21bet Reviews 63

Avoid this website if you are a UK resident. They take 10% of the withdrawals, not the winnings. Impossible to win as RTP is 5%. If you play slots , you will get a respin or a half of your stake if lucky. They are no different to pickpocketers. Was my 1st time on the website and I just excluded myself. They might respond that they are regulated but I believe if they are , that gaming commission is no longer independent.

I losalso 6800 in app that fucken app 21etreally kill people who dont know, and ew customer should ask about the app befor any withdraw.

Bet21 is a scam!
I took the 100% welcome bonus (100 euro deposit, 200 total). I wagered it and got the amount up to 4k euro.
They had me do a whole process to verify, they denied pretty much every document. But when I finaly got the account verfied I tried to withdraw but then they took all my money. Because I had apparently put a bet more than 100 euro (my deposit).

Never heard of a site that can take all my winnings because of the bet amount! They always say something like ''Only wagered up to 100 euro per bet''

So now are my 4000 euro just gone. Just go with bet365, only ''safe'' option.

I've never placed a bet with this company...Ive opened an account and tried to verify my account before making a deposit.... they've refused to alow me to verify my account 🤔 which means the moment I go to make a withdrawal my account will be frozen then will take ages to receive my money...why on earth would they refuse to verify my account.... that's made me reluctant to make a deposit not having a verified account..... reading all these negative reviews I'm pleased that I didn't make a deposit

Jessica

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Customer Support Agent

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Hi Gary! What can we assist you with today?
My question is not listed.
11:49 am
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Please type your question:
is my withdrawal being held up becuse you suddenly need documents after Ive registered?
All customers are required to verify their personal information, and you may be requested for such information when registering, making a deposit or when you request a withdrawal. For UK account holders, their age and ID are verified automatically based on the information provided when registering. As additional safety precautions and to meet various regulatory and legal requirements, we may request the submission of additional documentation at any time.
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The team will get back to you on this, our usual reply time is a few minutes.
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Hi Gary and thank you for visiting 21LuckyBet! My name is Jessica. How may we help you today?
Hi Jess, I joined, was seemingly verififed now Im not veriofied. I won a bet yesterday and Ie had a request for additional ID because Ive requested a withdrawal, that is illegal
Please bear with me for a few moments while I check your account.
Gary, this is not illegal, as you know, we are a fully regulated casino and we must abide by AML procedures and regulations. For this reason, this procedure is not only required by us as a casino but also by our regulators and license providers.
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Please note that once documents are provided we will be able to proceed further with your withdrawal request
here we go
when u register
u have to verifiy me
this is to stop firms holding up funds in the case of winnings
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Your account was successfully digitally verified once you completed the registration process. This was done with the details that you registered with; your name, age and address.
you are losing my cuistom for $42
£42
then pay me out, I dont have ID, thats why I registerd heree
i am autistic
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As we are legally licensed and a genuine Casino, we are required to verify our customers as per our license provider and our terms and conditions. Please be informed that you can find information about the Casino and our Licences in our Website. Please kindly understand that our verification procedure is purely introduced for protecting your own funds. We must fully certify that the methods used for deposit and withdrawal belong to the owner and is in the possession of the owner. Please note that as stated in our Terms and Conditions that you agreed to upon registration all members will at some point be asked to verify their account. As per section E(7) of our Terms & Conditions which were agreed upon registration the following is stated: By opening an Account, You hereby represent, warrant, acknowledge and undertake that (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner.
its GOING BACK TO THE SAME CAR
CARD
How can it be dodgy money
I am sending all this to the gambing commission so I suggest you get a supervisor
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Gary I understand that these documents requests can seem to be quite intrusive and we trying to provide the best possible service while ensuring that gambling is fair, transparent and free of illegal activities, please keep in mind that your withdrawal will remain pending until you are willing to provide us with the required documents

AVOID. At all cost what they advertise isn't what you get deposit £20 bet £20 and get £50 bonus WRONG. You get he HAW nothing even sending them E MAILS you get nothing back so do yourselves a favour please read about them and similar before you give them your money. In my opinion there are far to many companies getting through the net that just want your money stick to the big names in future and make sure you read up before signing up. As far as 21BET they can take tho £50 bonus and shove it you know where.

Stear clear of these robbers knowingly took 95 in deposits from my partners card win 120 pay 10 pound back to account then said there not paying rest or giving my deposits back well we will see wen my legal team destroy u in court for theft

After having a few bets then winning 1000. I then read the reviews and started to worry. Yes to start with the I'd process took about a week. But after that it was pretty good. 2 days for withdrawal then 2 days for money to land in my bank. Yes not the fastest pay out. But all good so far. I do believe it has new owners.

