Great bottle, sturdy and keeps my water cool. No metallic taste which I love. And it’s super healthy being stainless steel. Customer care was 10/10. Delivery super fast. I will definitely be buying mo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was hit with expensive charges from FedEx. With that taken into consideration, it's really not worth the price and I would probably return it if I could. If you're shopping from the UK, I would abso... See more
I absolutely love 24Bottles products. I buy them for myself, my kids, and also as gifts for friends and business partners. The wide variety of designs means there’s something for everyone, and it mak... See more
Exceptionally quality, beautiful and practical products. Order and delivery extraordinarily profesional and fast. Products very carefully packed in quality box. Everything is praisworthy. It was my f... See more
Company details
Written by the company
24Bottles® is the Italian design brand born in 2013 with the aim of reducing the impact of disposable plastic bottles on the planet and our lives. Our focus is to combine form and function in order to offer uniquely lightweight collections of bottles, coordinated accessories and smart solutions, so as to foster a more sustainable and comfortable lifestyle, while keeping personal style in check.
LIFETIME WARRANTY
Written by the company

- Timeless design lasts for life: it's a PROMISE.
- We offer a lifetime warranty on every single product we design. And remember, our water bottle isn't just a product, it's a promise: the promise of endless hydration, non-stop adventure, and customer service that will make you feel like a rock star. So, get ready to say goodbye to water bottles that don't keep their promises and say hello to your new adventure companion. Because once you try our water bottle, you'll never want to go back. And with our lifetime guarantee, you'll never have to.
Worldwide Standard Free Shipping from 49€
Buy a Clima Bottle, an Urban Bottle and get Worldwide Free Shipping

Contact info
Bologna, Italy
- support@24bottles.com
- 24bottles.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Metallic taste and stomach discomfort
I purchased a 24Bottles stainless steel bottle less than a week ago (Order #EU357693). After just a couple of uses with plain water, the bottle developed a strong metallic taste and smell, and the tea brewing nozzle also smells metallic, indicating low-quality material. The metal parts rub against each other, wearing away the protective surface and causing the noticeable metallic taste.
This has caused physical discomfort, including stomach upset, acid reflux, belching, and general unease while using the product. I have a very sensitive stomach, and these are real physiological reactions that make the bottle unfit for safe and normal use.
I appreciated the design and sustainability concept, but the material quality is not acceptable. I have lost trust in the product and am requesting a full refund, not a replacement or store credit, and I am waiting for their response.

Reply from 24Bottles
Bad quality, colors look ugly IRL
Ordered a bottle that looks nothing like the photo (colors are dull and greenish, while they looked vibrant on the website).
Quality feels really flimsy, definitely not worth the price, I don't think it will last a month.
Overall, feels like I ordered a 3$ bottle on AliExpress

Reply from 24Bottles
I found my forever cup
This coffee cup is sturdy and leak-proof. It keeps drinks hot for hours. It's easy to clean (unlike some) and came in my favourite colour. I imagine I'll need to replace the lid at some point, but other than that I'm hoping I'll never have to buy another travel mug again.
Fantastic !!!!!!!
24bottles are excellent
24bottles are excellent, and I am thrilled with how well they keep drinks either hot or cold.
I really like your products
I really like your products, the bottles are good quality and very pretty. I got a costumized bottle for my partner's birthday and he loves it! The travel mug I got for myself and it's super cute, I take it every day to work. My coworker also commented how pretty it is.
Before this, I already had the urban bottle and really liked the quality - it travelled a lot with me and been through a lot of rough times but it's still great (with few dents heh)
Great bottles
Great bottles, nice designs. It would be good if we stopped losing them so we didn't have to by more though. Ha.
perfect service
Best bottles ever
Would recommend
I bought a 250ml bottle to keep in my purse and I love it so much, I bought another one for my mom a couple months later. The bottles are light and easy to keep clean. Delivery was uncomplicated. Would recommend and would buy again (again).
Great costumer assistance
Great costumer assistance, we had a (minor) issure with our order and they quickly helped us and offered us a new shipment. Thanks a lot!
Great bottles!
Those bottles are durable, stylish comfortable - simply gorgeous! We have them in different sizes and they suit us so well!
I love 24Bottle bottles
I love these bottles. I discovered them in Europe, and I am happy I can get more shipped to the US, which I’ve bought as gifts and more for ourselves for different uses. They are amazingly lightweight and leakproof. A perfect solution to other bottles that leak. And love all the different colors and designs. It’s fun to pick them out for specific recipients.
Satisfied customer
Beautiful bottle, excellent product.
Fast, followable and precise delivery.
there is no room for dissatisfaction :)
First of all, I really like 24bottles products. They're beautiful, durable, and functional. The company meets customer expectations with professional customer service, quick response to messages, and immediate product shipping. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







