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10X Health System Reviews 

1,868
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,721 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff members, including health coaches and advisors, for their helpfulness, deep knowledge, and positive attitude, which makes interactions pleasant and effective. People also appreciate the quality of the products, particularly the supplements and methylation tests, noting they have made a significant difference in their health and understanding of their bodies. However, some customers also noted that the products did not always produce the expected results, with some feeling no difference or even experiencing adverse effects. Additionally, some people were dissatisfied with initial customer service interactions, citing issues like unhelpful responses or lack of follow-up, though managers often intervened to resolve problems. There were also mentions of order fulfillment challenges, including delayed shipments, missing items, or difficulties managing auto-orders and cancellations.

What people talk about most

Product

Customers had ambiguous experiences with product, with some reviewers praising the quality and effectiveness... See more

Staff

Consumers generally report positive experiences with the staff, highlighting their helpfulness,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the responsiveness and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some finding the ordering process fast and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the effectiveness of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

10x staff reached out immediately with apology and corrected problem shortly after learning of our situation detailed below: Auto Order was shipped a month later than should have been and we ran out.... See more

Company replied

Rated 4 out of 5 stars

I stopped taking them because I honestly just dont like paying the shipping cost on top of the price of the product. Reality check, I can actually feel the difference so I'm back for good. I'd apprec... See more

Company replied

Rated 4 out of 5 stars

After my one star post due to poor customer service, 10x reached out to correct the issue. The question was raised as to why my issue wasn't escalated to the right group at the time. 10x said it was... See more

Company replied

Rated 4 out of 5 stars

Dear 10X Health Team, The package arrived well but the dosage instructions on the labels for 3 of the suplementa were wrong. At any case my Advisor Mike Brown clarified these via text messag... See more

Company replied


Company details

  1. Blood Testing Service
  2. Health Consultant
  3. Specialized Clinic
  4. Vitamin and Supplements Store
  5. Wellness Program

Written by the company

10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.

Precision Genetic Testing & Functional Medicine

Written by the company

We're committed to our clients
Your health and well being is our singular focus. We offer, Precision Supplements based on your Precision Genetic test, Methylation Genetic testing, Full Panel Blood testing, Gut health testing, Prescribing Functional Medical Practitioners in all 50 states and a full suite of nutritional supplements.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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4.0

All reviews

(1,868)

1,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The test was on point and the…

The test was on point and the supplements have been a total game changer for me. I feel absolutely amazing

1 June 2026
10X Health System logo

Reply from 10X Health System

Hi Rebecca,

Thank you so much for sharing your experience. We are thrilled to hear the test provided meaningful insight and that the supplements have been such a game changer for you!

It is wonderful to know you are feeling so amazing, and we truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Your team was efficient

Your team was efficient, informative and quick to respond to my questions once my supplies came in. Thank you.

26 May 2026
10X Health System logo

Reply from 10X Health System

Hi Katherine,

Thank you for sharing your experience. We are so glad to hear the team was efficient, informative, and quick to respond to your questions once your supplies arrived!

We truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Love ur product

Love ur product

27 May 2026
10X Health System logo

Reply from 10X Health System

Hi Ritha,

Thank you so much for your feedback. We are thrilled to hear you are loving the product! We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 2 out of 5 stars

Not as advertised

Nothing as advertised. Any guidance comes with a fee. Product to me hasn’t produced results. Can’t tell any difference after spending money on methylation and blood tests and receiving the script for what they say I’m missing. Still have the same symptoms.

31 May 2026
10X Health System logo

Reply from 10X Health System

Hi Chuck,

Thank you for sharing your feedback. We are sorry to hear this has been your experience. Your health is our top priority, and we appreciate you letting us know. We will have an advisor connect with you directly to provide support and better assist you.

-10X Health Support Team

Rated 3 out of 5 stars

Order alerts

I would like to be alerted two weeks before my order is going to ship an alert so that I can change it instead of just being told, “Thank you, your order is on its way.” I want to be able to make changes to the order and I cannot make edits to the order when it is an alert for shipping. Also two websites it annoying and hard to find the we site to log in. Use one website.

1 May 2026
10X Health System logo

Reply from 10X Health System

Hi Stephanie,

Thank you for the feedback. We truly appreciate you taking the time to share what would make the experience better for you. A team member has reached out directly to assist, and input like this helps us continue to improve the overall customer experience.

-10X Health Support Team

Rated 4 out of 5 stars

Dear 10X Health Team,

Dear 10X Health Team,

The package arrived well but the dosage instructions on the labels for 3 of the suplementa were wrong.
At any case my Advisor Mike Brown clarified these via text message.

One more IMPORTANT thing: Part of my diagnosis was lack of sleep and, after taking the supplements for 3 days, I have not improved and I even think I am worst than before.

I will give it a full week trial before speaking to Mike about this.

Thank you!

30 May 2026
10X Health System logo

Reply from 10X Health System

Hi Alfredo,

Thank you for sharing your experience. We are glad to hear the package arrived well and that Mike Brown was able to quickly clarify the dosage information for you.

We also appreciate you sharing this update on how things have been going so far. Thank you for giving the supplements a fair trial period, and we are glad Mike is there to support you as you continue through the process.

-10X Health Support Team

Rated 5 out of 5 stars

The doctor was great

The doctor was great, gave me a lot of information to mull and use.

28 May 2026
10X Health System logo

Reply from 10X Health System

Hi David,

Thank you for sharing your experience. We are so glad to hear the doctor provided helpful information and made a positive impact on your experience!

We truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Great products

Great products, if you haven’t tried it’s a must!

