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Company details

  1. Educational Institution

Written by the company

1st Staff is an alternative learning provider that offers early education intervention work for pupils at risk of permanent exclusion or for those who are refusing or unable to attend a school setting. We provide therapeutical intervention to improve emotional wellbeing. Our team is constituted by experienced Teachers, Tutors, Mentors and Therapists that are passionate about helping children and young people succeed. We work with other professionals by contributing to EHCP's and other individual diagnoses that a pupil may need. As an approved provider for London Boroughs and County Councils, we are experienced in working with local authorities, schools and families.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
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1-star

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Rated 4 out of 5 stars

Great Members of Staff

!st Staff members are really good at finding clients for us to get started with work. They are intentional about taking our needs into account and considering them when it comes to the students that we work with. I love the flexibility and knowing that I am being heard.

1 November 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

We are glad to hear you always feel heard and the flexibility works well for you! Thanks for your review as well.

Rated 5 out of 5 stars

An Enjoyable Working Environment

I love working at 1st Staff! My area lead, Chris Dillard, is extremely encouraging and supportive. And when I do things well, I am appreciated. Other experts are always ready and willing to help out as and when the need arises. Admin staff and finance are also wizards at their jobs. Now that I have been working here for almost 2 years, I know the drill pretty well and when I do mess up, I am never judged, but reassured. So I feel motivated to do my very best to live up to the expectations.

7 January 2024
Unprompted review
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Reply from 1st Staff

Thank you for your review Marguerite! We love having you onboard!

Rated 5 out of 5 stars

Great Place To Work!

I have worked for a few AP providers in the past and I have to say that 1st Staff are the best by far!
The management staff are always on hand to help and are proactive and organised when it comes to dealing with issues that arise.
The recording and reporting platform is easy to use it doesn't take unnecessary time to complete, and as a tutor, I am given the appropriate autonomy to deliver lessons and material to get the best from the students.
I would like to thank Yaron, Georgia and my area lead Nicola for making me feel welcome and supported and always being on hand to help when needed!

8 December 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

Thank you for your kind and honest feedback about your time with us and our office staff! We wish to continue to work together for time to come!

Rated 4 out of 5 stars

The company works hard to ensure that…

The company works hard to ensure that the support given to both children/young people and staff, is the very best.
Always somebody to talk to and help, whenever needed. No issue is left unresolved.

30 November 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

Thank you for your honest feedback!
Everyone at 1st Staff thanks and appreciates your hard work.

Rated 5 out of 5 stars

Very organised and professionally run

Very organised and professionally run. I think 1st staff put the pupils needs first and try their best to help in every way. There is a great amount of support for the pupils but also for the staff. They provide great resources and training.

29 November 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

Hello Jennifer,
Thank you for your honest feedback!
Everyone at 1st Staff thanks and appreciates your hard work.

Rated 5 out of 5 stars

Agency Work

1st staff are the first agency I have worked with and I am pleased to say that they’ve made this a pleasant experience. All staff members, including head office staff, managers and the team leads provide an excellent service as they are friendly, supportive and very accommodating. This agency is perfect for those who are looking for flexible work, especially those who need flexibility around school hours like myself, as the manager works with you to find a suitable student. I’m fortunate to be given the opportunity to work under two leads who are very supportive and kind enough to share their knowledge and wisdom enabling me to become the best tutor I can be.

29 November 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

Thank you for your kind and honest words!
We take pride in our services being accommodating, friendly and supportive.
We love having you on board!

Rated 5 out of 5 stars

Great place to work

I have been with 1st staff for 1.5 years now. I must say my time here so far has been great. The staff here, and my team leads are always very supportive. They have not just supported me professionally but have always been mindful when I have had family commitments or concerns. I have had several trainings here, and that has motivated me to do further trainings independently, to make myself more resourceful.

29 September 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

Thank you for being with us nearly 2 years Mariam!
We appreciate your hard work.

Rated 5 out of 5 stars

First Staff provide a professional…

First Staff provide a professional service to its clients and is a well organized company. I enjoy working for them as they are friendly and supportive to work for and provide good resources and training.

I feel that I belong to a team who all play their part to the highest standards by providing a pleasant work environment that is always approachable. I am happy to work with them.

29 November 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

We are glad to hear you feel you are part of our team!
Thank you for your kind words Fiona!

Rated 5 out of 5 stars

Wonderful to work with

Have really enjoyed working with 1st Staff. My account manager Zak has been wonderful and easy to deal with, communication is second to none. My area lead, Ray, has been wonderful in helping me settle and training. Keep up the good work!

29 November 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

Thank you for sharing your experience Shane, I have passed your feedback onto Zak & Ray. We appreciate having you as part of our team!

Rated 5 out of 5 stars

Top Quality Teams.

The teams at 1st Staff are always supportive of individual needs. Area Leads are knowledgeable and thorough. The finance team are quick to deal with any issue and the admin Staff keep everyone's training up to date. Guidelines and policies are easy to understand and are strictly adhered to. Any support needed is always supportive and thorough. An absolutely great team all round.

29 November 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

Thank you for your honest Mr. Rees!
We look forward to continuing to grow as a team and working together for years to come!

Rated 5 out of 5 stars

Review 1St Staff

Good systems set up to record attendances and student progress. Ready made resources to fill gaps in learning. Friendly, supportive staff. Feel part of the team.

29 November 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

Thank you Bernice!
We appreciate having you on board as part of the team, thank you for your hard work!

Rated 5 out of 5 stars

Supportive staff

Staff are friendly and approachable. My manager is always on hand for advice or help. Great rates of pay and available work. They work hard to match you with suitable students.

29 November 2023
Unprompted review
1st Staff logo

Reply from 1st Staff

Thank you for your kind words and praise.
We appreciate all the hard work you do!

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