1040.com Reviews 

39,892
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 8,687 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently state that the platform offers a very smooth, quick, and simple step-by-step guidance system that makes filing taxes much easier for everyone. Many consumers also appreciate the affordable pricing options, noting that it is far cheaper than hiring professional accountants or using expensive alternative services. Though some customers noted technical glitches, such as being randomly logged out unexpectedly or experiencing frustrating site slowdowns during extended use. A few other people also felt that certain questions were difficult to understand or that navigating between multiple state forms was quite tedious.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is quick, easy to... See more

Website

People report ambiguous experiences with website, as loyal consumers praise the platform for being easy to... See more

Price

Clients share ambiguous opinions on price, as many reviewers highlight the affordable and inexpensive cost... See more

Instructions

Customers consistently note positive experiences with instructions, praising the well-explained step-by-step... See more

Service

Reviewers highlight ambiguous aspects of service, while some consumers praise the user friendly platform,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used 1040.com for several years now to file returns for myself and other family members. I'm also the owner of a small LLC business, so I use it for my business taxes as well. It's only $35 to fi... See more

Rated 4 out of 5 stars

I like doing it online, but the site needs to be a lot more user friendly. Sometimes what was being requested was confusing and I had to backtrack — and often re-sign in — to complete simple parts of... See more

Rated 4 out of 5 stars

Overall I thought using 1040.com was an easy experience. I would have provided it 5 stars, but I could not find the excess contribution reversal option for an HSA so I had to edit to provide a misce... See more

Rated 5 out of 5 stars

I've been using 1040.com since inception and I have no reason to consider any alternative. It leads me by the hand through every possibility that the IRS might be interested in.


Company details

  1. Tax Preparation Software
  2. also in
  3. Tax Preparation

Written by the company

1040.com – File your taxes online for $34.99. Just one amazingly simple price. It doesn’t matter who you are, how much you earn, or how you earn it. Our flat-rate $34.99 price is for everyone.


Contact info

  • East Palmer Street 235, 28734, Franklin, United States

  • 1040.com

4.5

Excellent

TrustScore 4.5 out of 5

40K reviews

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4.5

All reviews

(39,892)

8,673 reviews in the last 12 months

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Rated 3 out of 5 stars

System locked up on me twice

System locked up on me twice. I submitted my payment information but it said it didn't take. I had to submit payment information again which it took, however the previous payment is pending in my account, so I better not get charged twice!

14 October 2026
Rated 1 out of 5 stars

Painfully incompetent

Absolutely miserable user experience. It kept randomly logging me out, not saving the information I had entered, and I could not discern any way to save the info without hitting a button that forced me to click through several screens just to get back to what I was doing. This company needs to fire every one of their UX designers and PMs with cause.

14 October 2026
Rated 5 out of 5 stars

Trusted The Wrong

This was my first time filing for myself. I trusted other people for years. Time I do them myself. Easy to navigate. I will see how this goes. I will definitely use again.

14 October 2026
Rated 1 out of 5 stars

**Do NOT use this Service EVER

**Title: TWO HOURS OF TAX PREPARATION LOST AFTER THE WEBSITE CONFIRMED IT WAS SAVED!**

I spent over two hours carefully calculating my business expenses and entering my tax information into 1040.com.

I clicked Save, and the system indicated that my progress had been saved. Then the page reloaded, and EVERYTHING I had entered was gone.

Tax preparation is stressful enough without having to worry about whether the software will preserve your work. I had already spent hours gathering financial information, calculating expenses, and answering questions, only to lose all that work because of an apparent technical failure.

This happened right before I needed to hand my information to my accountant.

I'm extremely disappointed and frustrated. If you're considering using 1040.com, please be aware of my experience. I trusted the software to save my work, and that trust was seriously undermined.

14 October 2026
Unprompted review

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