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10X Health System Reviews 

1,867
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,721 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff members, including health coaches and advisors, for their helpfulness, deep knowledge, and positive attitude, which makes interactions pleasant and effective. People also appreciate the quality of the products, particularly the supplements and methylation tests, noting they have made a significant difference in their health and understanding of their bodies. However, some customers also noted that the products did not always produce the expected results, with some feeling no difference or even experiencing adverse effects. Additionally, some people were dissatisfied with initial customer service interactions, citing issues like unhelpful responses or lack of follow-up, though managers often intervened to resolve problems. There were also mentions of order fulfillment challenges, including delayed shipments, missing items, or difficulties managing auto-orders and cancellations.

What people talk about most

Product

Customers had ambiguous experiences with product, with some reviewers praising the quality and effectiveness... See more

Staff

Consumers generally report positive experiences with the staff, highlighting their helpfulness,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the responsiveness and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some finding the ordering process fast and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the effectiveness of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

10x staff reached out immediately with apology and corrected problem shortly after learning of our situation detailed below: Auto Order was shipped a month later than should have been and we ran out.... See more

Company replied

Rated 4 out of 5 stars

I stopped taking them because I honestly just dont like paying the shipping cost on top of the price of the product. Reality check, I can actually feel the difference so I'm back for good. I'd apprec... See more

Company replied

Rated 4 out of 5 stars

After my one star post due to poor customer service, 10x reached out to correct the issue. The question was raised as to why my issue wasn't escalated to the right group at the time. 10x said it was... See more

Company replied

Rated 4 out of 5 stars

Dear 10X Health Team, The package arrived well but the dosage instructions on the labels for 3 of the suplementa were wrong. At any case my Advisor Mike Brown clarified these via text messag... See more

Company replied


Company details

  1. Blood Testing Service
  2. Health Consultant
  3. Specialized Clinic
  4. Vitamin and Supplements Store
  5. Wellness Program

Written by the company

10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.

Precision Genetic Testing & Functional Medicine

Written by the company

We're committed to our clients
Your health and well being is our singular focus. We offer, Precision Supplements based on your Precision Genetic test, Methylation Genetic testing, Full Panel Blood testing, Gut health testing, Prescribing Functional Medical Practitioners in all 50 states and a full suite of nutritional supplements.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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4.0

All reviews

(1,867)

1,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andrew made my experience great

Andrew made my experience great! His level of integrity is amazing. When I had an unfavorable experience with a "blue" product, Andrew reached out to resolve the issue. I'm a long distance runner who needs high energy. Andrew replaced blue with 10X Health Amino Acids powder. It smells great, taste delicious and provides sustainable ENERGY. I love it! Thank you Andrew 😊

17 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Vikki,

Thank you so much for sharing your experience. We are thrilled to hear Andrew was able to step in, resolve the issue, and help turn the experience into a positive one for you!

It is especially wonderful to know the Amino Acids powder has been such a great fit and is supporting the sustainable energy you need as a long-distance runner.

We truly appreciate your kind words and your support, and we will be sure to share your feedback with Andrew as well.

-10X Health Support Team

Rated 5 out of 5 stars

I tried to cancel this order because it…

I had an issue with customer service, but after a manager named Andrew reached out the situation was made right. Very professional

5 May 2026
10X Health System logo

Reply from 10X Health System

Hi Stephen,

Thank you for sharing your experience. We are glad Andrew was able to reach out and make the situation right for you!

It is wonderful to hear the experience was handled professionally, and we truly appreciate your feedback and support.

-10X Health Support Team

Rated 4 out of 5 stars

My shipment just got here

My shipment just got here. Cant wait to use it.

20 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Matt,

Thank you for your feedback. We are so glad to hear your shipment has arrived, and we hope you love it!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

I have been on 10X now for 8 months

I have been on 10X now for 8 months. I feel great, have lost over 30 lbs, and back doing sports I haven’t done in 30 years!

