I’ve worked on a couple loans with 1West, and Austin consistently stands out. He’s not just a broker, he’s someone you can trust. In an industry where trust is rare, Austin’s integrity is unmatched. H... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Extremely benefical and smooth process in receiving funding assistance from 1 West. Very communicative and very prompt responses. So helpful from the start and continued help far after initial funding... See more
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The application for business loan was simple . Just a few questions and they guided me through each step. Prompt customer services responses were also helpful in showing next steps . Easiest applicat... See more
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I’ve been in business 7 months with poor credit and found myself needing working capital. The stress is so intense when you run out of options, but I found this company and trusted Chris who was helpi... See more
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Company details
About 1West
Written by the company
Empowering Small Businesses Through Smarter Financing
At 1West, we empower small business owners with a seamless, technology-driven lending experience. As a premier SMB fintech marketplace, we combine advanced technology, expert sales guidance, and streamlined operations—all within a single, easy-to-use platform.
Our proprietary Automated Business Lending Engine (ABLE) simplifies the entire business funding process, allowing you to apply, compare offers, and secure the capital you need in just a few clicks. No more paperwork. No more back-and-forth with lenders. Just fast, transparent access to the best business loan options—customized for your needs.
With a proven track record of success, 1West has helped small businesses across the U.S. secure over $1 billion in financing. Whether you're expanding operations, upgrading equipment, or managing cash flow, we connect you with the right financial solutions to grow your business.
Join thousands of entrepreneurs who trust 1West to power their success. Apply today and take control of your financial future with a smarter way to fund your business.
Hassle-free Small Business Financing
Written by the company
- Funding on your terms, fast.
- Funding your business through 1West is simple and can be done completely online, or with the assistance of one of our small business funding representatives. 1West doesn't call you unless you ask, and our technology makes the entire funding process easy. Apply today!
Contact info
33 S Wood Ave, 08830, Iselin, United States
- 8888819378
- customerservice@1west.com
- 1west.com
Small Business Financing
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Austin has gone above and beyond for me…
Austin has gone above and beyond for me so many times , exceptional performances, always answers my questions to the best of his ability and is always prompt in all his services .
Thanks again Austin for being you !!
25 March 2026
Unprompted review
Reply from 1West
Thanks so much for the kind words! We’re glad to hear Austin has gone above and beyond and has been prompt and helpful throughout your experience. We’ll be sure to share this with him.
My experience was great because the…the process was simple and easy
My experience was great because the process was short
easy to upload all the required information that was requested. the rep was on standby, waiting to assist me
When needed.
25 March 2026
Unprompted review
Reply from 1West
We’re glad to hear this! It’s great to know the process was quick and easy and that your rep was there to support you whenever needed.
The application process extremely easy…
The application process extremely easy and Heather Powers reply always on time.
24 March 2026
Unprompted review
Reply from 1West
We’re glad the application process was easy and that Heather was responsive and helpful throughout. We appreciate your support!
Reply from 1West
We’re glad we could make the process easy for you.
The absolute best!
This is my second time using 1west and needless to say, they rock; Stephen H, specifically. The application process was easy, the funding was quick and I felt that I made the right decision at the end of the day. I really appreciate the communication throughout my first business loan experience. They always checked in with me, gave me options and made themselves available for my questions along the way. If you are looking for excellent customer service, loans that fit your unique needs and quick funding, I’d highly recommend 1west. (Ask for Stephen H and tell him I sent you)
24 March 2026
Unprompted review
Reply from 1West
Thank you so much for your continued support. We truly appreciate you coming back to 1West! We’re thrilled to hear Stephen provided such a great experience and kept you informed every step of the way. It means a lot to know you felt confident in your decision and we’re grateful for your recommendation!
was told one amount then it was…
was told one amount then it was approved,and then because they made a mistake it wasn't approved.they should take responsibility when the make a mistake and honor the approval they gave.....Gabriela Valarezo....they have since responded and I will now attach pics of email comments from Gabriela showing she knew my start date and had “other options” because I was too new
They won’t let you attach pics imagine that
Will try to find another way to attach
22 March 2026
Unprompted review
Reply from 1West
Upon reviewing your file the application you submitted listed your business start date as 01/24/2023. However, during final review the funder identified the actual start date as 11/24/2025. Once the correct start date was identified the funder determined your business did not meet their time-in-business requirements, which is why they were unable to proceed.
We understand how disappointing this outcome is and would still like the opportunity to connect with you directly to review your situation and see if there may be other options available. Our team will be reaching out to you to discuss further.
Sydney was outstanding
Sydney was outstanding! Amazing work ethic and connects with her clients prior to funding to build a genuine relationship. Outstanding job.
24 March 2026
Reply from 1West
Thank you for your review. We’re glad to hear Sydney made such a great impression. We appreciate your kind words!
Reply from 1West
Hello Anna,
Thank you for your feedback! We're glad to hear you found the application process easy. We appreciate you choosing 1West!
Reply from 1West
Thank you for sharing your experience. We're pleased to hear the application process was simple and efficient.
Just such an amazing experience so far…
Just such an amazing experience so far really helpful for the commutative I suggest this place to anybody
19 March 2026
Unprompted review
Reply from 1West
Hello David,
We appreciate your review and recommendation. We're happy to support you and the community.
Reply from 1West
Hello Phil,
We appreciate your review and are happy to hear Gabriella was helpful.
Reply from 1West
Thank you for your feedback! We're glad everything was timely and efficient.
Austin was a great help
Austin was a great help. He has been professional and knowledgeable with the entire process. His advice has been very valuable and makes you feel comfortable. I highly recommend!!
18 March 2026
Unprompted review
Reply from 1West
Thank you for the wonderful feedback! We're glad Austin provided professional and helpful support throughout.
Thank you for your attention
Thank you for your attention; even though you haven't resolved the approval for me yet, you have been very kind.
18 March 2026
Unprompted review
Reply from 1West
Hello Gabriela,
We appreciate your feedback and understanding. Our team will continue to support you through the process.
Reply from 1West
Hello Magnolia,
Thank you for your feedback! We're glad Brian has made the process easy for you.
My experience with Craig ~
I worked with Craig who was very helpful answering all my questions and giving me a clear understanding of what to expect. I was looking for a Business loan and he was very honest about what the lenders would be looking for and what they might be asking for in terms of payments. Craig was very patient with me. I would recommend Craig to anyone looking for a loan but isn’t sure about how to get one.
17 March 2026
Unprompted review
Reply from 1West
Hello Onica,
Thank you for your thoughtful feedback! We're glad to hear that Craig was helpful, patient, and transparent in guiding you through the process. Providing clear expectations and honest support is very important to us. We truly appreciate your recommendation and thank you for choosing 1West!
This company is right on point and…
This company is right on point and always making sure I was good .
17 March 2026
Unprompted review
Reply from 1West
Hello Diamond,
We appreciate your review and are happy to hear you had a great experience.
Great and easy
17 March 2026
Unprompted review
Reply from 1West
Hello Alex,
Thank you for your feedback! We're glad you had a great and easy experience.
Painless
Painless, Annie was fantastic. They work seamless and efficient to get you funded. Will work them again in the future.
DM
6 March 2026
Reply from 1West
Hello Dennis,
Thank you for the great feedback! We're glad Annie made the process smooth and efficient for you.
Great experience
Great experience, amazing customer service, they were able to address any concern or confusion had with this being my first time applying for a loan! Fast and easy application definitely recommend
13 March 2026
Unprompted review
Reply from 1West
Thank you for your recommendation! We're pleased we could assist you throughout your first loan application.
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