1st Time School of Motoring  Reviews 

151
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the driving instructors for being exceptionally patient, supportive, and helpful during every single lesson. Learners note that clear instructions and a calm, encouraging environment significantly boost their confidence behind the wheel. Many people successfully passed their driving tests on the first attempt thanks to this professional guidance. Some reviewers were not happy with specific instructors, mentioning unprofessional behavior, poor communication, and persistent issues with punctuality. A few people also felt that certain staff members were exceptionally rude and difficult to deal with throughout the learning process.

What people talk about most

User experience

Clients share positive opinions on user experience, noting that instructors create comfortable and engaging... See more

Instructions

Customers consistently note positive experiences with instructions, frequently praising instructors for being... See more

Service

People report positive experiences with service, noting that instructors are exceptionally patient, highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an amazing experience learning how to drive with Abeer. She was encouraging, supportive and extremely kind. I looked forward to all my driving lessons and she really supported me when I was anxiou... See more

Rated 5 out of 5 stars

A Thank You Message To my dear instructor, Abeer, I would like to express my sincere gratitude for your patience, guidance, and unwavering support throughout my driving lessons. Passing t... See more

Rated 5 out of 5 stars

PASSED FIRST TIME THANKS TO ANUP!! He was truly amazing! He was very thorough and provided all the support, help and reassurance needed. Any time I had an issue or concern with my driving he w... See more

Rated 5 out of 5 stars

I had a wonderful driving instructor Bill in automatic. I was able to passed my driving test cuz of Bill great experience and teaching. I have a very friendly and nice examiner Mike in the Eirth tes... See more


Company details

  1. Driving School

Written by the company

We are one of the best known driving schools in South-East London & North-West Kent. Established since 1989, with over twenty five years experience helping over 50,000 people learn how to drive and pass their test. We are not a national school with a call centre, we are a friendly LOCAL school. We cover most SE, DA & BR postcodes. We offer male and female instructors manual and automatic in most areas. We offer great block booking packages, Student & Nurse discounts, Full hour lessons, Solo tuition & door to door service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(151)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

I passed my driving test today and…

I passed my driving test today and couldn’t be happier! Huge thanks to Tony, who was a fantastic instructor from start to finish. From not even knowing how to move a car, he was patient, and always encouraged me to feel confident behind the wheel. I genuinely couldn’t have done it without him!

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Massive thanks to Tony!

I passed my test today, and I couldn't have done it without Tony's guidance and encouragement. He has been patient and supportive, and explains things clearly and corrects my mistakes to ensure that I drive safely. As someone who has never driven before, I have learnt all the necessary skills quickly within the first few lessons, and from there it was routine practice. I have thoroughly enjoyed my time with 1st Time school and Tony, and I would definitely recommend!

22 April 2025
Unprompted review
Rated 5 out of 5 stars

I passed today and that is all due to…

I passed today and that is all due to Tony! He is such a fantastic instructor and helped me so much with conquering my nerves and understand the road. I found learning driving hard but Tony completely shifted it for me. Thank you so much - fully recommend this school and try and get Tony to teach if you can!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

The Best Instructor in the World

What made my experience great. His name starts with an F and ends in an O. Franco is by far the best instructor in the world. If I am lying I am flying. From when I started lessons with him, he made feel comfortable and he’s a got a great heart. He really cares for the pupil and him and I built up a very good relationship. Passing today was really a bittersweet feeling because yes I completed my goal of driving, but it also means that my journey with Franco has come to an end. Again if you need an instructor GO TO FRANCO. I pray that he lives a long life because I want my kids and their kids to have him as an instructor. I’ve had a wonderful time with 1st driving school and I’ll definitely recommend to any and everyone. Once again thank you Franco I wish you nothing but the best with teaching and in life.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Roddy bang bang!

Passed first time with two minors after about 14 lessons. All thanks to Roddy who taught me everything I needed to know and was always willing to let me progress when needed. Lessons were so smooth and he always let me know how I could correct my mistakes for the following lesson. Brilliant experience, would highly recommend!

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Tony: the best instructor!

Huge thank you to Tony for being such a calm, patient, and supportive instructor. His clear explanations and constructive feedback helped me to gain confidence behind the wheel even as someone nervous with no prior driving experience. Tony is a very knowledgeable instructor who prepares you to be a safe and well-equipped driver far beyond test day. I could not have passed my test at Bromley today without his guidance and warm encouragement since the very first lesson. I wholeheartedly recommend Tony to anyone looking for a friendly, professional instructor. Thank you!

