The quality of the products we ordered were great! What really sets this company apart is their customer service. We needed a longer chain. The exchange was extremely easy, customer service was respon... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The prices are unreal for the quality you receive. This is the only place I’d buy chains from, it is plated 18k gold but the craftsmanship on every piece is flawless. I’ve ordered from the site 3 time... See more
I’m a returning customer for my boyfriend, GLD shop is perfect for reasonable prices yet such good quality. They ALWAYS have deals so be sure to apply your email and read carefully. Highly recommend!... See more
First purchase was so easy and the quality is amazing. I did purchase wrong size and they immediately returned my message for return and I decided to exchange it. I am pleased how I was assured everyt... See more
4.5
Excellent
57K reviews
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Have bought from twice now and never…
Have bought from twice now and never miss, they always come through material,looks,and quality.
9 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disappointed
Tried several times to purchase as BOGO for men's bracelet and necklace paying from PayPal and could never complete transaction after entering them into the cart. So I ending up just purchasing the bracelet at 20% off. Really disappointed. But I really like your products.
10 August 2026
Reply from GLD
Hello Susan
We're truly sorry to hear about the difficulties you experienced trying to use our BOGO offer with PayPal. It's frustrating when a transaction doesn't go through as expected, and we understand your disappointment. We’d like the opportunity to ensure you feel supported, and we will be in touch by email shortly to discuss this with you further.
Best regards,
The quality is horrible I will never…
The quality is horrible I will never oder anything again.
31 July 2026
Reply from GLD
Hello there,
We’re disappointed to know that your experience with us left you feeling this way about the quality of your pieces. Providing a positive experience is important to us, and we’re sorry we missed the mark here this time around. We will be in touch by email shortly so we can connect with you directly and learn more and ensure this is corrected asap! We thank you for your feedback and hope to hear back!
Best regards,
Great Company and product!
The quality of the products we ordered were great! What really sets this company apart is their customer service. We needed a longer chain. The exchange was extremely easy, customer service was responsive and helpful. We will definitely support this company with future jewelry needs. Extremely satisfied customer.
1 August 2026
Happy with Purchase
Really great shipping. It took between 3-4 days for my order to come. The jewelry is great quality as well! I also like the packaging.
1 August 2026
Got many chains from gld before not same quality
Got many chains from gld before quality don’t really seem there anymore
1 August 2026
Reply from GLD
Hello Marques,
We appreciate your sharing your feedback regarding the quality of our chains and their quality from your perspective. We are sorry to hear that your recent experience did not meet your expectations. We are always working to improve our products, and we thank you so much for this review.
We’d like to take the time to better understand what happened and determine how we can assist from here, so we will be in touch by email shortly to follow up with you personally.
Kind regards,
Want the best of the best? shop with gld!
Gld has very good quality jewelry. This company gives you your moneys worth I’ll be shopping again.
9 August 2026
Having the necklace for under a year
Having the necklace for under a year, it turned my son’s neck green and now they’re giving me a replacement, but it’s nothing close to what he had
9 August 2026
Reply from GLD
Hello Katie
We're truly sorry to hear about the issue with the necklace and the replacement not meeting expectations. We understand your disappointment and appreciate you bringing this to our attention. We are always working to improve our product quality and customer satisfaction. We will be in touch by email shortly with a follow-up very soon!
Thank you so much,
Love the product and the cost was…
Love the product and the cost was looking for something similar, and it was a lot more
9 August 2026
Amazing
Amazing quality and looks great. Also an amazing support team and quick exchange for a bigger sized bracelet
9 August 2026
On Point
Great products and customer service support. They’re doing something right because I keep coming back!
1 August 2026
Good price and excellent quality
9 August 2026
They tracked the package and gave me confidence in receiving my order timely.
Received my order timely and the packaging was great!
1 August 2026
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