Great experience. Really helpful in store and accommodated me when I needed to change the date for fitting. The fitting guy Logan was amazing. Professional, friendly and really helpful as it turned ou... See more
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From our initial walk into the shop & the welcome we received it was an easy decision to make our purchase. Furthermore the carpet fitters were excellent in every way.
“Visited the store recently and was really impressed with the huge selection of rugs available – plenty to choose from for all styles and budgets. Simon was an absolute delight, very knowledgeable an... See more
Company replied
Very pleased with the whole experience of changing our lounge fitted carpet,from the advice we received upon entering the shop, the fitters who did the job through to the after sales service. We have... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Old Mill Lane, NG19 9AJ, Mansfield, United Kingdom
- 01623 428481
4.6
Excellent
254 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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First class service
From our initial walk into the shop & the welcome we received it was an easy decision to make our purchase.
Furthermore the carpet fitters were excellent in every way.
1 June 2026
Unprompted review
Great experience
Great experience. Really helpful in store and accommodated me when I needed to change the date for fitting. The fitting guy Logan was amazing. Professional, friendly and really helpful as it turned out I had been rushed to hospital when the carpet had to be fitted so he was very helpful with my boys to make sure it could all still be done whilst I was poorly.
20 June 2026
Unprompted review
Great service in store
Great service in store. Followed by great fitting of the carpet, by an experienced fitter who gave advice on further carpets
30 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Karen, thank you for taking the time to leave such a fantastic review.
Its so great to hear that our Mansfield store could make your experience with us a positive one with great fitting and advice.
Thank you so much for the recommendation. Take care.
Highly recommended Mansfield store
Warm welcome at the Mansfield store - took the time to understand the work I needed doing - professional, friendly service - good communication throughout the job - accommodating when things didn’t go to plan - expert advice from the fitter on the day - exceptional pleased with the end result and much cheaper than the other quotes I had - highly recommend
18 June 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Jane, thank you so much for your wonderful review and recommendation.
We're delighted to hear that you received a warm welcome at our Mansfield store and that the team took the time to understand your requirements from the very beginning.
We're thrilled that you're exceptionally pleased with the finished result and found us to be great value compared to other quotes.
Thank you again for your kind words and for choosing us. We truly appreciate your support and look forward to helping you with any future flooring projects!
Very pleased with the whole experience…
Very pleased with the whole experience of changing our lounge fitted carpet,from the advice we received upon entering the shop, the fitters who did the job through to the after sales service. We have used this company before and would do so again. Excellent!
1 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi, thank you for your wonderful review.
We're delighted to hear that you were very pleased with the entire experience, from the advice you received in store through to the fitting and after-sales service.
We're especially grateful for your continued support and are thrilled that you would choose us again in the future. Thank you for taking the time to share your experience, and we hope you enjoy your new lounge carpet for many years to come.
Great value, great quality
Very happy with our recent purchase from United Carpets in Mansfield. This was our second order from them and each time, they have been great value for money and great quality. We don’t tend to even shop around anymore as we always end up back at United due to them being much cheaper than other places like Wilson’s etc. The assistants in store are always happy to help you work out prices, etc and we were even able to bring a sample home to check it looked right in the room. The process from ordering to fitting was smooth and the fitting team were fab both times. The phone call about 20 mins before they arrived was super helpful too and the team were really friendly as well which makes a big difference when they’re coming into your home. Will definitely order again when the time comes!
26 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Thank you so much for your fantastic review and for choosing us again for your flooring needs.
We're delighted to hear that your second experience with us was just as positive as the first. It's especially rewarding to know that you continue to find great value, quality, and service with us, and that we've earned your trust to the point where you don't feel the need to shop around.
We're pleased that our team could help you find the right flooring and that taking a sample home made the decision easier.
Thank you again for your kind words and continued support. We look forward to helping you with your next project when the time comes!
Best wishes,
The United Carpets Mansfield Team
“Visited the store recently and was…
“Visited the store recently and was really impressed with the huge selection of rugs available – plenty to choose from for all styles and budgets. Simon was an absolute delight, very knowledgeable and happy to help without being pushy. He made the whole experience smooth and enjoyable from start to finish. I’m really pleased with my purchase and wouldn’t hesitate to recommend. Thank you again!
– Janine Taylor”
8 June 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Janine, thank you for taking the time to leave such a lovely review.
We're thrilled to hear that you were impressed with our rug selection and that you found the perfect choice for your home. Simon will be especially pleased to read your kind words – providing helpful, knowledgeable advice without any pressure is exactly the experience we aim to deliver.
We're delighted that you enjoyed your visit and are so pleased with your purchase. Thank you again for your recommendation, and we look forward to welcoming you back in the future.
Best wishes,
The Team
Excellent service!
