reviews 685

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TrustScore 4.5 out of 5

4.7

Plumbing Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described and of great quality, often at a better price than local stores. Many people highlight the fast and punctual delivery, with orders often arriving earlier than expected. The ordering process is consistently described as easy and straightforward, and customer service is noted for being responsive and helpful. However, some customers also noted issues with shipping, such as delayed deliveries or unexpected shipping fees, despite the company's stated policies. A few other people also felt that some products were missing necessary components or that the packaging was not adequate, leading to damaged items.

What people talk about most

Product

Users describe positive interactions with product, often highlighting that items were exactly as described... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and quick shipping... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process, with many... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the great and... See more

Customer service

Customers had positive experiences with customer service, often highlighting helpful and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the 24"X12" septic Riser Kit. I had looked around on-line and at local supply chain stores and 24 Hour Supply had the best price even with the $50 shipping charge. It comes with screws for... See more

Rated 5 out of 5 stars

I ordered a hot water recirculating pump and it arrived promptly. Great service. The pump requires two union fittings that I thought came with it so I had to purchase them after. If the company would... See more

Rated 5 out of 5 stars

I ordered 2 different k-flex tubing insulation and I was very pleased with the product and the short length of time in which it was delivered. As it turned out, I did not need one size of the insulat... See more

Rated 5 out of 5 stars

I ordered from 24hr.Supply and was pleasantly surprised by how fast everything arrived. The products were exactly as described and well-packaged. Customer service was responsive when I had a quick que... See more

Company details

  1. Plumbing Supply Store
  2. Boiler Supplier
  3. Pipe Supplier
  4. Pump Supplier

Written by the company

Welcome to 24hr Supply! We provide plumbing supplies online with dedication, integrity, and consistency. We are located in New York, and all items ship from our warehouse here. Every day we want to delight people like you!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

685 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great work fixing a problem

Joe was great to work with at 24hr Supply. When the part I received was not what he had ordered for me, he was very apologetic and immediately owned the problem-even though it was not 24hr Supply's fault- and he quickly made the fix with it. I will use them again and recommend them to others.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Some wrong parts were sent; they sent out replacements expeditiously. Good availability of uncommon fittings and pars.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Paid for expedited shipping but product never came on time (2 days late). Requested a refund on $15 shipping & handling and was denied.

Hope they enjoy the extra money but they lost in the long run.

2 February 2026
Rated 5 out of 5 stars

Save money and time and miles hunting

Could find that exact pump I needed without running all over the country side looking for one local. None of my local stores even carry this pump anymore they have to order it now instead of stocking it and their price was way higher.

5 January 2026

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