Opened account won £290 and closed my account, terrible

Zero stars. Licence to operate anywhere should be removed. 24 hours after making deposit the credit still hasn’t hit my account. I suspect this was because I chose not to take advantage of their bonus offer.
I was able to get though to a person who told me the issue was with my bank but I could see the payment had already been taken.
I asked for the account to be closed and they had the nerve to send me an email regarding gambling problems. And did a self exclusion but only for 6 months. Like I would ever go back to that site. Utter scammers

What is this nonsense I have never DEPOSIT TO YOU with this IBAN I WANT TO WITHDRAW MY PROFIT TO MIFINITY ASAP WHAT KIND OF SCAMMERS ARE YOU I HAVE SENT ALL MY DOCUMENTS THAT WANTED TO BE VERIFIED WHAT IS THIS I HAVE INFORMED A LAWYER AND HE CALLCURAÇAO ANDYOUR COMPANY.

Given the significant delays and lack of communication regarding my impending withdrawal, I request an immediate resolution to this matter. I request that you expedite the processing of my withdrawal and ensure that the remaining balance is credited to my MIFINITY account without further delay.

AND LET ME VERIFY YOUR IN PEACE I'VE VERIFIED MYSELF 1000 TIMES.
Documents sent 30 times even though my account is in order to verify everything. I DEPOSIT WITH MIFINITY AND THIS DIRTY REFUSES MY PAYOUT
I won €29,000 and have to pay out €500 every time and wait 3 days for like that
Best regards

If I can give 0 star I will this a pure scamer get a way from it I called the garbage casino

Deposited in the casino blocked my account due to verification which I understand so I went to withdraw my own money back they've kept it until I send verification to them I dont have any documents to verify with. Dont go to the site they steal peoples money worst company ever had no problems withdrawing money back from other casinos when they've blocked my account so glad it wasnt hundreds I deposited on they are refusing to give me my money back.

http:// www. littletonchambers.com /lib/final judgment - ivy technology v martin & ors - cl 2019 00047.pdf

The owners robbed the players and sold the company. They also deceived the buyer and hid the company's debts. Criminal history.

https:// www .bailii.org /ew/cases/EWHC/Comm/2020/94.html

Continuation of history. I wonder how they got the GB and MGA licenses since Hogg wasn't the owner of 21bet.

They have lied to me when I went to login it said login details are wrong, then I spoke to them on live chat they then said that my account is under review, so they lied its been a week now every day they say there be in touch. Don't use this bet site very poor customer service they treat customers very poorI joined online casino 21.co.uk this month I have spent alot of money with them. Last week on Friday I went to login and it said login details are wrong. When in fact it wasn't wrong, but they had frozen my account saying its under review, I had to find this out myself no one told me. Then I was told they will be in touch soon and promptly, evey day I have been told this, And am being told to be patient it's been a week I didn't have my account long so there's nothing to review. I used my own money my own bank account and my own ID to make the account. Ive been told so many lies by them. I assume more customers would of experienced this aswell. They do not treat customers fair and they are very poor. I wish I never even made an account now I am just going to stick to bet 365 and corals as they are so much better and even bet365 pays you your winnings straight away. So if you are a customer of 21.co.uk I suggest you you delete your account, and I would recommend bet 365 or corals.

I have been trying to withdraw my winnings of 3300€ since 26.2.2019. Now the site seems to be totally down. Can we do anything to get our money back ? I would like to start a legal course of action.

I have about £600 as a balance on their site £500 of it is my deposit.
They announced that the 21bet.co.uk is no longer operating and customers should withdraw any funds by submiting a withdrawal request to support@
Unfortunately email provided DOESN'T WORK!!!
They just stole my and other people money and there is no option of contacting them.
I will be contact UKGC but I dont have much hope.
Heard that ukgc is absolutely useless

I had 2200 EUR on my account. Whole amount I won on their exchange site connected with Betfair. They stolen the whole sum of money!!!

Awful service.
Opened an account and they refused to honour the free bet as they took 24hrs to verify my account and claimed my first bet was made an hour after they decided to cancel the offer.
The bet won anyway so I decided to withdraw the winnings. They are still sat in the account showing pending and are not being released.
The online chat function doesn’t work and the e mail address doesn’t work. Seems this is a similar experience to others. Avoid them as they are useless