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118businessdirectory Reviews 

791
•
TrustScore 4.5 out of 5

4.3

Business Administration Service
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Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and efficient service, noting that everything is handled smoothly during interactions. People also highlight the exceptional customer support and the platform which is extremely easy to navigate and access. Some reviewers were not happy with unexpected billing issues related to verification payments charged to their cards. Consumers noted that a small initial fee intended for account confirmation turned into automatic subscription charges without clear, upfront agreement. Several users mentioned having to contact their banks to block these recurring payments and resolve the unexpected charges.

What people talk about most

Payment

Users describe negative interactions with payment, expressing widespread frustration over unexpected charges.... See more

User experience

Consumers find user experience to be positive, highlighting an amazing and fantastic journey from start to... See more

Service

Customers had positive experiences with service, consistently praising the brilliant and fast support... See more

Staff

Reviewers mention positive feedback about staff, highlighting friendly and helpful service. Consumers... See more

Customer service

Clients share positive opinions on customer service, highlighting brilliant assistance, great communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Class impeccable flattering enjoyment stupendous and most of all it made me feel complete

Rated 4 out of 5 stars

Food was very tasty but normally as from this takeaway I never had a bad meal from here

Rated 5 out of 5 stars

Efes Kebab House, Bournemouth. Absolutely amazing food, brilliant prices and the delivery service is super fast. The food is always delicious and they never make a mistake or miss anything from the or... See more

Rated 5 out of 5 stars

Excellent Cantonese cuisine,this Chinese take away is the best in harrow,always open until late and food is very tasty,caters for everyone. Ho’s cottage is my number 1 go to in harrow

Company details

  1. Business Administration Service

Written by the company

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

791 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(791)

218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

DONT PUT YOUR CARD DETAILS IN!!

DONT PUT YOUR CARD DETAILS IN!!
said it was only going to cost £1 and keeps trying to bill me every month different amounts. Had to get a new card!

3 July 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Martin

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 1 out of 5 stars

Charged my personal card twice in one…

Charged my personal card twice in one month after I cancelled free trial and no consent. Sent email no reply. I need my money refunded ASAP

23 June 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Gillian

Thank you for sharing your concerns.

We did reply and explained the reason for the charge as well as issued a refund. .

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience! The food arrived hot, fresh, and earlier than expected. Everything was cooked perfectly and packed with flavour. The portions were generous, and the presentation was excellent. Delivery was smooth, and the driver was polite and friendly. It’s clear that care and attention go into every order. I’ve tried many takeaways in the area, and this is definitely one of the best. Highly recommended, and I’ll definitely be ordering again soon. Thank you for a great meal!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

First Chinese Greenland’s Road Sale Cheshire

If you live in Sale M33 there are several Chinese restaurants and takeaways First Chinese Gleeblands Rd excellent choice of menu both English and Chinese by far the best salt & pepper ribs in fact all S&P dishes 10/10 every dish made fresh plenty of it and prices competitive with the rest cheaper than most good service and quality of food second to none 👍

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Misleading "free trial" – charged my personal card without clear consent

I signed up for a business listing, under the distinct impression that providing my card details was solely for identity verification. There was no transparent warning that this would automatically convert into a paid monthly subscription.

Today, I discovered they have debited £12.00 from my personal (not company) credit card. Using a free trial verification to automatically slip people into a paid subscription without explicit confirmation is a highly misleading practice.

I have contacted customer service to demand an immediate cancellation and a full refund. I strongly advise others to monitor their accounts closely when dealing with this company.

4 June 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Ben

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

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