10betReviews 

741
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

So, before the World Cup, I signed up and started using their service. But then, all of a sudden today, I couldn't log in! I tried resetting my password, but no dice – still couldn't get in. I even t... See more

Rated 4 out of 5 stars

I think the betting experience is very good on this website. The user interface is also excellent. The site also rewards you, the more you play and I also have a dedicated relationship manager who is... See more

Rated 3 out of 5 stars

Not many odds. For example rugby Union, no alternative handicap, or just 3 or 4. We can’t choose like on bet365. Also, biathlon you never put any live. Same for Cycling it’s very rare. Poor offe... See more

Rated 2 out of 5 stars

This company started of reasonable but has since fell well short of any decent standard. An odd free €10 bet on promotions, but they are scarce, and altho they say they are automatically added, they n... See more

Company details

  1. Betting Agency
  2. Bookmaker
  3. Casino
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Written by the company

At 10bet, it’s all about you. With over 20 years in the game and a constant push to improve, we’ve shaped a 10/10 betting experience with quality at every level. From standout casino games and the newest slots to a wide selection of sports markets and sharp odds, everything’s built for speed, clarity and reliability. Add in smart features, exciting promos and expert support, and you’ve got your go-to for casino and sports betting. 10bet. For the bettor.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

741 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.7

All reviews

(741)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I contacted 10bet via live chat after…

I contacted 10bet via live chat after losing around £400 and clearly requested that my account be closed. The agent refused to close it and instead blocked my access.
When a customer asks to close their account, that request should be respected immediately. Blocking someone instead of properly processing a closure request is unacceptable.
The handling of this situation felt dismissive and unprofessional.
I would strongly advise others to be cautious based on my experience.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

After a decade of using this platform

After a decade of using this platform, I am officially done. The cashout process is consistently flawed, and their football markets offer very poor value compared to competitors. The 'agents' provide no real assistance; M**a, in particular, was unprofessional. Between the ridiculous promotions and the lack of transparency in the casino, this has become a predatory spam site. I highly recommend looking elsewhere.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Awful app and company

Awful app and company. If you are looking for a company that offers cash out then go elsewhere. Monitored a bet today and the ONLY time cash out was available was when it was losing. For the other 60 minutes my bet was winning, no Cash out was available. Untrustworthy company

25 January 2026
Unprompted review
Rated 1 out of 5 stars

i will NOT USE THEM AGAIN

treated crap at the end of it all i spent 0000s a week! for month and months and. still do but when back to paddy power and betfair .at the start really good then end up treating you like a mug i was proving a point to them and they WOULD NOT ADD A 50 FREE BET ITS GONE NONE MONTHS AROUND 3 MONTHS I WISH I DID GIVE THEM ANOTHER PENNY BUT DOING AROUND 300 OVER THE 3 MONTHS I THININK THEY GOT NEW STUFF ONLINE CHAT

29 November 2025
Unprompted review
Rated 5 out of 5 stars

10bet is good site

10bet is very easy to use for beginners.
I want to use this website.

finally, Mira is a good VIP manager.
Thank you as always.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

They refuse to process withdrawls

They refuse to process withdrawls. They keep asking to re-verify your information over and over again.
Mine has been pending for more than 8 days now. The customer service on the chat is clueless.

7 November 2025
Unprompted review
Rated 2 out of 5 stars

Let Down

This company started of reasonable but has since fell well short of any decent standard. An odd free €10 bet on promotions, but they are scarce, and altho they say they are automatically added, they never are and u have to go asking. The customer care is generally terrible and they have no idea how gambling works. No matter how much you deposit and play, it's only ever 10e promotions. I've caught them out on multiple lies, with screenshot as proof, but only one did the accept this and change the outcome. Another hight disappointing situation yesterday, where the show the have zero respect for the customer.

29 October 2025
Unprompted review
Rated 1 out of 5 stars

CASHOUT IS A JOKE

Got to be 1 of the worst sites ive been on the cashout on football bets is crap the cashout is available when the amount is less than what you betted but as soon as your bet is doing well the cashout is took off its a JOKE

5 September 2025
Unprompted review
Rated 1 out of 5 stars

scam...dont use

do not use....i deposited 100 pounds...spent 60 in first bet at york...bonus said 50 pound pending so i withdrew my other 40 to use the bonus instead.
today it says no bonus
scam scam scam
do not use...stick to trusted bookmakers online or in shops

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Good luck with this lot!

Their app is nearly unusable, takes ages to log in and then it kicks you out after a couple minutes.

Their odds leave a lot to be desired, generally below the rest of the market, very few if any extra places on races. Appear to not price up until they see what other bookmakers are doing.

They offer you a bonus to match what you originally deposit upto £50. Unlike other bookmakers who generally give you a matched amount in free bets you have to play through over 8 times your initial deposit to get cash returns from your bonus. In my case for a £20 deposit they wanted me to play through £320.

Glad I didn’t deposit much more and will defo be deleting their app.

21 August 2025
Unprompted review

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