123 Pools Reviews 

Great customer support I do recommend buying

I have just been in contact with their customer service and they answered straight away on a Bank Holiday! What brilliant customer service. And their prices are the cheapest too
Would definitely recommend

Top notch service, completely faultless. So helpful when I didnt have the right adapters for my heatpump they sent them out priority post within the hour.

have an issue with pool heat pump. contacted 123
who were brilliant in responsemnow waiting for technician / engineer to turn up

I have purchased a few items from 123 Pools now and on every occasion they have gone above and beyond when something has not gone to plan. On this occasion I hand purchased a Sand filter pump, a part failed on the item just short of 12 months after purchase. 123 pools did not stop working to put this right for me. Cannot recommend more, especially for higher cost purchases as you know they will ensure the item is right for you and any defects in the item are put right.

Great advice to enable me to buy the most suitable heat pump for my pool.

I was delighted to find that free delivery applied to Northern Ireland . Thank you for your fast and efficient service.

Ordered a Florida S7 heat pump for our pool. Price was excellent and delivery was great.

Great service, I’ve have dealt with 123 pools from the start of my journey with my pool, which is over 2 years now, I ordered my heater from them and they kept me posted on my delivering date and was always on hand to solve any problems I had (I was a newbie) and after even after my heat pump failed after 2 years which was no fault of there’s they started my warranty application and it is know in the hands of a contractor to visit and fix my unit. No stress and so easy to deal with 👍🏻

Company done as says and delivered on time I'm happy with purchase thanks.....

Outstanding customer service. I messaged them via WhatsApp regarding purchasing the correct connectors for my pool heater.

Despite me being totally clueless about what I needed, they figured out exactly what was required from the pictures I sent and put it all into a basket for me to purchase.

Heater is now up and running again and the kids are happy 🙌

Thanks again for your help!

Great company. Brilliant price and amazing customer service

Ordered twice of them now and can't fault them .speedy service and easy to order

From the initial contact to delivery 123 Pools has been a pleasure to deal with. They answered enquiries promptly and kept me informed about my order throughout. The product has been delivered within the time frame they suggested and the article is exactly as ordered.

Great service , friendly and helpful

I contacted this company with regards to getting some info to do with a pool heater. Never having had a heater before, I am some what a novice! They were brilliant with advice regarding what size heater etc and put everything together that I would need and emailed me all the details with costs, which was very helpful to me andade it so much easier for when I placed an order.

Good customer service and an easy purchase

Very helpful advice and super quick delivery. Excellent !

My lilos arrived, well packaged.

I won't be using them until the end of February, but I'm sure they will be perfect.

Always very helpful with quick delivery .