1StopBedrooms Reviews 16,048

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often describing them as gorgeous, high-quality, and exactly as they appeared online. Many people praise the delivery service, noting its efficiency, professionalism, and the care taken with assembly. The staff and customer service are consistently highlighted for being helpful, knowledgeable, and responsive, making the ordering process smooth and pleasant. However, some customers experienced issues with delivery, including delays and problems with the white glove service not being fully executed. A few other people also felt that customer service was unhelpful when problems arose, and some reported receiving incomplete orders or furniture that broke down quickly.

What people talk about most

Product

Customers generally express satisfaction with the products, often highlighting their aesthetic appeal,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the professionalism and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Order

Reviewers mention positive feedback about the ordering process, often describing it as easy, smooth, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Price was substantially cheaper than a local furniture store. My billing address and shipping address are different. Customer service was kind enough to call me to verify all the information was corr... See more

Rated 5 out of 5 stars

Vera’s customer service skills made our experience great. We had some issues with delivery and she ironed them out smoothly for us. Our furniture is gorgeous. Like really pretty.

Rated 5 out of 5 stars

Was a little nervous ordering an entire living room set online! But this company goes above and beyond. Great customer service and white give delivery! Delivery crew was fantastic!! Would recommend... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the price and quality of our leather sectional from 1Stopbedrooms. It took 10 weeks to be delivered which was a bit much but well worth the wait in the end. Their customer service de... See more

Company replied


Company details

  1. Furniture Store

About 1StopBedrooms

Written by the company

When it comes to home furniture shopping, the hardest part is sometimes knowing where to begin. That’s why seasoned homeowners trust 1StopBedrooms for leading quality and ultra-low prices. You can enjoy additional savings when you purchase entire sets for the bedroomdining room, and living room. From there, just sit back and relax while a time-tested white glove delivery team carries out the furniture installation for you. It’s a 360° process that bridges the gap between your design aspirations and your finished spaces. Along the way, a dedicated support team can help you make the right choice while addressing any questions or concerns.  

 

In the market for a classic sofa that looks as comfortable as it feels? What about a sleek new style for your bedroom that you’ll look forward to night after night? Or how about an inviting addition to your living room that doubles for entertainment and relaxation? No matter what you’re hoping to find, 1StopBedrooms has it all. Just read one of the countless testimonials, bringing light to their selection, quality, and service. Ultimately, 1StopBedrooms features the brands you know at prices you’ll love. Take a look at their ever-expanding collection and see why shoppers choose 1StopBedrooms for life.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
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Rated 5 out of 5 stars

Great service

Great service

17 March 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Jared, thank you for taking the time to leave your review.

We’re pleased to hear you had a great experience. Providing reliable and consistent service is something we focus on every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Best regards,
Customer Experience Team

Rated 5 out of 5 stars

Quick and easy experience

Quick and easy experience. No long wait and the representative was awesome.

13 March 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Cornelius, thank you for taking the time to leave your review.

We’re pleased to hear your experience went smoothly and reflected the level of service we aim to provide. Creating a straightforward and reliable process for every customer is something we consistently focus on.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

My daughter in-law bought this couch…

My daughter in-law bought this couch and I love it so I bought it. She said how great the delivery was.

13 March 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Clarissa, thank you for taking the time to leave your review.

We’re delighted to hear your experience met expectations and that everything came together smoothly. Providing a reliable and consistent experience from start to finish is something we focus on every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Exceptional

Once again, 1Stop has exceeded my expectations! Not only quality brands, but prices well below retail. Exceptional communication throughout. Highly recommend.

11 March 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Laura, thank you for taking the time to leave your review.

We’re glad to hear your experience was such a positive one. Providing dependable service and maintaining a high standard across every order is something the team works hard to deliver consistently.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Joe was great

10 March 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Alan, thank you for taking the time to leave your review.

We’re pleased to hear that your experience was a positive one. Providing a helpful, dependable experience for every customer is something our team works hard to maintain.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Dining room table and eight chairs

I had a question about an online order, my questions were answered promptly and thoroughly.

6 March 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Christine, thank you for taking the time to leave your review.

We’re pleased to know your experience reflected the level of service we aim to provide. Creating a smooth and reliable experience for customers is something we work hard to maintain every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Favorable review of recent purchase

The website was very easy to navigate and I could search multiple options prior to making my final decision. Also, the customer service representative was very helpful when clearing my order to be shipped to a different address from my billing address.

3 March 2026
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Reply from 1StopBedrooms

Hi Keith, thank you for taking the time to share your review.

We’re glad to know your recent experience met expectations. Our team works hard to keep the entire process smooth and dependable, and it’s always encouraging to hear when that effort is reflected in a customer’s experience.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Quick, Efficient Service

Quick, efficient and friendly service! I’m a return customer and will return again should need arise. Thank you!!

