I am filing a complaint regarding the closure of my 1xBit account and the confiscation of my remaining balance. I placed legitimate sports bets and, after my bet won, I attempted to wi... See more
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See what reviewers are saying
Tried 1XBit mostly for its accumulator features and niche market coverage. Found lines on lower-league football that I couldn't find elsewhere even with fiat bets. Interface could be cleaner, but that... See more
Company replied
These are scammers. I have deposited money into my account multiple times, but I couldn't withdraw any money. They closed my account, and it's been 4 months, but they still haven't reopened it. The p... See more
Stay Away ! Trust me, they will delete your account after winning a certain amount. I was using 1xbit & 1xbet, which are related to the same company 1X Corp N.V. For years, with small winnings, t... See more
Company details
Written by the company
1xBit is one of the oldest bookmakers and casinos on the cryptocurrency market. Our company specializes on altcoin betting and innovation in crypto sphere, bringing astounding bonuses that haven't seen before.
Contact info
Luxembourg
- support-en@1x-bit.com
- 1xbit.com
You should know
2.1
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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My account is locked and blocked for…
My account is locked and blocked for login 3 days.
I have already sent many emails to security of 1xbit but they are not fixing my issue.
I have made deposits on my account 15 times in a row over 1600 USDT. With last deposit I win some tickets and made 1600 USDT and tried to withdraw 1200 USDT. Then after few minutes I have been logged out from my account. Tried to login but unsuccessfully. Then I wrote email to security of 1xbit about this problem but they are only sending me "Hello! Your request has been sent to the specialists, wait for the answer.". I must write here and tell you why you are doing this? 1600 USDT are not small amount and I worked hard for that money and why you not give me access to my account to get my money ? My account is: 618118331
I am begging you to fix this issue on my account and give me to login again.
17 May 2023
Unprompted review
russian scammers company
Looks like big scam russian company..
After win instant closed your account and money are stuck
Aviod this russian scammers they take your money…
My account down and 2 k stuck
16 May 2023
Unprompted review
Limits on account
Hello my account number 551660525
My account balance is around - 2000usd
But i have received limits and lower odds on all of sports. Could you please check my account? I still want to play but with this limits and lower odds its difficult.
16 May 2023
Unprompted review
Reply from 1xBit
Hello Stan,
The best and most urgent way to find out all issues - is just to hit our support in live chat.
Sincerely,
1xBit Team
0 Star Option is Not there else 0 star…500+ USDT SCAM
1xbit Id >> 613157107
0 Star Option is Not there else 0 star I will give . Very bad experience I faced with this company 1xbit . Don't look it's 4.1 star rating it's a very big scam . They have stolen my 500+ USDT by locking my account and after contacting security department they copied and paste their that they have stopped collaboration . I am customer of 1xbet, megapari , betwinner and more bookmakers also but never faced this type of situation in those platforms but this 1xbit is full scam website ..... I cant explain my irritation on this company . Did direct lockin my Id that's very bad ...
New Customers Please don't play here never ever and now I will also complain this company at big level .
Dont see there company rating it was gotten fake reviews seriously my money was hard earned and they stolen my money..
Don't never Ever Play This Scam Website
10 May 2023
Unprompted review
Reply from 1xBit
Hello Puru Gupta,
As set forth in our Terms and Conditions, which you agreed to upon registration, we reserve the right to suspend any account without prior notification and refund your initial deposit. The closure of your account was due to the detection of system exploitation to obtain an unfair advantage, which breaches our Terms and Conditions.
Anyway, we have verified that you withdrew more than your initial deposit.
We understand that the closure of your account may be unsettling, but we would like to highlight our commitment to providing a fair and accountable gaming experience for all our customers.
Sincerely,
1xBit Team
Won $25,000, Withdrawing Disabled…
I have deposited thousands and withdrawn thousands with no problems. But a day ago I deposited $6,000 usd and won 900 mBT. They have now disabled my withdrawals and asked me to contact the security team, and I am have and they said they have handed the case to a specialist. It has almost been 12 hours with no reply but I understand because of workload. I am very worried though because I am scared I won’t get my money which I won on Pegula to lose the tennis game on 3.7x which was a miracle win.
My account number is 609899649
3 May 2023
Unprompted review
Account number is 158309537
Account number is 158309537. Your security team is ignoring all my requests and it is impossible to get any response from them. You say that I received the winnings dishonestly, but the bets were made only on the weather, no sporting events where there is a chance of fixed matches were made. Understand my situation, ask your security team to look at my betting history, check it yourself. Why do you unfoundedly call me a liar, if this is not so? Give me back my deposit, I am not asking you to withdraw my winnings.
