24/7 Plumbing & Electrics Reviews 20

TrustScore 2.5 out of 5

2.5

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Company details

  1. Property Maintenance
  2. Electrician
  3. Plumber

Written by the company

With combined knowledge of over 50 years specifically within the London home services sector, 24/7 Plumbing & Electrics, has positioned itself to be the trusted brand you can rely upon when needed. Our purpose is the reason our company exists. Acting with transparency and with expertise, championing sustainability, we aim to be a leader in the home services market. We operate with energy and sincerity and take pride in leaving things better than we found them. Our success is judged not only by commercial performance, but also by our customer reputation and contribution to society.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

The plumber came in pretty good time

The plumber came in pretty good time, same day. I asked that he stop a leak in the header tank inlet. He spent half an hour at my property claiming he'd fixed it. I was charged over £150 inc vat. He left the tap off when he left. When I realised this and turned it back on, there was still a clear leak. I have given this company over 2 weeks to respond and fix what they should have already done. Still no joy. Do NOT USE.

29 October 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMEND THIS COMPANY!!!

DO NOT RECOMMEND THIS COMPANY!!!

Called yesterday and arranged an appointment for 11am. My great aunt is 89 has alzheimers and has no heating since Wednesday due to her thermostat.
I travelled 120 miles to get to my aunts for the time arranged to recieve a call from the electrician half an hour after he was supposed to be here telling me he was just leaving Edinburgh.

Absolute Joke!! Just a waste of time and by the looks of these reviews I really should have avoided this company!

11 October 2024
Unprompted review
Rated 1 out of 5 stars

This is a fraud company

This is a fraud company. Took my money a year ago (big money) and did not fix my problem at all. Calls are going to an unknown number, WhatsApp messages are not responded. Please report it wherever possible.

The name of the person is Rob. He visited our house a year ago for initial quote. I doubt he might be involved in burglary. Please be aware

14 September 2023
Unprompted review
Rated 1 out of 5 stars

Absolute scam company

Absolute scam company, charge me a total of £650 including 2 call out fees, and my drain still isn’t fixed, been chasing them for almost a month now to try and get a refund or for them to actually fix the drain. They just continue to ignore me. They make you pay into an account under the name of Yasin Abo Al Sel
Bank details of Monzo business account
Yasin abo Al sel
04-00-03
38788781
If you see this account quoted do not pay them they will pretend to fix it and run with your money

17 May 2024
Unprompted review
Rated 1 out of 5 stars

£400 for Nothing!!

Scammer!!

Sent 2 guys to fix my blocked kitchen sink around 5-6pm on 7th April , only for the exact same problem to happen again 2 weeks later. When tried to contact but no one pick up or reply. Quoted for £400 service + £69 call out charge which after negotiating came to total £400.

Now that I look into their website, it is said to cover London area only. And I am on Crawley.
But I believe Whats app business messages would not lie.

7 April 2024
Unprompted review
Rated 3 out of 5 stars

Expensive Plumber

Only positive is they arrived the next day but very very expensive and not warned ever hour is £105 plus VAT !!

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing team, fantastic work!

After being let down by 2 plumbers who promised they were coming, I reached out to 24/7. Rob replied within minutes even though it was late at night and he continued with specific, clear communications throughout. He arrived with a smile, was chatty and made me feel like we'd known each other for years. He had to install the wiring through a dirty, cramped loft and did an amazing job. Later Simon showed up to sort the water and he too was bubbly and very helpful like Rob. The job was completed in quick time and with attention to detail so I have no hesitation in recommending 24/7. Thanks guys.

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Wish there was another star I could give. Couldn’t be more happier with the service I got.
Being a Building Manager for over 5 years 24/7 Plumbing and Electrics were one of the best contractors I’ve dealt with.
Simon was phenomenal and went above and beyond to ensure the leak we had was seen to and repaired along with making sure the commercial boilers were up and running again.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Great job done by a team of…

Once again we called out 24/7 plumbing and electrics to get us out of trouble with one of our rental properties. Great job done by a team of professionals reasonably priced very efficient and very helpful from start to finish

6 April 2023
Unprompted review
Rated 5 out of 5 stars

Responsive, reliable, fair prices

Responsive, gets the job done, fair prices. Reiss helped us with a blockage in our bathroom that caused some flooding. He found the problem and went above and beyond repairing our bathroom. Really happy with their service. Real experts!

22 February 2023
Unprompted review
24/7 Plumbing & Electrics logo

Reply from 24/7 Plumbing & Electrics

Thank you for taking the time to leave this review Victoria. We sincerely appreciate your business. As always, should the need arise in the future, please do not hesitate to contact us.

Rated 5 out of 5 stars

Quick response

Quick, polite and knowledgeable. Thank you Simon for sorting out my boiler. 100% recommendable!

19 January 2023
Unprompted review
24/7 Plumbing & Electrics logo

Reply from 24/7 Plumbing & Electrics

Thank you for taking the time to leave this review Irmgard. We sincerely appreciate this.
As always, should you ever need our services again in the future, please do not hesitate to contact us.

Rated 5 out of 5 stars

Good

Great service from Reiss, he is an asset to your team.

19 January 2023
Unprompted review
24/7 Plumbing & Electrics logo

Reply from 24/7 Plumbing & Electrics

Thank you for taking the time to leave this review. We sincerely appreciate it. It was our pleasure to be able to assist you. Should you ever require our assistance again in the future, please do not hesitate to contact us.

Rated 5 out of 5 stars

Wonderful service and brilliant…

Wonderful service and brilliant communication. Lovely team I’m so happy with their superb work!

28 November 2022
Unprompted review
24/7 Plumbing & Electrics logo

Reply from 24/7 Plumbing & Electrics

Thank you for taking the time to leave this review Ashleigh. It's been our pleasure completing the works for you. As always, should you ever require our services in the future, please do not hesitate to contact us.
Sincerely
24/7 Plumbing & Electrics

Rated 5 out of 5 stars

Excellent service and great price.

29 November 2022
Unprompted review
24/7 Plumbing & Electrics logo

Reply from 24/7 Plumbing & Electrics

Thank you for taking the time to leave us a review. This is greatly appreciated. Should you require any assistance in the future, please do not hesitate to contact us.

Rated 5 out of 5 stars

LED Panel Lights and Plumbing in the Nursery

Rob provided an excellent service , friendly and swift. Resolved our issues and came up with the solution to an problem in the Nursery's toilet room. Incredibly polite, professional, informative and tidy. We are very pleased with the work that he carried out for us with his assistant. Would 100% recommend!

17 November 2022
24/7 Plumbing & Electrics logo

Reply from 24/7 Plumbing & Electrics

Thank you so much for taking the time to leave this review. Should the need ever arise in the future that you require further assistance, please do not hesitate to contact us.

Rated 5 out of 5 stars

Great service and very quick response

Great service and very quick response. Thank you

11 November 2022
24/7 Plumbing & Electrics logo

Reply from 24/7 Plumbing & Electrics

Thank you for your review and for allowing us to complete the works. Your custom is greatly appreciated. Please do not hesitate to contact us again in the future should the need ever arise.

Rated 5 out of 5 stars

5* for Rob and the team.

Great service from engineers who know what they're doing. Rob was friendly and worked quickly and efficiently to cure a problem with my storage tank.

4 November 2022
Unprompted review
24/7 Plumbing & Electrics logo

Reply from 24/7 Plumbing & Electrics

Thank you taking the time to leave us a review. This is greatly appreciated. Should you require any assistance in the future, please do not hesitate to contact us.

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