0800 HomeFix Ltd Reviews 1,686

Quick and efficient! Ben did an amazing job. Highly recommend!

Will never ever use again. Either the people you book with over the phone are incompetent, either this company is trying to overcharge for no reason.
I called and explained and described several times everything that I did manually to unblock/fix the drainage, and that I specifically needed a professional to come with a MACHINE because everything else failed. She was like yes sure it will be 100£ for non emergency and excluding vat. I again repeated myself, I even asked her to write this down and tell the engineer so they know what to do next not to come and try the same damn thing. I booked for next day first slot and paid because apparently you have to pay before a service is even offered. Fine. Luke got to the flat around 11:30am even though it was meant to be 8-10am max. I understand traffic etc but still shouldn’t be my problem. I changed my therapy session because he was so late. He comes in and tells me he can use chemicals and a plunger - things I already explained to the lady on the phone that I’ve used for a whole week including a manual drain coil. I basically asked for a specific service, i was given whatever the phone lady wanted, charged and made to think the engineer will be fixing this problem with a machine. None of this happened.
Luke was understanding and called the office, something about it being around £300 to use that machine lol - that’s the cost of the whole machine but ok. I explained i have no income and i didn’t call to ask for a general investigation and plunger expert, but for that exact machine. And i no longer could pay.
I doubt very much I will get any money back even though Luke was asked to leave after two minutes because he was only going to try what I already have.
Most frustrating waste of time I have ever experienced. If you have to use this company, don’t trust the people you book with because they clearly don’t understand or know what they’re doing.

Shaun was brilliant! Efficient and effective. Thank you

The service we received was great from the beginning. Booking the appointment was straight forward and easy.
Luke, the engineer that came out was brilliant. He was knowledgable set reasonable expectation and did a great job resolving our issue. Would definitely use again

Came on time, explained everything thoroughly and was efficient

Luke came and did a brilliant job unblocking our external drains. He was efficient and communicative, and his quick work was hugely appreciated.

Darren attended today to diagnose and fix a leak, great service, highly recommend.

On both occasions that I have used them they have provided a fast and efficient service and completed the work on the day.

Avoid this company they will take the initial £120 plus vat and send out someone who doesn’t have the correct tools. They will then lie to you and say they will find you the correct tradesman to deal with your issue. Absolutely a scam

Lee & James were both professionaly friendly.
Also they kept me updated on the work they were doing in my home.
Furthermore,they tided up after their selves .

Elliot traced the faults and replaced the parts needed. My heating was up and running again and he did a fantastic job.
Would definitely recommend.

Charlie did an excellent job—professional and punctual. Quickly identified the issues and fixed them efficiently. Communication was straightforward and friendly throughout. Highly recommend to anyone looking for a reliable plumber.

Luke was fantastic. Super professional and clear at communicating what needed to be done, how long it would cost and the time needed to fix the issue (blocked pipes causing flooding in the kitchen). He left the place clean and tidy and was really good with my inquisitive cats!

I booked an inspection and was charged £120. During the visit, the engineer disconnected my boiler and cut the gas supply, stating it was “Immediately Dangerous” due to a rusted casing.

However, the issue appears to be a minor water leak from the diverter valve causing surface rust, and the boiler was otherwise functioning. I was not properly consulted before the disconnection, and the explanation provided was vague.

The warning notice also states that the disconnection was done with my permission, which is not accurate.

Overall, I am dissatisfied with the lack of clear communication and the handling of the situation. I would advise others to seek a second opinion when major decisions like disconnection are made.

Sean was very professional and came on time informed me wjat he was doing and the time he would be with me. I am very pleased with the work he carried out very pleasant and polite he cleaned up after and offered help putting back my itens l moved out if the way for him to sort out a leak in my pipe. L would definately recommend him and use him again thank you Sean.

Very nice person, so amenable, I wouldn't fault him
Professional on every level. If I need a plumber again I would definitely call and hope to have Lee attend

Darren was a lovely engineer. He fixed the problem quickly and made sure the issue was sorted. He answered all my questions clearly and was evidently a very experienced engineer.

Luke did a brilliant job. Polite and no fuss. Quick and explained everything really well. 10/10

I had a radiator that wouldn’t heat up, so I put the job on Checkatrade. 0800 HomeFix called me very quickly to book the job in and arrange a time they could come and take a look.
Half an hour before the engineer, Sean, arrived he gave me a call to say he was on his way.
When Sean arrived he was very courteous and found out what the problem was within 15 minutes of looking at it. He quickly got a quote together for the repair and another job I asked him about doing. He managed to get the parts and finish the job on the same day within a couple of hours.
I couldn’t have asked for a better service, thanks so much!

Absolute scammers. Extortionate prices. Do not do what they advertise -- Leak detection visit comprised of only eyeballing where the leak was -- not using any specialist equipment / thorough search. Their engineers are dodgy, offering a non existent discount, breaking and not repairing the radiator at the property -- only caring about their wallet and not the customer. Do not go with this company otherwise you're at risk of being scammed .