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123BigBags Reviews 

6,266
•
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 1 out of 5 stars

Ordered 2 rubble chute bags, bags didn't last 1 hour before splitting, nothing particularly sharp going down the chute or anyoverloading. For £100 waste of time and money. Fast delivery is the... See more

Company replied

Rated 5 out of 5 stars

Wow! I have to say, EasyChute, what a solution! Great product! I used from 1st and 2nd floor. It made things very efficient, especially as there was only 2 people on site. Yes there are other products... See more

Company replied

Rated 5 out of 5 stars

Love these bags, we were purchasing on amazon through 123BigBags but unable to get them so we went direct, quick delivery and good price for the bags as the quality is superb. Our warehouse staff muc... See more

Rated 5 out of 5 stars

Excellent product, easy to use and assemble, great for difficult places to access. Used to get rid of rubble, heavy and large mason stones bricks. The product is robust and will last for future projec... See more

Company details

  1. Waste Management Service
  2. also in
  3. Construction and Maintenance Office
  4. Landscaping Supply Store
  5. Packaging Supply Store

Written by the company

123BigBags has been the trusted specialist in big bags and waste bags since 2015. As one of the first dedicated webshops in this market, we have built a strong reputation for reliability, speed, and quality. At 123BigBags, you can easily order big bags, asbestos bags, container liners, Easy Chutes, rubble bags, mineral wool bags, firewood bags, jute bags, and fully personalized big bags — all in one place. We help businesses and professionals dispose of waste quickly and recycle responsibly. Our customers include waste processors, contractors, roofers, and landscapers who rely on efficient solutions for construction and demolition waste. Whether you need single bags or full pallets of 300+ units, 123BigBags delivers exactly what you need. With distribution centers in the Netherlands and the United Kingdom, we guarantee fast and dependable shipping. Order before 3:00 PM and your order ships the same business day. With more than 6,000 positive reviews, 123BigBags is one of the most trusted suppliers online. And we stand behind our promise: if your bags don’t arrive on time, simply refuse the shipment and receive a 100% refund. Plus, with our 60-day return guarantee, 123BigBags is the most flexible bag specialist in Europe. Choose 123BigBags — Making it easy to create a cleaner world


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(6,266)

410 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They haven’t arrived

They haven’t arrived. I’ve called and was told I’d be sent info. Nothing received! Useless! Job I wanted the bags for has been done. Cheers!

8 July 2025
123BigBags logo

Reply from 123BigBags

Hi Ian,
Thank you for taking the time to review us. We understand your frustration, I see my collegue has informed you of the status of your parcel via email. We will reach out to give you more updates.
123Bigbag Team

Rated 4 out of 5 stars

Not my first time using 123Bigbags…

Not my first time using 123Bigbags products but definitely my first buying them myself.

The products arrived in a timely manner, were reasonably priced and are exactly as described.

What more can I say, they're bulk bags..!!

5 June 2025
Rated 4 out of 5 stars

Great experience

What made my experience great is that, you are ready to listen to your customers and rectify problems immediately.

10 June 2025
123BigBags logo

Reply from 123BigBags

Hi,
Thank you very much for your nice feedback to our team, we will forward it to them.
Kind regards,
123Bigbags Team

Rated 1 out of 5 stars

Didn't last 1 hour

Ordered 2 rubble chute bags, bags didn't last 1 hour before splitting, nothing particularly sharp going down the chute or anyoverloading. For £100 waste of time and money.

Fast delivery is the only good point.

Edit dropped to 1 star, after the companies reply, 7 days later no one has contacted me or reached out.
Seems like terrible product and terrible customer service.

9 June 2025
Unprompted review
123BigBags logo

Reply from 123BigBags

Good morning,

Thank you for your feedback. We’re very sorry to hear that the products delivered did not meet your expectations — especially as the bags have torn so quickly.

We would like to get in touch with you to resolve this issue. Our support team will reach out to you as soon as possible to see if we can offer a suitable solution.

Once again, our sincere apologies for the inconvenience.

Kind regards,
123BigBags

Rated 1 out of 5 stars

Not good

Very automed service. Poor communication. Be careful

9 June 2025
Unprompted review
123BigBags logo

Reply from 123BigBags

Good morning,

Thank you for your message and your feedback. Something clearly went wrong with your order, and we truly regret the inconvenience.

In the meantime, your order has been refunded, and the amount should already have been credited back to your account.

Once again, our sincere apologies for the trouble caused.

Kind regards,
123BigBags

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