Great bottle, sturdy and keeps my water cool. No metallic taste which I love. And it’s super healthy being stainless steel. Customer care was 10/10. Delivery super fast. I will definitely be buying mo... See more
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See what reviewers are saying
Order #EU215895 of 21/02/2025 I ordered two Travel Tumblers: Travel Tumbler Mountains - 350ml and Travel Tumbler Sequoia Wood - 350ml. These are two completely different print techniques. The Mountai... See more
I absolutely love 24Bottles products. I buy them for myself, my kids, and also as gifts for friends and business partners. The wide variety of designs means there’s something for everyone, and it mak... See more
Exceptionally quality, beautiful and practical products. Order and delivery extraordinarily profesional and fast. Products very carefully packed in quality box. Everything is praisworthy. It was my f... See more
Company details
Written by the company
24Bottles® is the Italian design brand born in 2013 with the aim of reducing the impact of disposable plastic bottles on the planet and our lives. Our focus is to combine form and function in order to offer uniquely lightweight collections of bottles, coordinated accessories and smart solutions, so as to foster a more sustainable and comfortable lifestyle, while keeping personal style in check.
LIFETIME WARRANTY
Written by the company
- Timeless design lasts for life: it's a PROMISE.
- We offer a lifetime warranty on every single product we design. And remember, our water bottle isn't just a product, it's a promise: the promise of endless hydration, non-stop adventure, and customer service that will make you feel like a rock star. So, get ready to say goodbye to water bottles that don't keep their promises and say hello to your new adventure companion. Because once you try our water bottle, you'll never want to go back. And with our lifetime guarantee, you'll never have to.
Worldwide Standard Free Shipping from 49€
Buy a Clima Bottle, an Urban Bottle and get Worldwide Free Shipping
Order for your friends and family, make gifts and be part of the 24Bottles® community: don't look for just good products, choose your heroes, and you'll never need anything else.
Enter 24LAB: select colours, accessories and engraving, receive your fully customised 24Bottles and bring it on all your adventures.
Now the 24Bottles® range includes also the Lunch Box and Snack Box collections, for a lunch break with an unmistakable style.
Contact info
Bologna, Italy
- support@24bottles.com
- 24bottles.com
4.7
Excellent
14K reviews
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It's all just like in the pics
It's all just like in the pics: colours and patterns. All good with the packaging and came right on time!
And all of the things work very well!
3 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from 24Bottles
Hello,
We have checked and confirmed that you have been correctly unsubscribed from our newsletter. We therefore assume that your comment refers to the Trustpilot invitations to leave a review.
We are very sorry if these caused any inconvenience. Our goal is simply to give you the opportunity to share your experience – of course, completely voluntarily.
You can unsubscribe from these invitations at any time using the link at the end of the email as well.
Thank you very much for taking the time to share your feedback with us. While we regret the tone, we truly value your input.
BR,
24Bottles Trustpilot Team
Great experience.
I've had a great experience, ordering at 24Bottles.
I was looking for a some sort of can to keep my soup warm for a long day at school/work, and I found a really convenient one -and also with a beautiful design! - at 24Bottles.
This is my first and only experience with the brand, so I cannot say anything about other products. But judging from my exprience, I would defintely recommend shopping at 24Bottles.
Jip Reining.
15 January 2026
A great little bottle.
The small bottle I bought is light and a good size for carrying in my handbag or pocket and I have had no problems with leaks.
25 September 2025
Please just change the shipping company
The product is good, a little overpriced maybe, but it's good, doesn't get funny smells even after years of use, it's very light and stylish, not fall resistant at all (it gets dents very easily) but that's the fair price to pay for such a lightweight bottle.
The only reason I give it 3 stars is because the shipping is always such a mess...everytime I ordered it was shipped by FedEx, and it always arrives 2/3 weeks after the expected date for arrival. Besides this absolutely crazy and ridiculous delay for a product that comes from an almost neighbor country (Italy to Portugal), there isn't any kind of customer support. They completely ignore e-mails and complaints, I can't find a way to contact them, and the "track your delivery" page was stuck on the same status for the entire 2 weeks. I got to a point (like all the other 3 times I ordered 24Bottles before this) of just losing hope of receiving the package and almost gave it up as lost. Luckily it arrives out of nowhere before I ask for the refund. Please, just change the shipping company...there are many that work well like UPS or DPD
6 January 2026
Reply from 24Bottles
Hello Samuel,
thank you for taking the time to share such a detailed review and for your kind words about our products.
We’re truly sorry for the repeated shipping delays you experienced and for the frustration with tracking updates. I have only found one recent order for which I regret you had to experience such delay. We appreciate your feedback anyway and we will report it internally.
Regarding the lack of customer support you mentioned: we have checked and, unfortunately, we couldn’t find any email or request from your email address.
Our Support Team has now reached out to you directly to assist you more closely.
BR,
24Bottles Trustpilot Team
It’s just a normal thermal bottle
It’s just a normal thermal bottle if without any handles or where you can attached it to something its becomes a boring steel bottle.. not worth the money.
19 December 2025
Reply from 24Bottles
Hello,
Thank you for sharing your feedback. You received the bottle during a dedicated promotion, and we’re truly sorry if it didn’t meet your expectations.
We’d like to take this opportunity to let you know that we offer a variety of accessories designed to personalize and make every 24Bottles unique, such as: handles to carry your bottle easily, protective base covers, stickers and other accessories.
If you’d like to explore these or need any assistance, we’re here to help! Feel free to contact us via email.
Thank you anyway for your feedback.
BR,
24Bottles Trustpilot Team
I like this bottle
I like this bottle, and every season I will be able to use this bottle!!!
19 December 2025
Simple, Great
These products are great.
Simple material, light weight, good heat keeping.
The designe and the colors are amazing.
We hope, we can use our bottles for years.
19 December 2025
Incorrect design
The design of the bottles received was quite different than what is displayed on the website.
19 December 2025
Good product
18 December 2025
Quick and friendly service
Quick and friendly service: fantastico, grazie mille per 24Bottles!
2 January 2026
One product was damaged
One product was damaged. But i was very satisfied with the customer support.
11 November 2025
Clima Bottle Ice White ottimo prodotto
Clima Bottle Ice White 500 ml facile da pulire, tappo ermetico, comoda leggera colore Ice white molto elegante
15 December 2025
Clima Bottle Fire Red
Clima Bottle Fire Red - 500 ml semplicemente fantastica! Facile da pulire, tappo ermetico, comoda leggera il colore Fire Red molto fashion
15 December 2025
Great bottle and color!
17 December 2025
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