21casino Reviews 33

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

made a deposit of £10,played the slots and came away with nothing.there was no welcome bonus compared to other sites,after reading the negative reviews i decided to close my account and not waste anym... See more

Rated 1 out of 5 stars

This company as all other reviews state have no interest in paying out winnings, will take days between email replies to keep asking for more and more random ID until eventually you have them cornered... See more

Rated 1 out of 5 stars

Absolutely dreadful, won over 2k and tried to withdraw. Was told max winnings using any bonus funds is capped at £100. When I tried to withdraw the £100 the verification process took over a week. T... See more

Rated 1 out of 5 stars

What can I say I've played here a while now and never actually won enough to press the withdraw button.it keeps taking and taking and taking and the live roulette is the worst I had enough of this ca... See more

1.4

Bad

TrustScore 1.5 out of 5

33 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

made a deposit of £10,played the slots…

made a deposit of £10,played the slots and came away with nothing.there was no welcome bonus compared to other sites,after reading the negative reviews i decided to close my account and not waste anymore time and money.21casino need to improve a lot of things but until they do they will keep losing customers

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs scam casino.

This company as all other reviews state have no interest in paying out winnings, will take days between email replies to keep asking for more and more random ID until eventually you have them cornered. At which time they will close your account and "confiscate" your winnings. True scammers avoid at all costs. Free spins arent always worth it.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Took the offer of deposit 85 and get a…

Took the offer of deposit 85 and get a 121% bonus within the first 5 minutes won 275 without touching the bonus so stopped and withdrew.

Withdraw was pending for dats then I received an email saying I'm not longer offered bonuses. Then followed by another email that I'm in breach of clause so they took my winnings away and just refunded my deposit

Clear fabrication and just doesn't want to pay out.

20 July 2024
Unprompted review
Rated 1 out of 5 stars

Major withdrawal issues

Major withdrawal issues
Spent a fair bit won 9 thousand but never got it !
My account was verified on 21nd of April …
Asked me to verify again however wouldn’t let me redo them ….
Set up Apple Pay as was easier to withdraw but guess what …they said my bank wouldn’t accept payment ..
My bank said nothing had been tried by them to put anything into my account…
Funny how the card was used to deposit …closed account ….stay away

12 May 2024
Unprompted review
Rated 1 out of 5 stars

how could I not wothdraw until wagered then I wager and let me withdraw to then be violated

I won on bonus over 1000 and wouldnt let me withdraw of course it was bonus. i then completed all bonus details wagering requirements to then be able to withdraw my winnings at 900. I withdrew 160 which was 2 hours after the 900. the 160 came no problem. I have since been removed from all promotions and bonuses which was odd. to then be told 4 days after the withdrawl that they've removed my winnings and given me 100. they clearly don't want to pay me what I won. I finished all wagering required on the bonuses.

5 April 2024
Unprompted review
Rated 1 out of 5 stars

I won’t be joining 21 casino

Seems to be a lot of bots or friends of the 21 casino company writing reviews on here. The responses seem to be fake and thoughtfully written. I Was actually going to try them but I will definitely AVOID now thanks for the genuine reviews!

Ps DO NOT try 888 poker or casino they’re the WORST. Gamble safe guys.

25 November 2019
Unprompted review
Rated 1 out of 5 stars

Don't be fooled by the deposit bonus.

Certainly one of the worst casinos i've ever played on. Don't be fooled by their deposit bonuses, the slots are rigged. I spun with 20p bets on my first £20, lost my cash balance as I didn't win once. As soon as it went into bonus bets, I got free spins but of course the wagering requirements are high. Please avoid, there are much better established casinos to play on

16 October 2019
Unprompted review
Rated 5 out of 5 stars

One of the best casinos out there!

First and the beginning i had a lot of issues but i've contacted the 24/7 support and they were amazing!
And after that i've managed to pull more then 1.5k from small deposits like £30. I had my luck by my side and i couldn't be more happier!

Don't let the false claims from other people blind you! Just try and see for yourself. And remember gamble responsively.

Pedroeloko.

16 August 2019
Unprompted review
Rated 1 out of 5 stars

I put in a £50 start without bonus and…

I put in a £50 start without bonus and it would not let me play. Do not play these rip off merchants. I applied the questions blah blah blah and got got nothing back. now i have my money at in their bank because i cant login in. forgot password my rear. load of rubbiish. takes you no where, stay away folks

24 July 2019
Unprompted review
Rated 1 out of 5 stars

Withdrawal Scam

I made a €40 deposit and they offered me a 121% first deposit bonus which I took. So I went for little play and done 35x wager. I had around 3700 euros on my account as cash, not bonus, got account verified and then when I tried to withdraw my money I got this response:

Dear XY,

Your account has been found be in breach of clause 5.12 of our Promotional Terms and Conditions:

5.12 - Players from a Restricted Territory (as defined in the Website Terms) and, for the avoidance of doubt, the following countries are not permitted to receive the first deposit bonus (welcome bonus/opening offer) and or any deposit bonuses unless otherwise stated: Armenia, Poland, Greece, Cyprus, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia, Slovenia, Estonia, Georgia, Lithuania, Latvia, Bosnia and Herzegovina, Macedonia, and Serbia.

Therefore, your withdrawal has been cancelled, your winnings have been confiscated and your deposit of €40 has been returned to your gaming account.

Regards
Accounts Team

After that my withdrawal request was deleted, won money was deleted and I had only my first €40

8 July 2019
Unprompted review
Rated 1 out of 5 stars

Registered

Registered, deposited, won £120, then banned from their entire network. What a way to keep customers.

26 April 2019
Unprompted review
Rated 1 out of 5 stars

I have been playing in this site for a…

I have been playing in this site for a year now. i have deposited thousands of euros. RTP in all games 20-25%. I have done one withdrawal 400 eur, and that was the amount i deposited in first place.

Never trust this site, they monitor the gaming habits and pay back 20-25%

18 February 2019
Unprompted review
Rated 1 out of 5 stars

So you deposit....win a little but more…

So you deposit....win a little but more teasing as win a little bit not much more than you deposit, this happens every time you deposit. After losing a fair bit they offer no bonuses or goodwill via live chat.
Rubbish site as always seems to be take take take and no give.
Stay away from this site. Unless you just want to give your money away.

14 February 2019
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful

Absolutely dreadful, won over 2k and tried to withdraw. Was told max winnings using any bonus funds is capped at £100.
When I tried to withdraw the £100 the verification process took over a week. Transparent excuses such as "photo blurred, illegible signature on debit card, passport not British ( its Irish, but I live and work in London).
These people are really reluctant to pay any winnings, I would advise anyone NOT to join this site.
Try one of the bigger more reputable sites, save yourself a lot of grief.

4 January 2019
Unprompted review
Rated 1 out of 5 stars

Verification problems

Asked for verification and was told this would take 24 hours usually maximum 76. 4 days later still nothing and nobody replying to any emails I have sent. Once money is returned to me I won't ever use again. Be warned. This is not a good casino to use

3 October 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Topped up £10 for the first time received bonus and won big money!! 5 stars! Customer service were very polite and helpful

4 September 2018
Unprompted review

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