29 May 2026
10X Health System logo

Reply from 10X Health System

Hi Kevin,

Thank you so much for your kind words. We are thrilled to hear you are enjoying the products and truly appreciate your recommendation!

Your support means a great deal to us, and we are grateful you took the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

They have some of the best products

They have some of the best products. It has made a big difference in my overall health!

29 May 2026
10X Health System logo

Reply from 10X Health System

Hi David,

Thank you so much for your kind words. We are thrilled to hear the products have made such a meaningful difference in your overall health!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

Great product that works

Great product that works! This companies shipping has gotten faster:)

28 May 2026
10X Health System logo

Reply from 10X Health System

Hi there,

Thank you for your feedback. We are so glad to hear the product has been working well for you and that you have noticed improvement with shipping as well!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 4 out of 5 stars

I stopped taking them but am back!!

I stopped taking them because I honestly just dont like paying the shipping cost on top of the price of the product. Reality check, I can actually feel the difference so I'm back for good. I'd appreciate a discount on shipping for a committed subscription order though. And if you could upload the peptide video info on your site so it is easier to learn more. I do appreciate the new payment options.

29 May 2026
10X Health System logo

Reply from 10X Health System

Hi Tonya,

Thank you for sharing your experience. We truly appreciate your honesty and are glad to hear you could genuinely feel the difference and chose to come back!

We also appreciate your feedback regarding shipping costs, subscription value, and making peptide video information easier to access on the site. Input like this is incredibly helpful as we continue looking for ways to improve the overall customer experience.

We are also glad to hear the new payment options have been a positive addition for you.

-10X Health Support Team

Rated 5 out of 5 stars

I'm on Perimenopause and there's a…

I'm on Perimenopause and there's a before and after in what I feel since I started with TenX

29 May 2026
10X Health System logo

Reply from 10X Health System

Hi Betsamary,

Thank you so much for sharing your experience. We are thrilled to hear you have felt such a meaningful difference since getting started with 10X!

It is wonderful to know there has been such a noticeable change in how you feel, and we truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Great customer service and outstanding…

Great customer service and outstanding products.

29 May 2026
10X Health System logo

Reply from 10X Health System

Hi Harold,

Thank you so much for your kind words. We are thrilled to hear you have had such a positive experience with both the customer service and the products!

We truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Ordered supplements and came to me at a…

Ordered supplements and came to me at a reasonable time.

11 May 2026
10X Health System logo

Reply from 10X Health System

Hi Pete,

Thank you for your feedback. We are so glad to hear your supplements arrived within a reasonable timeframe!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 4 out of 5 stars

Good service

Website is easy to navigate and products arrive on time

22 May 2026
10X Health System logo

Reply from 10X Health System

Hi Rick,

Thank you for your feedback. We are so glad to hear the website has been easy to navigate and that your products have been arriving on time!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

Product was delivered in a timely…

Product was delivered in a timely manner.

8 May 2026
10X Health System logo

Reply from 10X Health System

Hi Marvin,

Thank you for your feedback. We are so glad to hear your product was delivered in a timely manner!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 3 out of 5 stars

Mike Brown

Mike Brown has been very helpful with all the problems my family has been having with 10XHealth, which have been numerous. I am sure he is a "go-between" so I can't say much about the company without knowing who is responsible. For myself, the gut test that I completed and sent in was faulty? and had to be done all over again. Another complimentary gut test was sent but being so terrified of needles, the big issue for me was that I had to go through the process again. It seems 10XHealth has grown in popularity too fast and is having trouble keeping up with their success.

28 May 2026
10X Health System logo

Reply from 10X Health System

Hi there,

Thank you for taking the time to share your experience. We truly appreciate your kind words about Mike Brown and are glad he has been helpful in supporting your family through these concerns. We also appreciate your patience throughout the testing process and understand that having to repeat part of it, especially under circumstances that are already uncomfortable, can be a lot to go through.

Your feedback is valuable and helps us continue improving as we grow.

-10X Health Support Team

Rated 5 out of 5 stars

Pleasant experience dealing with 10X representative

I had an issue with my continuous order and after filling out my review of the company and sharing my complaint, I was contacted by a member of the 10X team and everything was taken care of to satisfy my needs … thank you Andrew!

28 May 2026
10X Health System logo

Reply from 10X Health System

Hi Teresa,

Thank you for sharing your feedback. We are glad a team member was able to connect with you directly and get this taken care of. We truly appreciate you bringing this to our attention, and we are here for you anytime you need us.

-10X Health Support Team

Rated 5 out of 5 stars

So far

So far, my experience has been good. I'm still so new to this, but I'm going along through the process for my better health. Im hoping it all turns out great.

28 May 2026
10X Health System logo

Reply from 10X Health System

Hi Shane,

Thank you for sharing your experience. We are so glad to hear things have been going well so far as you begin this journey!

It is wonderful to know you are moving through the process with your health goals in mind, and we truly appreciate your support and the trust you are placing in us along the way.

-10X Health Support Team

Rated 5 out of 5 stars

Thank you for your products

Thank you for your products! I have taken them for years now, Optimize and D3 K2 and plan on continuing. I have tried the H2 tab, for months at a time, I want to take it but I get serious stomach issues eventually. I have tried nighttime over daytime, it works for awhile but I seem to be sensitive to it.

28 May 2026
10X Health System logo

Reply from 10X Health System

Hi Nancy,

Thank you so much for your continued support over the years. We are thrilled to hear Optimize and D3 + K2 have remained trusted parts of your routine.

We also appreciate you sharing your experience with the H2 tabs and your sensitivity to them. Please keep us updated on how you are feeling! Feedback like this is very helpful, and we truly appreciate you taking the time to share it with us.

-10X Health Support Team

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