XO HOTELS AMSTERDAM  Reviews 

9,606
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,333 reviews, reviewers had a great experience with this company. Customers consistently praise the convenient location, highlighting its excellent transportation links to the city center and attractions. The staff are frequently commended for being very friendly, helpful, and accommodating, often going above and beyond to assist guests. Many people also appreciate the clean, comfortable, and spacious rooms, with amenities like air conditioning and comfortable beds contributing to a pleasant stay. However, some reviewers were not happy with aspects of cleanliness, reporting dirty bathrooms, unvacuumed floors, and rooms not being cleaned regularly. A few other people also felt that certain staff members were unwelcoming or unhelpful, and some noted issues with room maintenance such as broken showers or old doors. Additionally, some customers mentioned a lack of amenities like kettles or fridges in rooms, and limited breakfast choices.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting its convenience for public transport and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing dissatisfaction with the... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, with some customers praising spacious, clean rooms,... See more

Staff

Customers generally report positive experiences with staff, highlighting their friendliness, helpfulness, and... See more

Service

People report ambiguous experiences with service, with many praising the staff as professional, friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The hotel is good and the beds are very comfortable. Breakfast is quite good and offers a nice variety. However, the hotel would be absolutely perfect if they provided room slippers, a laundry bag,... See more

Company replied

Rated 4 out of 5 stars

A very pleasant experience. The hotel room (3 people) was adequately spaced and the room and bathroom were very clean. The only exception being the sheet on the duvet which had a stain and which wasn’... See more

Company replied

Rated 4 out of 5 stars

We only stayed here for a day as we needed a place to crash following an all-nighter, so I can't really talk about the facilities. I can talk about the very friendly staff, and the hotel being right n... See more

Company replied

Rated 4 out of 5 stars

Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The te... See more

Company replied


Company details

  1. Hotel

About XO HOTELS AMSTERDAM

Written by the company

XO Hotels Amsterdam 🛏️

🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels

🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels

🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels

🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels

🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels

🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels

Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(9,606)

2,020 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Had a few nights in the hotel for a…

Had a few nights in the hotel for a city break. It was about 30 minutes by tram into the central station. Access to the tram was right outside the hotel. We didn’t have breakfast but chose to eat out. Reception staff very friendly and helpful. Room was clean and comfortable. Close to the airport by taxi. Would definitely recommend.

31 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Carol,

Thank you for your lovely feedback. We are happy to hear your city break went smoothly and that you enjoyed the clean, comfortable room and the friendly help from our reception team.

A stay like this often suits guests who want an easy base in Amsterdam: the tram right outside, a comfortable room to return to after exploring, and a straightforward connection into the city. It is great to know you would recommend us, and we hope to welcome you again in the future.

Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Room and hotel are clean

Room and hotel are clean. It's a bit basic compared to Park West.
I dislike the bed, it felt extremely hot and sweaty

1 August 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Frank,

Thank you for sharing your feedback. We are glad you found the room and hotel clean, though we are sorry to hear the bed did not feel comfortable for you.

A good stay should feel restful and easy, with a clean room and a team ready to help if something feels off. If this had been reported during the stay, our team would have looked into it immediately to improve your comfort on the spot. Many guests still value XO Hotels for its reliable service, comfortable setting, and practical base in Amsterdam.

Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

The double room was spacious and clean

The double room was spacious and clean, and the bathroom was very big with a good shower. Breakfast was lovely and reasonably priced.

30 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

JG,

Thank you for your lovely feedback. We are glad you enjoyed the spacious and clean double room, along with the big bathroom and good shower.

It is always a pleasure when a stay feels comfortable from the start and the morning begins with a lovely breakfast at a fair price. Many guests appreciate that simple, reliable balance at XO Hotels in Amsterdam: clean rooms, friendly service, and an easy base for the city.

Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Stayed for a long weekend

Stayed for a long weekend, the hotel is very central and convenient for accessing central Amsterdam. Rooms are clean with decent room facilities and bathroom. Reception staff were helpful and friendly. I would definitely stay here again when returning to Amsterdam.

1 August 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Nico G,

Thank you for your lovely review. We are happy to hear that you enjoyed the central location, clean room, and helpful reception team during your long weekend.