29 April 2023
Unprompted review
Reply from 1xBit
Hello Ksenia,
In line with our Terms and Conditions, we hold the right to close or suspend accounts when any breaches of rules or attempts to exploit our system are identified. In your particular situation, our team discovered evidence of such behavior, resulting in the closure of your account.
We recognize that this can be disappointing, but our policies exist to ensure a secure and enjoyable experience for all players. We appreciate your understanding.
Sincerely,
1xBit Team
This is scam website
This is scam website
I have lost many money on it and when i win and want to withdrawal my money they close my account and send me this email
Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account).
The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions.
My account number is 233529233
They dont give any explication about that and the support don't reply
This is not truth i only play in live casino games roulette you can check all my account history
4 May 2022
Unprompted review
Reply from 1xBit
Hello Mfmh,
As detailed in our Terms and Conditions that you accepted during registration, we maintain the right to suspend any account without prior warning. The decision to close your account resulted from the discovery that it was exploiting the system to gain an undue advantage, which is against our Terms and Conditions. We have confirmed that you withdrew more than your initial deposit.
We acknowledge that the account closure may be disconcerting, but we want to emphasize our dedication to offering a just and responsible gaming environment for all our customers.
Sincerely,
1xBit Team
My account is blocked
My account is blocked. My money are frozen, THey not want to unclock it and give me my deposit. I never withdraw from my account. I deposited 499 usdt in crypto and i got around 500 usdt in crypto in my account but cannot login because they deny access to it and not even give me back my deposits. YOu can look on my account number 379210585 and check there are money and why not give me back my deposit?
UPDATE: So why I have never received my deposits back? I deposits 499 USDT, and bet. You close my account when I got on my account around 500 usdt, and have never withdraw them. I have never make request for withdraw from my account. I have on my balance around 500 usdt and you need to give me back my deposits! Why you are stealing my money then?
UPDATE 2: This is my first account I have created on 1xbit website and I have deposited 499 usdt and never withdraw from my account. I have in my balance around 500 usdt and you close my account without give me back my deposits! Why you lie? Where are my money I have deposited?
24 April 2023
Unprompted review
Reply from 1xBit
Hello Ollie,
According to what we replied to your second account "Trobi" with an identical review on Trustpilot:
Our security team has found a lot of duplicate accounts of yours. As we mentioned in other your reviews here, your accounts were closed due to malicious use of multiple accounts, including betting on a known outcome, so the refund is provided in case the resulting sum is not negative.
In line with our Terms and Conditions, we hold the right to close or suspend accounts when any breaches of rules or attempts to exploit our system are identified. In your particular situation, our team discovered evidence of such behavior, resulting in the closure of your account.
Sincerely,
1xBit team
1xbit is very good online gambling…
1xbit is very good online gambling application. Recommend site for online gambling!!
23 February 2023
Unprompted review
The live dealers are quite chatty.
The live dealers are quite chatty.. Very happy so far as the gameplay is decent and the graphics too.
4 April 2023
Unprompted review
I made yesterday account on this…
I made yesterday account on this betting website. deposits 3 times in total sum of 99.85 USDT TRC 20, and I bet on many games and tickets. Some tickets I lsot and some won, and I got 55.1 usdt on my account. They just logged me out and when I wrote them why I am not able to login again to my account they said my account is closed without any reason and they not want to give me my 55.1 USDT TRC 20 who left on my account. BTW i have never withdraw any cryptyo from my account, i just deposit so there is no reason why you close my account and not let me withdraw my money who left on my account!?
My account is 591749261
Wait for you to unlock my account and give me to withdraw my money I deposited who left on my account. Not be scammers and steal that my last money from me!!!!!
7 April 2023
Unprompted review
Reply from 1xBit
Hello Ouric Dorog,
As specified in our Terms and Conditions, which you agreed to upon registration, we hold the right to suspend any account without advance notice. The decision to close your account was made after discovering that it was manipulating the system to obtain an unfair advantage, contravening our Terms and Conditions. We have verified that your deposit has been successfully refunded.
We recognize that the closure of your account may be frustrating, but we would like to underscore our commitment to providing a fair and responsible gaming experience for all of our customers.