19 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Thomas,

Thank you so much for sharing your experience. We are thrilled to hear that after 8 months with 10X, you are feeling great, have lost over 30 pounds, and are back to doing sports you have not done in 30 years. That is an incredible accomplishment!

We truly appreciate your support and you taking the time to share your journey with us.

-10X Health Support Team

Rated 5 out of 5 stars

knew what i wanted

knew what i wanted, and I received in a short time.

14 May 2026
10X Health System logo

Reply from 10X Health System

Hi Barry,

Thank you for your feedback. We are so glad to hear you knew what you wanted and received it in a short time!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 3 out of 5 stars

Don’t like that no one checks back and the experience

Don’t like that no one checks back with customers to see how they are doing. Basically become a number, and not meeting the needs of each customer as to how they can be helped more. Don't like that it’s just supplement based, and don’t get nutritional advice to follow. It’s all just taking supplements will not just do the work. If anything it’s just scratching the surface. If people do go this route, they should be advised to hire an integrative or functional nutritionist. I had to figure this out on my own being that I have a passion for learning nutrition and taking care of what the body needs and lacks. It’s cheaper and better to pay a functional and integrative Nutritionist who does the same thing as this program but they work with you on a one to one diving deep to figure out what the environmental factors are causing our health to be the way it is.
The supplements helped but like I said only because I also change my diet eating foods that only my body can tolerate by taking an allergy food test which has changed in my blood results also. That was with the help of the integrative doctor.
Speaking to the NP through this program didn’t gain much from it at all.
I wouldn’t recommend doing this or spend this kind of money.

18 May 2026
10X Health System logo

Reply from 10X Health System

Hi Clarissa ,

Thank you for sharing your feedback. We take your concerns seriously and truly appreciate you taking the time to share such detailed perspective on your experience.

Your direct advisor will be reaching out to see how we can better this situation for you. Feedback like this is valuable and helps us continue to improve the overall customer experience.

-10X Health Support Team

Rated 5 out of 5 stars

Everyone was helpful and always had…

Everyone was helpful and always had answers to my questions. I have ordered multiple things and so far so good!!

4 May 2026
10X Health System logo

Reply from 10X Health System

Hi Jessica,

Thank you for sharing your experience. We are so glad to hear the team has been helpful and able to answer your questions along the way!

It is also wonderful to know your orders have gone well so far. We truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Received my order timely.

Received my order timely.

2 May 2026
10X Health System logo

Reply from 10X Health System

Hi Eddie,

Thank you for your feedback. We are so glad to hear your order was received in a timely manner!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

quality products

quality products, easy to order and timely delivery

18 May 2026
10X Health System logo

Reply from 10X Health System

Hi Susan,

Thank you for your feedback. We are so glad to hear you are happy with the quality of the products, the ease of ordering, and the timely delivery!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 4 out of 5 stars

Made a mistake with my shipping address…

I made a mistake with my shipping address and tried to change it within 5 minutes of placing the order. The offshore call center person who answered said "sorry the order has already been processed" Wait what? ...within 5 minutes? I don't think so. I sent an email hoping to reach someone interested in customer service but had no luck. Got an email back this morning saying the same thing. This is ridiculous,

UPDATE: Even though I talked with someone AND received an email stating there was no way to fix this, someone took the time, reached out and helped resolve this for me within a few hours. Thanks Andrew. I've been a customer for a while now and I appreciate the effort.

15 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Mike,

Thank you for sharing this update. We are glad Andrew was able to reach out and help get this resolved for you so quickly.

We truly appreciate your continued support and your recognizing the effort to make things right. Thank you again for taking the time to share your experience with us!

-10X Health Support Team

Rated 1 out of 5 stars

I don't see any benefits from taking…

I don't see any benefits from taking the product

17 May 2026
10X Health System logo

Reply from 10X Health System

Hi Kenneth,

Thank you for sharing your feedback. We are sorry to hear you have not noticed the benefits you were hoping for.