A stay like that is exactly what many guests look for in Amsterdam: a convenient base, friendly people at the front desk, and a room that feels comfortable and easy to settle into after a day in the city. It is great to know the experience made you want to return, and we would be very pleased to welcome you again.

Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Really nice as usual

Really nice as usual. Staff is great and the hôtel is in a good location right in front of the tramway.

29 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Jimmy Lambec,

Thank you for your kind words. We are glad to hear your stay was really nice again and that you enjoyed the friendly team and the great location right by the tram.

That easy connection makes it simple to head out into Amsterdam and come back to a comfortable base at the end of the day. Many guests value that mix of reliable service, convenient transport, and a stay that feels smooth from start to finish.

Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

World Pride was a hit here!

Great location - staff friendly - massive shout out to June who was tremendous! Keep well, Aaron

30 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Aaron Geoghegan,

Thank you for your lovely words. We are very happy to hear you enjoyed the great location and friendly service, and a special thanks for your kind shout-out to June.

It is always nice when a stay feels smooth and welcoming from the first moment, with a team that makes guests feel cared for and comfortable. Many travelers appreciate that reliable, friendly atmosphere at XO Hotels in Amsterdam, especially when it comes with an easy base for exploring the city.

Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Very professional service and clean…

Very professional service and clean room.
The morning front desk person was very knowledgeable and helped find various things to do in Amsterdam.

1 August 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Victor C,

Thank you for your kind words. It is wonderful to hear that you experienced professional service and a clean room, and that our morning front desk team could help make your time in Amsterdam easier to plan.

That local knowledge is part of what many guests appreciate at XO Hotels: a smooth stay, a helpful team, and a base that makes it simple to head out and enjoy the city. It is exactly the kind of friendly, reliable support that helps turn a short visit into a comfortable one.

Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Very good stay!

Very good stay overall. The room was comfortable, the beds were excellent, and I had a great night's sleep. The shower was also very good, and the staff were always polite and helpful.

The hotel is not located in the city centre, but this was not a major issue because there is a train station right beside, with quick and convenient connections to Amsterdam Central Station.

The only negative point was the carpet in the room. It did not seem to be very clean and unfortunately triggered my allergy. Replacing the carpet or improving its cleaning would make the stay even better.

I would also like to give special thanks to the hotel team for the assistance they provided after my stay. I needed documentation to resolve a reimbursement claim with Transavia following a cancelled flight, and the staff were patient, responsive and genuinely willing to help throughout the process. Their support made a real difference, and I truly appreciate it.

Overall, I had a very pleasant experience and would happily stay here again.

5 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Lícia Buchmann de Vasconcelos,

Thank you for your thoughtful review. We’re very happy to hear that you enjoyed a comfortable room, excellent beds, a good shower, and the helpful support from our team.

It’s also nice that the location worked well for you, with the station nearby making Amsterdam Central easy to reach. That kind of smooth connection is exactly what many guests appreciate for a relaxed stay.

We’re sorry to hear about the carpet and the allergy it caused. If this had been reported during your stay, our team would have looked into it immediately and checked if we could move you to our Hotel Artemis, which has wooden flooring in every room.

We also truly appreciate your kind words about the documentation support after your stay. Helping guests in practical moments like that is something we take pride in.

We’re glad you had a pleasant experience overall, and we’d be happy to welcome you back again.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Returning customer

Great staff, location is convenient with a tram close by.
House cleaning very efficient
Coffee machine and fridge in every room

23 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

G.C,

Thank you for your lovely feedback. It is great to hear that you enjoyed the convenient location, the tram nearby, and the comfort of having a coffee machine and fridge in the room.

Small details like that can make a stay feel easy and relaxed — a quick coffee in the morning, a smooth trip into the city, and a clean room waiting when you return. Many guests value that mix of comfort and reliability, along with the friendly team and efficient housekeeping at XO Hotels in Amsterdam.

Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Staff were so friendly and helpful

Staff were so friendly and helpful. Room was lovely and bigger than expected. Air con was 10/10 and already on for us arriving.

28 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

E Carrie,

Thank you for your kind words — it is lovely to read that our staff made you feel welcome and that the room was even better than expected. A cool room waiting after arrival can make all the difference, and many guests appreciate that easy, comfortable start to their stay with XO Hotels in Amsterdam.

That is exactly the kind of experience we like to create: friendly faces, a comfortable room, and the small details handled with care so the stay feels smooth from the moment you walk in. It is great to know you enjoyed that, and we are happy it added to a pleasant visit.

Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 1 out of 5 stars

Very bad & ultimately expensive experience

The issues with my room. Were several fold

1) the room was tiny & the bed was close to the wardrobe and refrigerator doors, they could barely open. This meant it was difficult to use the wardrobe & when you put clothes in there , especially on the shelves, it was too dark to actually see them ! Due to the low rook lighting & the fact that the doors couldn’t fully open . This on its own , is totally ridiculous & makes the room uncomfortable & actually non-functional as a bedroom! If you’re going to have rooms that small, then at least they need to be fitted with sliding doors, as a minimum! Just this on its own I believe i should get a full refund.

2) due to bed & size of the room, there was no room for bed-side tables either side of the bed. So itrbs like my phone & charger, would need to sit in top of the fridge , ! Or, next to the coffee machine ! This room may work with a single bed only , currently.

3) the shower head on the movable shower, is fixed to the shower hose, this is a very old fashioned way of having a shower head , as I like removing it to douche & feel fresher,

4) my room over-looked the motoreay ( which is an awful view) & did not have adequate sound proofing against the traffic noise, which would have kept me awake

5) the location of the hotel is remote from the city centre & therefore not walking distance to most things. I don’t want to cycle as I’d be drinking alcohol & im not confident in using public transport, especially as it requires changing trams etc, this is very inconvenient. This is not totally the hotels fault , but this could be much clearer in hotel advertising & by providing hotel -specific public transport maps & guidance .

I could have made a fuss at reception, & asked to move rooms, but I was not confident that there was any more availability, or even if there was , that the new room would not have similar problems & Additionally the self-check-in process was unfriendly & unhelpful, so i didn’t believe i would be helped,

It’s a huge shame because I later found out that friends who stayed there had a different experience. But it’s hugely concerning that both the service & the rooms are so incredibly inconsistent.

I would not want the risk of booking ANY of the XO hotels now , & neither could I recommend it to friends & family ( & we all travel a lot ! )

The other huge shame is that i probably would want to book the XO hotel westerpark again , because its walking to WestWeelde, where I do plan on attending events, but I’m too scared to , due to the risk of the room upsetting me.

What could you say or do , to make me change my mind ?

I stay very regularly in hotels all the time ( like every 3 weeks) including budget hotels like Ibis, Travelodge & Premier Inn & i never experienced these kinds of problems

I moved ar my own considerable expense to a central NH hotel, with none of these problems

2 August 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

G Jackson,

Thank you for taking the time to share your detailed feedback.

We are sorry to read that the room assigned to you did not meet your expectations. As XO Hotels Park West is located in an existing building that was converted into a hotel rather than purpose-built as one, there are differences in room layouts and sizes throughout the property. As a result, some rooms are more spacious than others and may have a different configuration.

If you are unhappy with the room assigned to you, we kindly ask that you inform our reception team as soon as possible during your stay. Our reception is available 24 hours a day, 7 days a week, and we are always happy to explore possible alternatives when availability allows. Unfortunately, when concerns are only raised after departure, we no longer have the opportunity to improve the situation or offer another room.

Regarding the room layout, wardrobe access, storage space, and other design elements you mentioned, we understand that personal preferences can differ from guest to guest. While some guests find these rooms comfortable and functional, we appreciate that your experience was different.

With regard to the location, we would like to clarify that we have never advertised XO Hotels Park West as a city-centre hotel. The hotel is located in Amsterdam West and is specifically chosen by many guests because it offers convenient access to both the city centre and the surrounding region. Fortunately, tram line 19 stops directly in front of the hotel and provides a direct connection to the city centre, while Station Sloterdijk is within walking distance and offers excellent train, metro, bus, and tram connections throughout Amsterdam and beyond.

We are sorry that the self-check-in process left you with the impression that assistance would not have been available. Although guests can check in independently, our reception staff remain available around the clock to answer questions, assist with room issues, provide directions, or help with any concerns during the stay.

We regret that you chose to relocate to another hotel without first giving us the opportunity to address your concerns. Had we been informed during your stay, we would have gladly looked into possible solutions with you.

We appreciate your feedback and are sorry that your experience has affected your perception of our hotels. Nevertheless, we hope you will consider giving us another opportunity in the future, as many issues are often easily resolved when brought to our attention during the stay.