Sincerely,
1xBit Team
This website closed my acc without any…
This website closed my acc without any reason. I deposit and play few games and they close account with my money inside. this is my acc 462338953
they dont give me to enter to my acc to withdraw
15 March 2023
Unprompted review
Reply from 1xBit
Hello Simkos,
In line with our Terms and Conditions, we hold the right to close or suspend accounts when any breaches of rules or attempts to exploit our system are identified. In your particular situation, our team discovered evidence of such behavior, resulting in the closure of your account.
We recognize that this can be frustrating, but our policies exist to ensure a secure and enjoyable experience for all players. We appreciate your understanding.
Sincerely,
1xBit Team
I have made account on 1xbit1.com and…
I have made account on 1xbit1.com and deposit 4 times in crypto in total 560 usd. I have betting on my account 3 days, my first three deposits I lost my all money, and then deposit 4th time 200 usd and made 565 usd on my account and then they log me out. I have no idea what is going on because when I tried to login it says incorrect username or password. I have contacted live support and they told me I need to write email to security email of 1xbit. Ok I wrote email there and after few hours they sent this to me:
" Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account).
The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions."
I can't understand and why they didnt explane to me what is violated on my account, because I have nothing did wrong to my account and I am first time using this betting platform. I have just money below my deposit 565 usd and my total deposit is 560 usd. And why they want to close my account with my whole money inside, without giving me back my deposit? Any information about this what to do? They doesn't want to speak with me on email anymore. I have money in the account money but they now allow me to login and get back my money. I have all evidence screenshot of account , hash deposits of deposits transactions and profile if need some support to send to them. Anyway my account is 464610259 For any update I will write here again.
give me back my 560 usd back to me, why to take my money, my deposits? Doesn't have reason for it
3 April 2023
Unprompted review
Reply from 1xBit
Hello Plori Mas,
In line with our Terms and Conditions, we hold the right to close or suspend accounts when any breaches of rules or attempts to exploit our system are identified. In your particular situation, our team discovered evidence of such behavior, resulting in the closure of your account.
We recognize that this can be frustrating, but our policies exist to ensure a secure and enjoyable experience for all players. We appreciate your comprehension.
Sincerely,
1xBit Team
My account is blocked
My account is blocked. My money are frozen, THey not want to unclock it and give me my deposit. I never withdraw from my account. I deposited 499 usdt in crypto and i got around 500 usdt in crypto in my account but cannot login because they deny access to it and not even give me back my deposits. YOu can look on my account number 379210585 and check there are money and why not give me back my deposit?
UPDATE: So why I have never received my deposits back? I deposits 499 USDT, and bet. You close my account when I got on my account around 500 usdt, and have never withdraw them. I have never make request for withdraw from my account. I have on my balance around 500 usdt and you need to give me back my deposits! Why you are stealing my money then?
UPDATE 2: This is my first account I have created on 1xbit website and I have deposited 499 usdt and never withdraw from my account. I have in my balance around 500 usdt and you close my account without give me back my deposits! Why you lie? Where are my money I have deposited?
Update3: I have never created another account , this is only one my account on 1xbit and I have never withdraw . I only deposit and lose money. ANd when I tried to withdraw for the first time you block login. Give me my deposits my left balance on my account!
Update4: Big lie, i have never created another accounts. This is my first account i have created because I saw it is full anonymis and i can deposit with crypto. I deposit big money and you steal al from me. This is only one my account I have on 1xbit website. You are wrong. Check agian, it is big money 500 usdt deposited and i have never withdraw from my account!
1 April 2023
Unprompted review
Reply from 1xBit
Hello Trobi,
Our security team has found a lot of duplicate accounts of yours. As we mentioned in other your reviews here, your accounts were closed due to malicious use of multiple accounts, including betting on a known outcome, so the refund is provided in case the resulting sum is not negative.
Sincerely,
1xBit team
banned for betting
Hello. This is my username on this site: 475680287. I bet on this site for a while and won some money. But after a while I was banned from betting. And I sent a message to the security team and they said that the company will no longer cooperate with you without any reason. And I was banned from betting on this site. They did not even tell the reason for this.Let me also say that I took any amount of money from this site, they allowed me to withdraw money, but after that they took the permission to bet from me without any reason, and I wish they would answer me here. Because no matter how many times I message the security team, they don't give me a clear answer
12 October 2022
Unprompted review
I played only one game before 1 hour…
I played only one game before 1 hour ended. They call me that I knew the result and it was not updated. It's a shame what they're doing. I am now taking legal action on this. It is not possible for people to lie like this. I waited for the set to finish for 1 hour. I bet when it was 1:1 and I bet Thiago Monteiro to win that set. And in the end I made a withdrawal, and at that point they made the match a refund and told me that I knew the result. 1 HOUR BEFORE THE COMPETITION ENDS. Shame on them.