We will have a member of our wellness team reach out to help support you and ensure you are feeling your best.

-10X Health Support Team

Rated 5 out of 5 stars

tile not needed

I don't want to type a review

4 May 2026
10X Health System logo

Reply from 10X Health System

Hi Sumer,

Thank you so much for your 5-star rating. We truly appreciate your support and are grateful you took the time to share it with us!

-10X Health Support Team

Rated 5 out of 5 stars

I continued to be impressed by…

I continued to be impressed by everything 10x Health has brought to mine and my husbands life! Looking forward to a continued relationship with all things 10x!

17 May 2026
10X Health System logo

Reply from 10X Health System

Hi Allison ,

Thank you so much for your kind words. We are thrilled to hear 10X Health has continued to make such a positive impact on both your life and your husband’s!

We truly appreciate your support and are grateful for the opportunity to be part of your continued journey with 10X.

-10X Health Support Team

Rated 5 out of 5 stars

Excellent product great service fast…

Excellent product great service fast delivery

17 May 2026
10X Health System logo

Reply from 10X Health System

Hi Rich,

Thank you for your feedback. We are so glad to hear you are happy with the product, service, and fast delivery!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 3 out of 5 stars

Didn't get the swab test mailed to me…

Didn't get the swab test mailed to me on time,then when they sent the supplements I requested a injection they sent a pill you put under your tongue still haven't gotten Hamalton to call me back on that ive reached out to him multiple times with questions no response it's really what you would expect from any run of the mill clinic no communication and over priced as far as there customer service ive only been on it a less than 2 weeks I guess ill see how it works but please don't think you getting any thing special there is a million of these places out there for alot less money and alot better customer service!!

18 March 2026
10X Health System logo

Reply from 10X Health System

Hi Levi,

Thank you for your feedback. When connecting with your advisors, they let me know your concerns were taken care of. In the future, if you ever need direct assistance, please do not hesitate to reach out, as we are here to support you.

We truly appreciate you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

good stuff if i keep buying your products your ok

if i keep buying your products your ok

16 May 2026
10X Health System logo

Reply from 10X Health System

Hi Michael,

Thank you for your feedback and continued support. We are grateful to be part of your routine and truly appreciate you choosing 10X Health.

Thank you for taking the time to share your experience with us.

-10X Health Support Team

Rated 4 out of 5 stars

High Taxes plus paying for Shipping…

High Taxes plus paying for Shipping totally SUCK

16 May 2026
10X Health System logo

Reply from 10X Health System

Hi there,

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us, as input like this helps us continue to improve the overall customer experience.

-10X Health Support Team

Rated 5 out of 5 stars

I started taking the optimize a few months ago

I started taking the optimize a few months ago. It has been nothing short of life changing. I have a TBI and struggle with fatigue, cognitive issues and brain fog. Optimize has made a huge difference in my day to day life! While it won’t cure my tbi it certainly has helped in managing my symptoms.

4 March 2026
10X Health System logo

Reply from 10X Health System

Hi James,

Thank you so much for sharing your experience. We are truly grateful to hear that Optimize has made such a meaningful difference in your day-to-day life.

It is wonderful to know it has helped support your energy, clarity, and overall well-being in such a positive way.

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

Response to questions and follow up are…

Response to questions and follow up are outstanding.

2 May 2026
10X Health System logo

Reply from 10X Health System

Hi Raymond,

Thank you for your feedback. We are so glad to hear the response to your questions, and the follow-up has been outstanding.

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

Energetic!

I have felt more energetic and have had a clear mind and focus since taking 10 X vitamins

15 May 2026
10X Health System logo

Reply from 10X Health System

Hi Jeanine

Thank you for sharing your experience. We are so glad to hear you have been feeling more energetic and have had greater mental clarity and focus since the start of taking 10X supplements.

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

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