10store.com Reviews 3,036

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lovely stuff , loved everything I ever ordered... Are you permanently closed or will be opening something under different banner? Please update your existing customers as we are all wondering what ha... See more

Company replied

Rated 5 out of 5 stars

I love love love this store! Every order is great. Fantastic quality ex high street/branded clothes. Any issues I’ve had have been resolved immediately. Delivery times are super quick. Honestly... See more

Company replied

Rated 5 out of 5 stars

Compared to other companies exceptional service and delivery. You can be waiting 5 days or more for your parcel to arrive by which time you have almost forgotten what you ordered. My order was deliver... See more

Company replied

Rated 5 out of 5 stars

excellent service, quality & price, very quick delivery & easy free returns if need be from Asda or post office, took a look on 10store.com you wont be disappointed.

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

10STORE.COM - Womens clothing at unbeatable prices. The latest fashions with everything from coats and jackets to dresses top and shoes - all under £10.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

absolutely loved 10store.com can I ask…

absolutely loved 10store.com can I ask why the decision was made to close the website down permanently ? 😢

10 October 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Laura!

I'm so sorry to hear you are disappointed.

Please be assured we have another website up and running which is Pink Clove.

Please check it out and I hope you love our new designs we've added.

I hope you have a great evening.

Humera
10STORE.com

Rated 3 out of 5 stars

Money in my account

I had money on my account to spend I take it I’ve now lost that money as you’ve closed down

26 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Nicola,

Please get in contact with us at help@10store.com

I can assure you someone from our customer service team will get this resolved for you as soon as possible.

Have a lovely day.

Humera
10STORE.com

Rated 4 out of 5 stars

The dresses and playsuits I purchased…

The dresses and playsuits I purchased were great value for money, great fit and a nice selection of colours,perfect for my holiday.

22 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Di, It's lovely to hear from you.

Thank you for taking the time to leave us a review.

I'm happy to hear your purchases were perfect for your holiday!

Have a great day.

Kelly
Team 10STORE.com

Rated 1 out of 5 stars

expecting refund

Hi there, I am expecting a refund for an item that I have returned to 10store via Asda ToYou. The current status is at the national depot and waiting to be delivered to the retailer. If 10store has closed down then how am I going to receive my refund?
Regards
Jessica Hall

21 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Jessica, It's lovely to hear from you today.

Thank you for taking the time to leave us a review.

Please be assured any returned items will still be refunded , if you do need any assistance please feel free to pop us an email we are still here to help.

We would like to thank you for being a valued customer.

Have a great day.

Kelly
Team 10STORE.com

Rated 5 out of 5 stars

Lovely stuff

Lovely stuff , loved everything I ever ordered... Are you permanently closed or will be opening something under different banner?
Please update your existing customers as we are all wondering what happened and keep on trying your site. Wish you all the best for future endeavors!

15 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Manisha,

Thank you for your 5* review.

I'm pleased to hear you had a great experience shopping with us.

I'm so sorry as we are now permanently closed down.

Thank you so much for your kind words!

I hope you have a lovely evening.

Humera
10STORE.com

Rated 1 out of 5 stars

I only give a bad review because I go…

I only give a bad review because I go to 10store.com and it redirects Me to Isawitfirst and I cannot go to 10store. Is it closed down? Its sad, I wanted to order more clothes. Loved this shop

12 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Monika,

Thank you for your feedback.

I can confirm we have now closed down.

I'm very sorry for any inconvenience this may have caused.

I hope you have a lovely day.

Humera
10STORE.com

Rated 5 out of 5 stars

Great items and super fast delivery!

12 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Kay,

Thanks a lot for your 5* review.

I'm pleased to hear you loved the products and received fast delivery.

I hope you have a lovely day.

Humera
10STORE.com

Rated 5 out of 5 stars

Good quality clothing,I love everything…

Good quality clothing,I love everything I purchased here.

12 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Mary,

Thank you for your 5* review.

I'm pleased to hear you loved every item you purchased.

I hope you have a lovely day.

Humera
10STORE.com

Rated 5 out of 5 stars

Cheap and cheerful prices but not cheap…

Cheap and cheerful prices but not cheap and cheerful clothes . Thankyou

11 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Michelle,

Thank you for your 5* review.

If you would like to email us and speak to someone from the customer service team, please do as we are more than happy to help.

I hope you have a wonderful day.

Humera
10STORE.com

Rated 5 out of 5 stars

Very pleased with all items

Very pleased with all items, pity it has closed

10 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Charlotte,

Thank you for your 5* review.

I'm pleased to hear you are happy with your items.

I hope you have a lovely day.

Humera
10STORE.com

Rated 3 out of 5 stars

I returned some items on the 10th…

I returned some items on the 10th August and still not received my refund and now I have seen the store has closed? How do I get my money?

10 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Jenny,

Thank you for your feedback.

You are more than welcome to email us so someone from the customer service team can get this sorted for you.

I hope you have a great day.

Humera
1STORE.com

Rated 1 out of 5 stars

Used the website last month ordered…

Used the website last month ordered clothes and returned them have not yet received a refund and now see the company is closed so what happened to the clothes and my refund?

9 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Orla,

Thank you for your feedback.

You are more than welcome to still return the clothes back to us and receive a full refund.

If you need more information, please email us and we can help you.

Have a wonderful day.

Humera
10STORE.com

Rated 5 out of 5 stars

Nice items

Nice items, beautiful as described,
and prompt delivery

9 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi,

Thank you for your 5* review.

I'm pleased to hear you have a great experience overall shopping with us.

I hope you have a lovely day.

Humera
10STORE.com

Rated 4 out of 5 stars

Can I still return items now if it…

Can I still return items now if it closed

8 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Ame,

Thank you for your feedback.

You are more than welcome to return your items to us.

Please be aware, this will only be on for 30 days.

I hope you have a great day.

Humera
10STORE.com

Rated 5 out of 5 stars

Quality products at cheaper price!

Quality products at cheaper price!! I’m in love with it 😊

8 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi,

Thanks so much for your 5* review.

I'm glad to hear you liked your items!

I hope you have a lovely day.

Humera
10STORE.com

Rated 5 out of 5 stars

Brilliant loved using 10store just…

Brilliant loved using 10store just gutted you have now closed as I would of ordered more!!!

6 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Ruth,

Thank you for your 5* review.

I'm sorry to hear about this.

We are pleased to hear you loved our store!

I hope you have a lovely day.

Humera
10STORE.com

Rated 5 out of 5 stars

Good and quality clothing

5 September 2019
Unprompted review
10store.com logo

Reply from 10store.com

Hi Ruth, it's great to hear from you today.

Thanks so much for the amazing review.

I'm so happy to hear that you're pleased with the service we aim to provide.

Thank you for being a valued customer.

Kelly
Team 10store

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look