Have been using the Zero water filters for a couple of years now. I use them for coffee water with added minerals. The filters are great and perform exactly as indicated. This is a surprise as our are... See more
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Excellent water filter. I'm 100% happy with the water quality. However, I'd rather a stainless steel jug, rather than a plastic container. Also, the 2.4 litre jug doesn't produce 2.4 litres of f... See more
Love the taste of the water and knowing it is removing lots of rubbish out of the water is reassuring! No problem pausing the subscription for a while when I realised that I had ordered too many for... See more
It is very rare a filtre, very expensive, doesn’t smell bad straight out of the box, but they usually last less than 2 weeks but once or twice 3/4. This is unacceptable. Looking for another solution,... See more
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4.2
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Waste of money, filter lasted 4 days
Am based in UK, the filter has lasted 4 days, now the water tastes Citrus and the measure is over 006 (This filter was meant to last 50-95 liters and it has not done nearly that. Not able to replace filters every 5 days. Now I need to pay for the cost to send it back to the Netherlands, will cost more than the refund. Rip-off, don't waste your money. Will be throwing it away.
7 July 2026
Unprompted review
Reply from Zerowaterfilter
Good afternoon,
I have just seen your email come in as well.
Unfortunately, you have not yet given us the opportunity to resolve this for you, which we are of course sorry to hear. Based on the information provided, it is likely that there may be a defect in the ionisation layer, and in that case the filter would, of course, have been replaced or refunded.
However, as you would prefer to return everything, you are welcome to send the products back to our warehouse in the UK. The return procedure and return address are clearly stated on our website.
Should you have any further questions, please do not hesitate to contact us.
Kind regards,
They really do clean the water
They really do clean the water. They clean it, and once you gradually get used to the taste, you also end up drinking more water because you are sure that the water is clean.
25 June 2026
Fast service
25 June 2026
Situation ongoing Monday morning…
Situation ongoing Monday morning looking for a refund, well see how the
Horrific customer service goes after a weeks long email saga...
25 June 2026
Reply from Zerowaterfilter
I understand that your issue has now been resolved.
Is there anything else we can assist you with at this time?
Great water, but filters won't last long for my area
Unfortunately, the first filter has lasted about two weeks which means that my tap water is very heavy on them. So the water is clean and great, but may need to find another filter option due to my area :)
22 June 2026
Replacement of a faulty meter
9 June 2026
Thank you great service
8 June 2026
Unfortunately the box was open and…
Unfortunately the box was open and bashed, I’m hopeful the products will be ok when I need to use them. Perhaps heavier packaging would be better.
17 June 2026
Great quality
15 June 2026
Excellent
Excellent, I've been using it for a year and the water is perfect. I highly recommend it.
8 June 2026
Excellent fast delivery
Excellent fast delivery, great tasting water filters. Highly recommended.
11 June 2026
fast shipping !!
29 May 2026
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