Kind regards,

Team XO Hotels
#xohotels #amsterdam #bookdirect
XO is the way to GO.

Rated 5 out of 5 stars

Location was about 20 min bus ride and…

Location was about 20 min bus ride and the app gvs was easy to use. Hotel breakfast was in the sister hotel 5 mins walk and it was tasty. I am unsure if the exact same breakfast would have been on offer where we stayed. Staff were helpful, quiet area with plenty of shops and food outlets nearby.

28 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Sabrina,

Thank you for sharing your stay experience with us. It is great to hear the bus connection was easy to use, the breakfast was tasty, and our team made things simple and helpful from the start.

Many guests enjoy that calm side of Amsterdam, where you can return after a busy day and still find a quiet place to rest, with plenty of shops and food spots close by. That mix of comfort, friendly staff, and good connections is exactly what helps make a stay feel smooth and reliable. Booking direct with XO Hotels also gives you 10% discount, city tax included, and direct communication by phone or email for extra peace of mind.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

We had a lovely time at the Park West

We had a lovely time at the Park West... Comfortable room, with nice, queen size bed... Nice size shower...room was kept very clean.... and very friendly and helpful staff... The breakfast is delicious with numerous choices and the tram stops just outside the door so there is no problem getting into the centre of the city...We will be returning!!

27 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Valerie West,

Thank you for your lovely words about your stay at Park West. We’re so pleased to hear that the comfortable room, queen-size bed, spacious shower, clean room, friendly staff, and delicious breakfast all made your visit such a positive one.

It’s exactly the kind of experience many guests look for at XO Hotels in Amsterdam: a calm place to rest, a good breakfast to start the day, and a tram right outside to make getting into the city centre easy and stress-free. Many guests choose us for that reliable mix of comfort, convenience, and warm service.

We’re especially happy to know you’ll be returning — that means a lot to the team. For your next stay, booking directly comes with benefits like 10% discount and city tax included.

We look forward to welcoming you back soon for another pleasant stay.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Recommended

Convenient location near the Metro, nice rooms and facilities, easy check-in/check-out process, very good breakfast, good for families, friendly staff. An improvement to the room cleaning process is recommended.

29 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Dimitrios Garelas,

Thank you for sharing your experience. We’re glad to hear that the location near the Metro, the family-friendly setup, the easy check-in and check-out, the breakfast, and our staff all contributed to a positive stay.

It’s especially nice to know the room and facilities worked well for your family, as many guests choose XO Hotels for exactly that mix of comfort and convenience in Amsterdam. We also appreciate your note about room cleaning; if this had been shared during the stay, our team would have been happy to look into it right away and help improve the experience.

Feedback like yours helps us keep the stay consistent and reliable for future guests. We’re pleased you found many parts of the visit enjoyable, and we hope to welcome you again soon.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

I stayed at hotel Levell in Amsterdam

I stayed at hotel Levell in Amsterdam. The location is very convenient, with a metro station nearby, so you can easily move around the city. The room was very comfortable and clean. The staff was very kind!

22 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Carmen Vasquez,

Thank you for sharing your experience at XO Hotels in Amsterdam. It’s great to hear that the metro nearby made getting around the city so easy, and that you found the room comfortable, clean, and the staff kind.

That is exactly the kind of stay many guests appreciate: a smooth arrival, a peaceful room, and the freedom to explore Amsterdam without any hassle. When everything feels easy from the start, the whole trip becomes more relaxed and enjoyable.

Many guests choose XO Hotels for that same reliable combination of comfort, friendly service, and good access to public transport. For a next stay, booking directly also gives you extra benefits like 10% discount and city tax included.

We hope to welcome you again soon for another comfortable and convenient visit.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Hôtel XO Van Gogh

The best thing about this hotel is the location, near the museums and a tram stop. It is also in a quiet neighborhood. The bedroom was really nice, The bathroom had a large shower which we liked. Altough, the air conditioning was making a constant noise that annoyed us. The breakfast was good, had bott sweet and salty food.

28 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Bri,

Thank you for sharing your experience with us. We are happy to hear that you enjoyed the excellent location of XO Hotels, the quiet surroundings, the comfortable room, and the spacious shower in the bathroom.