1 April 2025
Rated 5 out of 5 stars

Lovely instructor Nawida very nice…

Lovely instructor Nawida very nice patient
Taught me all skills of driving perfectly
Made me build my confidence
Best instructor I recommend her to all for a smooth and swift experience of learning driving
Thank you so much Nawida x

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Best instructor - Saleh Ahmed

Today, I passed my practical driving test!! 😎😎😊
Yes i made it happen this time. 😎
I would like to extend my heartfelt thanks to Instructor Saleh Ahmed. Having always struggled with nerves when it came to driving, Saleh R has greatly helped me improve both my ability and confidence.
He is an incredibly skilled, patient, and amazing driving instructor. I highly recommend him to anyone learning to drive.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Tony was a great instructor

Tony was a great instructor! Made learning to drive enjoyable and helped me pass first time! He was very knowledgeable and was very patient through out the whole process. Would 100% recommend him as an instructor for anyone!! Thank you Tony!!

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience with instructor…

Had a great experience with instructor Mustapha. Taught me all the skills needed and was patient and kind even with some fumbling in the beginning from me. My exam was outside of working hours for him and he still arrived on time for me to use his car with no complaints. Would highly recommend to anyone wanting to learn driving!

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Mustapha Instructor Maestro!

Mustapha is a great guy and an excellent instructor. I took years to start learning for fear of bad experiences and expense — Mustapha immediately put all that to rest. He was always flexible, responsive and kind with his lessons and approach. He gave me confidence where I needed it, and kept things simple when I over-complicated. He taught me what I needed for the test like a pro, and how to be a good driver in the future alongside.

I feel confident and safe driving solo now, thanks to him. I would recommend his lessons to anyone! I passed first time in Bromley in Feb this year.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant instructor

Great instructor, passed first time with only about 10 hours of learning, very detail explanation in terms of what to do. Would highly recommend.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Navida is my driving instructor. She is really nice and explains how to drive really well. She shows up on time and is very patient.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Bought and paid upfront for 10 lessons…

Bought and paid upfront for 10 lessons for my son's 21st Birthday in July 2024. Since then we sat on a waiting list for ages - no problem. He had two lessons booked then asked to take one weeks break whilst he did a whole week induction for his first job since graduating last year. He tried to rebook this was in December 2024 and could not contact the instructor. I called the company and basically told he was away until January 2025. Since then my son has tried to book eventually getting a response on 21st Feb 2025 and has now been standing waiting for over half an hour and instructor has not shown up. Tried to call telephone is on voicemail. I feel like I should have my money back or at least my son should be able to have the 10 lessons reinstated with a proper instructor.

5 March 2025
Unprompted review
1st Time School of Motoring  logo

Reply from 1st Time School of Motoring

I would like to begin by offering my sincere apologies on behalf of the school for the inconvenience caused by your son having to wait for 30 minutes for our instructor. I fully understand how frustrating this must have been.
After speaking with the instructor, He stated that he had mistakenly booked Daniel in for the following Wednesday & tried to get in touch with Daniel to apologise. We expressed this is not good enough and have let him know that Daniel no longer wants to continue lessons with him.
-
Unfortunately the instructor had to leave the country in December due to an unexpected bereavement in his family, which led to the disruption in scheduling. While this situation was unforeseeable, we understand it does not excuse the impact it had on your son’s lesson plan.
The instructor has assured me that he will reach out to you directly to arrange a refund for any outstanding lessons. Once this matter has been resolved, please do not hesitate to get in touch with us again. We would be more than happy to arrange for your son to be placed with a new instructor who has the availability to better meet his needs.

Rated 5 out of 5 stars

Thank you Roddy

I’m so grateful to my instructor, Roddy, for his patience and support throughout my lessons, which made all the difference in helping me pass my test first time. Every lesson was well-structured and tailored to my needs, making me feel confident and prepared.

P.S Roddy loves to joke, and wait till you find out about 'BANG BANG' – you’ll never get bored in his lessons! Thank you, Roddy!

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Best instructor

My instructor was Navida, she was such a good and patient teacher, explained everything in a lot of detail as I was a first driver and she is also a lovely person!

11 February 2025
Unprompted review

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