1st Glass & Locks Reviews 6

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Locksmith
  2. Glazier

Written by the company

1st Glass and Locks is a Family Isle of Wight based business with over 20 years glass and lock experience. From gaining entry to your property to repairing your broken windows and doors, we can cover all your Locksmith Glazing and upvc needs


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb quick efficient service

We called 1st Glass and Locks as our window lock broke. He came out the next day on time and replaced the broken mechanism and adjusted it all.
Super speedy service and could not recommend highly enough. 5 stars are not enough.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

What a helpful guy.

What a helpful guy.
Turned out late afternoon, sorted out my issue with a lock efficiently. Fair price. Can't fault the service. Grateful thanks.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Superb

Superb. Mark arrived promptly and I was expecting him to assess the work required - instead he gave me a good price and within half an hour, he had changed five locks. Very good local man who can replace locks and damaged or expired window units. I was very impressed being a new IOW resident.

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Professional Service

My window bracket was bent and broken and I couldn’t shut my window.

The call out service was amazing! Their worker managed to replace both brackets safely and quickly on a Saturday morning.

Price was very reasonable.

Adhered to Covid-19 rules and regs also which boosts their professional profile

Also identified why the bracket got to that condition and recommended a tightening method so the window doesn’t slam open causing future damage.

12 June 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look