The hotel is good and the beds are very comfortable. Breakfast is quite good and offers a nice variety. However, the hotel would be absolutely perfect if they provided room slippers, a laundry bag,... See more
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Molenwerf 1, 1014 AG , Amsterdam, Netherlands
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Lovely hotel, staff really friendly & helpful, rooms clean & well proportioned, plenty of space. The transport links from here into central Amsterdam are fantastic. Bus right outside 40 min ride, tram 10 min walk away 25min ride (tram#2 such a great route, so much to see, goes straight through museum,theatre & shopping districts. Not much to see or do around the hotel area so this is its only negative.
After arriving at the hotel and checking in, we went to our room which seemed okay at first. However, when we opened the bathroom door, there was a very strong smell of faeces, and there was visible pieces of faeces sitting around the shower drain. Naturally, we decided to go down to reception to ask for another room. The reception staff told us they were doing a test which meant that the drains were being cleaned out and some came up the drains- but they knew we were checking in, so if this was the case, they should’ve made sure the room was clean. When we complained, they said there was no other room available and they would get it cleaned- we asked again if we could have any other room, and they then were able to give us another room.
The new room was slightly better in that it was cleaner and slightly bigger, but there was still hairs on the bed, dirt on the table and dirt in the bathroom.
Overall, a disappointing stay- rated 3 stars but would not say it even matches this, would not recommend to anybody.
Absolutely disappointing.
We were first given a room beside a very loud fan. When we asked to move, we were told there were no rooms available, but after we complained, another room suddenly became available.
The new room was no better – the bed sheets had clearly not been cleaned and were covered in hairs. As compensation, we were offered free breakfast, but it was cold, and both the coffee and hot chocolate machines were broken.
To make matters worse, the staff were unhelpful and even laughed while we were making our complaint. Overall, a very disappointing stay with poor cleanliness, poor customer service, and unacceptable standards.
Small room, but clean and comfortable. Excellent location close to musuems and concert hall. I didn't opt for breakfast as there were plenty of other places nearby to eat more cheaply, €20 seemed a bit steep for what was offered. Bedroom facilities were basic but perfectly fine and shower unit was excellent. Regarding staff at reception, two of the team could not have been more helpful or more friendly. Sadly, a third staff member at reception was very rude to me when I made the error of leaving my room key in the bedroom, a simple mistake to make, and was very unpleasant to me, unnecessarily so, as I had been very polite to him. A very bad experience and while it was only one member of staff, I don't think I'll be staying in this hotel again, unfortunately.
Good location near to the public transport

Reply from XO HOTELS AMSTERDAM
Okay hotel, but only book it because of a good Price and dont expect anything like 4 star standards. Also avoid the breakfast, probably the worst i ever had, the eggs were literally uneatable, the bread and cheese was hard and dry, probably been lying there since the day before.

Reply from XO HOTELS AMSTERDAM
A very pleasant stay at this hotel. The rooms are clean and comfortable, with nice attention to detail. The location isn't super central, but the hotel is easily reachable by public transport, so getting to the city center and main attractions wasn't a problem at all. Friendly and helpful staff. Overall a positive experience, recommended for those looking for a quiet stay without giving up convenient connections.

Reply from XO HOTELS AMSTERDAM
room on the ground floor, very poor sound insulation with a lot noise nuisance. If it wasn't the noise from the room above, where every step sounds like an dancing elephant, it was the loud talking staff right next to the door.

Reply from XO HOTELS AMSTERDAM
It is generally a decent hotel for the location and room space.
It’s quite clean and comfortable to stay and the breakfast was pretty good.

Reply from XO HOTELS AMSTERDAM
we stayed in this hostel for 3 nights, arrived and checked independently, if there are problems there is a possibility to do it together with the staff. the room was a quadruple, very large and comfortable there was the coffee machine with coffee capsules and tea bags , a large wardrobe, a small fridge, the safe,A medium-sized TV and 4 chairs. the beds really comfortable with availability of duvets to cover. the very large bathroom with shower with shampoo contidioner and shower foam a large sink there was also available hairdryer. there were 2 towels each. We had a great time!

Reply from XO HOTELS AMSTERDAM
We only stayed at this hotel for sleeping during the F1 weekend, but it was exactly what we needed. The beds were comfortable, the rooms were clean, and everything you need was available in the room. The staff were super friendly and welcoming. The hotel is also conveniently located, with the train station only about a 10-minute walk away. Considering it was Amsterdam during the Formula 1 weekend, the price was more than reasonable compared to other hotels. We had a very pleasant stay and would definitely recommend it.

Reply from XO HOTELS AMSTERDAM
Great moment in Amsterdam and in the XO Hotel with our family and friends. Very clean and well located for our stay. Personnal is very pleasant and serviable. We recommand you this place for a trip between friends or family ;)

Reply from XO HOTELS AMSTERDAM
I stay here 4 nights very convenient to travel around , tram is just opposite the Hotel.
Staff was very friendly helpful and very polite .
Bathroom is big then normal,Bed is comfortable shower is excellent. Coffee machine is good but a traditional would be better. I need boiling to make English tea lol.
In the lounge space to relax and read charge your phone must 😊
I will rate this hotel 10/10 👍

Reply from XO HOTELS AMSTERDAM
This is a great hotel with really fantastic transport to the centre and Sloterdijk station. Price is good for Amsterdam and the trams run regularly from right outside. Very close to the Park and Ride at Sloterdijk. For anyone driving an older car this is just inside the low emissions zone. We therefore parked at Sloterdijk park and ride which is one stop on the tram or a 10 min walk away. Would stay again.

Reply from XO HOTELS AMSTERDAM
Friendly staff, nice and clean room, tramstop right in front of the hotel

Reply from XO HOTELS AMSTERDAM
We had a lovely stay at XO Blue Square. Public transport was easy from Schiphol. Staff were welcoming. Room was spacious for a family of 4 (2 adults and 2 teenagers). Room had a little fridge which was useful for storing essentials. There is a big Albert Hein 5 minutes away where you can stock up on provision. Trams stations are also only a couple of minutes walk from the hotel that take you to into the city centre. They run frequently and until late into the evening. We had a really lovely stay.

Reply from XO HOTELS AMSTERDAM
Really nice place. Rooms are clean, nice sized and the bathroom was very nice (nice shower and big bathtub). The beds are comfy. It fit three of us nicely. The hotel is also very well located. Googlemaps does not do the location justice - It’s a short 10 minute slow walk to the tram station and then just one stop away from Amsterdam central - the main city center. Highly recommended !

Reply from XO HOTELS AMSTERDAM
Clean, tidy hotel, we only stay here when we come to amsterdam. Missed the chef at breakfasts when you could have omeletes. The only thing i would add would be maybe a cafe during day.
We will be back though.

Reply from XO HOTELS AMSTERDAM
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