This is a sign of disrespect. and this is the biggest casino scam on the internet. They should be banned and no longer exist on the internet.
And I'm sending you the pictures from my account, where they lied to me and made the biggest scam.
my account: 447353027
my betslip: 28178275953
Screenshots, you can see the time of the bet I have bet on it. It is 1 hour before match ended and I watched it live. You should give me my all winnings of money on this bet!
https:// freeimage. host/i/wzdVhx
https:// freeimage. host/i/wzdMIj
https://freeimage. host/i/wzdWLQ
9 July 2022
Unprompted review
Reply from 1xBit
Hello Barut,
Your account was closed due to Terms of Service violation, including but not limited to betting on a known outcome. The refund is provided via the formula: deposits - withdrawals - losses = refund
Your account was temporary restored so you are able to process a withdrawal.
Sincerely,
1xBit team
I created account and deposit 5 times…
I created account and deposit 5 times in total amount of around 400 Usdt Trc 20.
First 4 deposits I lost my money and then deposit 5 th time 200 usdt trc 20 and made 395 usdt trc 20.
And I tried to withdraw my all funds to be able to get on my wallet. Was waiting for withdraw request and it not come to me, tried to refresh the page and I was logged out
I write to security 1xbit email provided from live chat and after some time they said:
"The bookmaker reservs the right to refuse to accept a bet form any individual without a reason. Withcrawal is allowed.
After that email, I was able to login to my account and make withdraw again, and they again logged me from my account, I was so mad and angry and wrote again email what is happening now !?
"good day we want to inform you that company decided to stop collaboration .... and they dont give me withdraw my money inside my account who are mine and I have deposited them.
First time give me access and when tried to get my deposit money they block again.
I am so angry
I cannnot beleive that THey said first I can withdraw my money, and the second one when I logged in and made withdarw they just close account. I dont know what to do now? Is this real what I am looking and they playing jokes with the people money or what? Explain to me please! I am speaking for my account user 411497707
18 April 2022
Unprompted review
Reply from 1xBit
Hello Epho,
Your account was closed due to betting on a known outcome and money laundering policy of 1xBit, both is prohibited by Terms of Service.
Sincerely,
1xBit team
Scam!
Scam!
Account ID 577097619
I was violating the terms they said, didn’t do anything but placing a few bets. Now account closed and all my funds (100$) gone. This website is a bad scam with fake reviews.
16 March 2023
Unprompted review
Reply from 1xBit
Hello Mike,
Your account might have been freezed by our security team due to suspicious activity.
It might happen beacuse of many reasons, including your internet connection. If you didn't break our Terms of Service, your funds should be fully restored after investigation.
Speaking of reviews, TrustPilot removes both negative and positive reviews if they are fake. We ask some of our users to leave any reply here in exchange for bonuses on 1xBit, and thus there are constant flow of the reviews.
# update
Your account was closed due to arbitrage betting, which is against the ToS. Your deposited funds soon will be released, and you'll be albe to process a withdrawal.
Sincerely,
1xBit team
they stolen about 95mbtc from my acc
they stolen about 95mbtc from my acc. I deposited 80 and made one withrawal on 10mbt, on the ACC I HAD AFTER FEW winning bets 105mbts. so the rest is blocked on my acc. please make me possibility to withdraw my money.... please my acc:141976373
edit:
its just your talk to winnnig accounts.
and what now? I have never received any soft restriction. after first withdrawal my acc was closed.
what about my money? I have deposited about 80 mbtc and withdraw 10.... what now? you cheat me on my perdsonal 70 mbts and also winnings????
1 March 2023
Unprompted review
Reply from 1xBit
Hello Dawid,
Your account might have been freezed by our security team due to suspicious activity.
It might happen beacuse of many reasons, including your internet connection. If you didn't break our Terms of Service, your funds should be fully restored after investigation.
# udpate
We received a reply from the seucurity team:
Your accounts were closed due to malicious use of multiple accounts, and before that a few soft restrictions were implemented as a warning.
Sincerely,
1xBit team
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