Absolutely not worth it. Most expensive and worst accountants I have ever worked with. Overcharging and negligent. Go with them if you want to get ripped off and still fined by the Estonian tax au... See more
Company replied
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See what reviewers are saying
We have some very simple requirements but 1office has enabled us to operate from a country where we have no physical presence. They provide very useful service and have supported me well when required... See more
I've been with 1Office for 8 years now. While they're a bit pricier than others, they're totally worth it. I've always felt my company was in good hands, no matter what I needed. Their accounting s... See more
Company replied
We've been working with Kerttu Kaar and her team for the last 3 years and it's been a great experience. Kerttu is quick to reply, easy to understand, and always delivers on-time anything we request.... See more
Company details
About 1Office Group
Written by the company
1Office has 14 years of experience to help on founding, setting up and managing your company fully online: we help you get a virtual office and contact person, advise on banking solutions and get you an accounting solution based on your company needs. Our team also has tax & legal experts to consult on these fields.
We aim to be a good and long-lasting partner in your business. Whether you are founding a company as a freelancer, building the startup, getting into physical goods and e-commerce, or having more complex business models with multiple shareholders, we have a solution for you.
All options come with a convenient business management system, app and our full support.
1Office also has offices in Sweden, Finland, the UK, Latvia, and Lithuania. It means we can also help your company expand and consult on taxes and legal matters outside Estonia. In addition, 1Office recently opened services in Ireland.
We aim to be a good and long-lasting partner in your business. Whether you are founding a company as a freelancer, building the startup, getting into physical goods and e-commerce, or having more complex business models with multiple shareholders, we have a solution for you.
All options come with a convenient business management system, app and our full support.
1Office also has offices in Sweden, Finland, the UK, Latvia, and Lithuania. It means we can also help your company expand and consult on taxes and legal matters outside Estonia. In addition, 1Office recently opened services in Ireland.
Contact info
Narva mnt 5, 10117, Tallinn, Estonia
- +372 631 1118
- support@1office.co
- 1office.co
3.9
Great
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am just satisfied and thank you again
17 January 2022
One of the most professional companies…
One of the most professional companies for all your accounting.
17 January 2022
Very good service from Mrs Jagornova
17 January 2022
Great Service & Get The Job Done
1Office has made my business life so much easier. Everything is smooth and if I have an issue it gets sorted out immediately. Couldnt be happier with their service in all departments. From Sales, Accounting and legal services. Top class.
17 January 2022
Reply from 1Office Group
Thank you Ragnar for the review. We will always try to keep up the high level standards our valued customers are used to.
Thanks to 1Office's services and…
Thanks to 1Office's services and advises,I as an "e-resident" can operate my company in Estonia.
1 Office teaches me what means doing business in Estonia,taxation system there,etc.
10 January 2022
Reply from 1Office Group
Thank you Yoichi. An honest review is worth a lot to use. If You have any good suggestions how we can earn a 5* review, You may contact our support team at support@1office.co.
Simple Process to Incorporate
1Office greatly simplified the process of creating an e-company within the Estonia government system - I would still be hesitating to do so if I hadn’t come across their services.
I totally recommend! 🤩
10 January 2022
Reply from 1Office Group
Ian, thank you for your kind words. We value as our customer, so do not forget to take full advantage of our support team at support@1office.co. When ever you have a question about your business, contact us.
My experience over the last years has…
My experience over the last years has always been fast and efficient service so thank you very much and please keep up the good work.
10 January 2022
Reply from 1Office Group
In business information is the key and how fast you can get the information can determine a lot. To make business simple for You, we must give our expertise to you as quickly as possible. 1Office is glad to help You always.
1Office team makes everything easier…
1Office team makes everything easier without using jargon to confuse me.They are always there when i need them and resolve every enquiry i have.However,the most important factor is that i know i can trust them because they are sincere and straightforward always showing concern regarding my company's viability.
10 January 2022
Reply from 1Office Group
Happy to hear you are satisfied with 1Office services. Any comments are always welcomed so we could even better meet Your needs.
Excellent work from theese guys.
Excellent work from these guys.
They guided me very professional trough whole proces and we did all very quick.
Only recomendations for them
6 September 2021
Unprompted review
Reply from 1Office Group
Hi Peter, thank you for the recommendation.
We thrive at being helpful and prefoessional, the core value in 1Office is professionalism and each one of you can be expected to get the same treatment from our team.
Thank you again, such comments help us a lot.
1Office Team
I have business with them over two…
I have business with them over two weeks. Their understanding and professional experience services are ecepctional. They let you feel more comfortable and you can can focus on your business more.
31 August 2021
Unprompted review
This team ❤️
This team ❤️
1Office has made what seemed a headache a total pleasure. Thank you, Tonis for being so patient when being asked about regulations and administration services, and thanks Grete for helping so much with accounting for my eCommerce business.
I've been an e-Resident for two years and worked with 1Office this time, there is no single regret about my decision. They are clear with their services, they like to help, but most important, they are willing to understand what their customer's needs are, in order to develop new services that help us even more.
Having this team onboard has been the best decision for my company.
20 July 2021
Unprompted review
Reply from 1Office Group
Hi Nico,
Thanks for the kind words. It would not be fair of us if we would not also thank you. Nico helped us to take e-commerce accounting to the next level, so if any of the readers here are interested in streamlined annual reporting or monthly accounting, it is thanks to Nico.
1Office Team
Amazing mailing service & company assistance
Amazing mailing service & company assistance! All questions can be resolved in chat, and using Russian language.
28 April 2021
Unprompted review
Reply from 1Office Group
Thanks for the feedback. 1Office can service customers in addition to Russian, in English, Finnish, Swedish and Estonian. We also have a new team member who speaks Chinese.
1Office Team
1Office, very good service and support
I am Portuguese and I work in several European countries, namely Hungary, Slovakia, Poland and Ukraine. 1Oficce in these three years of support, has always been correct and developed a fantastic support to my company located at Estónia. Thank you very much 1Office. Good work!
Carlos Rosario
28 April 2021
Unprompted review
As a sole practitioner lawyer
As a sole practitioner lawyer, I would say that 1office provides western standards of legal services with an emphasis on expediency, high quality, and effectiveness.
28 April 2021
Unprompted review
good and reliable information
good and reliable information. Follow everything up correctly
28 April 2021
Unprompted review
Reply from 1Office Group
Thank you so much for leaving the comment, it helps us enourmosly.
Our team is experienced at all back office services and customer support/sales is always incentiviced to follow up and make sure that your company is up to date!
Great customer service and fast…
Great customer service and fast responsiveness!
27 April 2021
Unprompted review
quite a disappointment
quite a disappointment, responses were fast but the guys do not understand the dropshipping process and the relevant needs of a digital company at all.
22 January 2021
Reply from 1Office Group
Thank you for the opinion! To assess the situation, it would be super helpful to understand, where do you feel the lack of the understanding and expertise was. We do have well-established specialists of e-commerce working in our support team and therefore would appreciate if you could let us know in more detail what went wrong and what could be done to solve such situations in the future.
Please contact your representative in 1Office again, so we could have a better understanding of this case and solve it for you!
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