3 March 2026
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Reply from 1StopBedrooms

Hi Janet, thank you for taking the time to leave your review.

It’s great to know your experience met expectations and that you chose to come back again. Our team works hard to keep every interaction smooth, reliable, and consistent for our customers.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Great customer service

Great customer service! Very courteous personal, outstanding communications!

3 March 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Customer, thank you for taking the time to leave your review.

We’re very pleased to know your experience was a positive one. Our team works hard to provide attentive and dependable support throughout the process, and it’s encouraging to see that reflected in your experience.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Simon went above and beyond …

Simon went above and beyond to create an understanding environment and helped me process the order flawlessly.

2 March 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Customer, thank you for taking the time to leave your review.

It’s great to hear that your experience was such a positive one. Our team works hard to make the ordering process smooth and supportive from start to finish, and feedback like yours reinforces the standards we aim to deliver every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 1 out of 5 stars

Absolutely horrible experience!

Absolutely horrible experience. Spoke to several people and was promised a delivery date. Then got several emails saying it was pushed back a month. When I went to cancel I had to speak to nine agents. 9! All of them were unprofessional and rude. This should not have been so difficult and I will never shop with them again

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

I’m a repeat customer!! Every purchase has been a smooth process and quick to boot!! Will definitely keep buying my furniture with 1StopBedrooms!!

26 February 2026
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Reply from 1StopBedrooms

Hi Tracie, thank you for taking the time to leave your review.

It’s wonderful to know your experiences have continued to meet expectations. Creating a smooth and reliable experience for every purchase is something the team works hard to maintain, and it means a lot when customers choose to come back again.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Easy t o pick an item

Easy t o pick an item. Very helpful customer service.

25 February 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Charles, thank you for taking the time to leave a review.

We’re pleased to know your experience met expectations. Our team works hard to provide a smooth and reliable experience for every customer, and feedback like yours helps reinforce the standards we aim to maintain.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 1 out of 5 stars

If I could give this company zero…

If I could give this company zero stars, I would the customer service is absolutely terrible. The service after the sale when you purchase the extended warranty protection plan is terrible and a complete rip off as it covers nothing. Management does not call you back. The furniture does not last our furniture is not even two years old and his junk. Do not order from this company.
UPDATE: I HAVE SPOKE TO SEVERAL MANAGMENT SUPPOSEDLY...SUSAN, JACK & EDMOND...ALL WERE NO HELP

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Toni was extremely patient and kind

Toni was extremely patient and kind. I asked for a price match with a competitor. He went to bat for me with the manager. I will always call one stop bedrooms before any furniture purchase.
Their delivery is top notch also
On a past order I dealt with customer services and they contacted the manufacturer immediately and the situation was resolved. She called back a week later to check up on everything!

23 February 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Gracie, thank you for taking the time to leave your review.

It’s wonderful to hear that your experiences have consistently been positive. Our team works hard to provide attentive service, clear communication, and reliable delivery from start to finish, and feedback like yours means a great deal.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

I’m so happy I found 1stopbedtooms…

I’m so happy I found 1stopbedtooms there price was so much better then citi furniture and customer service was great

23 February 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Brenda, thank you for taking the time to leave your review.

We’re so pleased to hear that your experience was a positive one. Our team works hard to provide dependable service and a smooth shopping experience for every customer.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Coby

Coby - was outstanding I would recommend him all day. Great customer service
Thank you

23 February 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi James, thank you for taking the time to leave your review.

It’s great to know that your experience stood out and that a member of the team made such a positive impression. Providing attentive and reliable service is something we focus on every day, and feedback like yours means a lot to the team.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Best Choice is 1Stop Bedrooms

I originally found a bedroom set from Ornate furniture but decided to call 1stop customer service to inquire about the same set & after speaking with Kobi who was super helpful & educated me to be more informed, I was able to advance the sale with 1stop. Looking forward to the white glove delivery service!

19 February 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Customer, thank you for taking the time to leave your review.

We’re glad to hear your experience was a positive one and that the support you received helped make the process smooth and informative. Providing helpful guidance and a dependable experience from start to finish is something the team works hard to deliver.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

I have ordered a bedroom set from this…

I have ordered a bedroom set from this company and am very happy with it and its durability.
Today, I worked with a very helpful and friendly sales representative. He was patient with me and supportive as I contemplated options for payment.

17 February 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Dana, thank you for taking the time to leave a review.

It’s great to know your experience reflected the level of care and attention we aim to provide. Our team works hard to ensure each interaction is helpful, thoughtful, and consistent from start to finish.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Excellent !

17 February 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi James, thank you for taking the time to leave a review.

We're pleased to know your experience met expectations. Providing a smooth and dependable experience is something the team works hard to deliver consistently.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

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