We always seem to come away from here with a lovely carpet and a great experience as the staff are so lovely, I wish we'd have got his name but it's the second time the shop assistant has helped us find the carpet and get it delivered super fast! Really nice carpet too, we always go back here because we're always happy. Thank you!
11 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Nicci, thank you for taking the time to leave a review.
We're so pleased that our Mansfield store could meet your expectations and provide you with an excellent service from start to finish. We're so pleased that you're happy with the finished results of your carpet.
Thank you so much for your kind recommendation. Take care.
Great company fast and efficient lovely…
Great company fast and efficient lovely lady Kelly behind behind desk sorting fitting out .
Great fitter think his name was Kyle or kylie tall and lanky with big ears great guy would defo recommend
12 June 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hello Jonathan, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Mansfield store.
Thank you so much for the recommendation. Take care.
Popped in for new mattress
Popped in for new mattress, spoke with Simon ended up doing a deal on a complete bed with storage, would recommend!
21 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hello, thank you for taking the time to leave a review.
Its a pleasure to hear that our Mansfield store could make your experience with us a positive one!
Thank you so much for the recommendation. Take care.
Great in store experience
Great in store experience , in terms of staff knowledge and helpfulness. This was followed up by a prompt visit for measuring and quotes . Fitting booked in the following week. Great service all round and would definitely recommend.
6 June 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Tracey, thank you for taking the time to leave a review.
We're so pleased that our Mansfield store could meet your expectations and provide you with a great experience throughout.
Thank you so much for your kind recommendation. Take care
Great choice
About to move into our new home and after numerous recommendations from friends i went into the store and was amazed by all the choice and quality..
Thankyou to Sean and the team for helping me choose the the right Carpets and Laminate with a quick installation by very good fitters.
Would definitely recommend
29 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Lorraine, thank you for taking the time to leave a review.
We're so pleased that our Mansfield store could meet your expectations and provide you with a 5 star experience from start to finish. We're so pleased that you're happy with the finished results of your carpets and laminate.
Thank you so much for your kind recommendation. Take care.
Great shop lovely staff had stairs done…
Great shop lovely staff had stairs done looks great thanks to the fitter Kyle and have to mention Kelly from customer services for changing the date to this weekend instead of next at short notice !
2 June 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Richard, thank you for taking the time to leave a review.
We're so pleased that our Mansfield store could meet your expectations and provide you with an great service throughout.
We hope to assist you again in the future. Take care
I had my lounge and passageway recently…
I had my lounge and passageway recently carpeted and couldn't be happier, the guys arrived when they said they would and immediately went to work, I struggle with my knees at moment but they told me to sit back and not worry. They were excellent very professional and quality of workmanship 💯 the carpet is amazing like being on a mattress, would Def recommend them to family and friends 😊😊👍
28 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Christine, thank you so much for your wonderful review.
We're delighted to hear that you're so happy with your new lounge and passageway carpet. It's great to know that the fitting team arrived on time and made the process as easy as possible for you.
We hope you enjoy your new carpet for many years to come. Take care.
Fantastic products and great service
Fantastic products and great service, again!
Special thanks to Jordan T who helped us with a new mattress. We had no idea what we were after when we walked in and he helped us find the perfect one!
Have done and will continue to recommend.
13 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hello Emily, thank you for taking the time to leave a review.
Its a pleasure to hear that our Mansfield store could make your experience with us a positive one, we're so glad the team could go above and beyond to ensure your expectations were met.
Thank you so much for the recommendation. Take care.
Reply from United Carpets & Beds - Mansfield
Hello Richard, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Mansfield store.
Thank you so much for the recommendation. Take care.
My place of choice because the staff…
My place of choice because the staff are brilliant so helpful with great advice so much choice colours sizes. I will always use this company service from staff is excellent 👌 vast choices of quality carpets at great prices
13 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Shaun, thank you for taking the time to leave a review.
We're so pleased that our Mansfield store could meet your expectations and provide you with a brilliant service with a wide range of choice. Its’s great to know the team helped make the process of choosing the right carpet easy and enjoyable for you.
We hope to assist you again in the future. Take care.
Absolutely beautiful carpet excellent…
Absolutely beautiful carpet excellent fitting prompt service well done .
15 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hello Julie, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Mansfield store.
Thank you so much for the recommendation. Take care.
United carpets mansfield old mill Lane …
United carpets mansfield old mill Lane like tina turner always sings ...... Yr simply the BRST im giving a big shout out to shaun top legend thankyou sooo much for yr help and customer service lovely vinyls 10 10 ...michelle
26 May 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hello Michelle, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Mansfield store.
Thank you so much for the recommendation. Take care.
Had a great experience buying carpet…
Had a great experience buying carpet from Simon Trolley. The service was so good that I went back again the following year to buy carpet for another room. Great quality, helpful advice, and a smooth experience both times. Highly recommend!
31 May 2025
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hello Lewis, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Mansfield store.
Thank you so much for the recommendation. Take care.
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