Many guests appreciate the convenience of staying in Amsterdam with easy access to museums, attractions, and tram connections, while still being able to return to a peaceful place to relax after a day of exploring. Starting the morning with a breakfast offering both sweet and savoury options is a great way to prepare for another day in the city.

We appreciate your note about the air conditioning noise. A comfortable room also means a good night’s rest, and if this had been mentioned during your stay, our team would have been happy to check it and help improve your experience immediately.

We are proud that many guests choose XO Hotels for our clean rooms, friendly staff, and convenient locations. When booking directly, you can enjoy a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We hope to welcome you again for another relaxing Amsterdam visit.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Lovely stay The hotel is perfectly easy transport…

The hotel is perfectly easy transport wise, brilliant staff, and rooms, lovely breakfast loads of choice,we love everything about it

28 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Stephen,

Thank you so much for your wonderful review. We are delighted to hear that you loved your stay at XO Hotels and that our easy transport connections, brilliant team, comfortable rooms, and tasty breakfast all made your visit special.

A great city trip starts with a smooth journey, a warm welcome, and a comfortable place to relax after exploring Amsterdam. Many guests appreciate being able to reach the city easily by public transport and return to a clean room with everything they need for a restful stay.

Your kind words about our staff mean a lot, as our team works every day to make guests feel welcome and well cared for. It is fantastic to know that you enjoyed the variety of our breakfast and the overall experience.

For your next visit, booking directly with XO Hotels gives you a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We hope to welcome you back soon for another wonderful Amsterdam stay!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Staff were very friendly and helpful

Staff were very friendly and helpful, breakfast was lovely lots of options for everyone and the room was brilliant. Would definitely stay here again

26 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Lee Kelly,

Thank you for your lovely review. We are very happy to hear that you enjoyed your stay at XO Hotels and that our friendly team, tasty breakfast, and comfortable room all contributed to a great experience.

A good day in Amsterdam often starts with a satisfying breakfast and ends with a relaxing return to a clean and comfortable room. It is wonderful to know that our breakfast selection had something for everyone and that your room provided the comfort you were looking for.

Many guests choose XO Hotels because of our welcoming staff, reliable service, and focus on creating a pleasant stay from arrival to departure. Your kind words are a great motivation for our team to keep delivering this experience.

For your next visit, booking directly with XO Hotels gives you a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We would be delighted to welcome you back to Amsterdam for another enjoyable stay!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Was lovely hotel only down fall got…

Was lovely hotel only down fall got bite by something when sleep my leg was bleeding asked them to change bedding and they just made bed up still had blood on sheets

7 December 2025
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

MissCarolHarwood,

Thank you for sharing your experience with us. It’s good to hear that you found XO Hotels in Amsterdam lovely overall, but we’re truly sorry about what happened during your stay — that must have been very uncomfortable.

A situation like this should always be taken seriously. If it is reported during the stay, our team is ready to act immediately by thoroughly refreshing the room and ensuring everything is clean and comfortable again. What you describe does not reflect the standard we aim to provide, especially as many guests choose us for our clean rooms and restful nights.

We understand how important it is to feel at ease when going to sleep after a day in the city, knowing your room is well-prepared and hygienic.

For a future stay, booking directly with XO Hotels includes benefits like 10% discount and city tax included, along with direct communication for any requests during your visit.

We hope your next stay will simply be about relaxing, unwinding, and waking up fully refreshed.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Comfy clean room

Comfy clean room. Nice shower. Tram stop outside hotel for central. Also not far to catch the sprinter to and from airport. Stayed here twice and would definitely stay here again

28 July 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

John,

Thank you for sharing your experience and for choosing XO Hotels again. It is wonderful to hear that you enjoyed your comfortable and clean room, the refreshing shower, and the convenient location that made exploring Amsterdam easy.

Many guests appreciate being able to step outside the hotel and quickly connect with the city by tram, while also having practical transport options for arriving from or returning to the airport. After a day of sightseeing, it is always nice to come back to a clean room and a comfortable bed to relax.

We are especially happy to know that you have already stayed with us twice and would choose XO Hotels again. Our friendly team works hard every day to provide a reliable and pleasant stay for all our guests.

For your next visit, booking directly with XO Hotels gives you a 10% discount, city tax included in the price, direct communication by phone or email, and the first hour of late check-out free of charge.

We look forward to welcoming you back for another comfortable Amsterdam stay!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look