Banner for Tenpin - Warrington

Tenpin - Warrington Reviews 

274
TrustScore 4 out of 5

4.1

10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent fun afternoon out, me and a friend just managed 100 score on both games it was his birthday and he won the second game after drawing the first one.

Company replied

Rated 3 out of 5 stars

Average laser party experience. Only 30mins of laser tag and not the advertised 40mins. Had to fend for ourselves most of the time, which resulted in going off and gathering refills of drinks as staff... See more

Company replied

Rated 5 out of 5 stars

Good value -good ambience to the whole set-up.Staff considerate and helpful,including signing up staff that man the phones.Food good quality for price.On this particular night there were 16 of us,some... See more

Company replied

Rated 5 out of 5 stars

We took our daughter and her 3 friends for her birthday treat. Both games ran smoothly with only 1 technical issue that was resolved in minutes. The only down side was it was very warm and the air con... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • 10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(274)

9,156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value…

We like this venue as it has a variety of things to do. It's a good price and has friendly helpful staff

29 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Jane, thank you for leaving Tenpin Warrington an amazing 5* rating. We are thrilled to hear you enjoy our venue for the activities we offer and take advantage of our great pricing! We hope to welcome you back soon for more fun. Best wishes - Kaylee

Rated 5 out of 5 stars

Great atmosphere

Easy to book, staff very friendly and helpful
Modern and clean, great for all ages
Great atmosphere i would highly recommend.

29 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Donna, thank you for your 5* review of Tenpin Warrington! We're so glad to hear how much you enjoyed the atmosphere, how friendly you found our staff, and how efficient you found the booking process. See you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Brilliant

We all had a brilliant time

29 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Gail
It's wonderful to hear that everyone had such a brilliant time! We truly appreciate you sharing your positive experience with us. We hope to see you all again soon. Best wishes - Clare

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect

24 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Craig
We appreciate your 5* rating and are pleased to hear that everything was perfect. Hope to see you again soon. Best wishes - Clare

Rated 5 out of 5 stars

Excellent fun afternoon out

Excellent fun afternoon out, me and a friend just managed 100 score on both games it was his birthday and he won the second game after drawing the first one.

29 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Mark, thank you for the 5* review for Tenpin Warrington! We are pleased to hear that you had an excellent afternoon with your friend to celebrate their birthday. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Always a good experience at Warrington

Always a good experience at Warrington. Food and drinks are really good value and staff are always friendly and helpful.

29 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Tony, thank you for the 5* review for Tenpin Warrington! It's great to hear that you have a good experience during your visits and that you enjoy the food, drinks and service. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 1 out of 5 stars

No air conditioning as it was not…

No air conditioning as it was not working. No warning, on the hottest week of the year. Not a pleasant experience of bowling

22 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Rishi,
Thank you for taking the time to rate Tenpin Warrington 1 star. We are very sorry to hear about the air conditioning issue during your visit, especially on such a hot day. We understand this made your bowling experience unpleasant. Please be assured that your feedback will be passed on to the team for immediate attention and improvement. We hope to welcome you back for a much more comfortable experience in the future. All the best ~ Laura

Rated 3 out of 5 stars
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi there, thank you for taking the time to leave a review of Tenpin Warrington! We are sorry for any disappointment caused at your recent visit. We will most certainly be passing your feedback on to ensure improvements are made! In the meantime, we do hope you will give us another chance and we very much look forward to welcoming you back! Best wishes, Jade

Rated 1 out of 5 stars

We played half of our games hidden by…

We played half of our games hidden by the post and it was far to warm no air con

22 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello, thank you for taking the time to leave a review of Tenpin Warrington! We are very sorry to hear you found the venue too hot on your recent visit! Your feedback is very important to us so please be assured all will be shared with the appropriate team! In the meantime, if you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Warrington' Best wishes - Mel

Rated 5 out of 5 stars
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi David, thank you for the 5* rating of Tenpin Warrington. We're thrilled to hear that you had a great time and found the price to be good value, along with the team providing helpful service. We hope to see you again soon!
Take care,
Kirsty

Rated 4 out of 5 stars

Air con was down so it was too warm

Air con was down so it was too warm. Otherwise great experience

22 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hey Kat, thank you for the 4* rating of Tenpin Warrington. It's lovely to hear you had a great experience spent with us, despite the air con being down. We're sorry for any inconvenience this may have caused and we hope to see you again!
Take care,
Kirsty

Rated 3 out of 5 stars

Aircon was none existent on our visit…

Aircon was none existent on our visit but good fun none the less

22 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Connor,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We appreciate your feedback and are sorry the air conditioning wasn't working during your visit. We look forward to welcoming you back and hope that your next visit is a 5 star experience. All th ebest ~ Laura

Rated 5 out of 5 stars

Children’s really enjoyed the laser…

Children’s really enjoyed the laser quest and then a nice cold slushy afterwards. Good treat for the kids at a reasonable price. Staff friendly and helpful also and clean and tidy in there.

22 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Rosana,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that the children enjoyed the laser quest and slushies, and that you found our staff friendly and helpful, and our venue clean and tidy. We hope to see you all again soon for more fun! All the best ~ Laura

Rated 5 out of 5 stars

I had my son’s birthday party at Tenpin…

I had my son’s birthday party at Tenpin Warrington. It was fabulous. Staff was very helpful, amiable and cooperative. I can highly recommend Tenpin Warrington.

22 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello D SAWANT,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that your son's birthday party was fabulous and that our team was helpful and cooperative. We appreciate your high recommendation and hope to welcome you back again soon! All the best ~ Laura

Rated 1 out of 5 stars

HOTTEST DAY OF YEAR- NO AIR CON

It was the hottest day of the year and NO air-conditioning was working.

My 6 year old daughter actually threw up because of the heat in there.

It should of come with a warning when booking that the air con was broken.

10 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Natalie, thank you for taking the time to leave a review of Tenpin Warrington! We are very sorry to hear of your recent experience! We will be certain to pass all of your feedback on to the relevant team and in the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Warrington' Best wishes - Mel

Rated 4 out of 5 stars

Great place overall but

Great place & such a vibe! Only downfall is that there’s just so much trash laying around.

14 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Ayesha, thank you very much for the lovely 4* review of Tenpin Warrington! We are so pleased you had a great time and we take on board all of your feedback which we will be sure to pass onto the team! In the meantime, we hope you will still consider visiting us in the future and we look forward to welcoming you back! Best wishes - Mel

Rated 2 out of 5 stars

Lanes always breaking

Lanes always breaking. Service for drinks slow. Staff not very happy to help when there is an issue

14 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Kira, firstly, thank you for leaving a review for Tenpin Warrington. We are very sorry to hear about your recent experience and we would like the chance to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to investigate and get back to you regarding this. Best wishes-Leila

Rated 3 out of 5 stars

Average laser party experience

Average laser party experience. Only 30mins of laser tag and not the advertised 40mins. Had to fend for ourselves most of the time, which resulted in going off and gathering refills of drinks as staff were not proactively around. Very surprising that a designated staff member was not associated to the party table, considering the amount charge for the party.

14 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Jason, thank you for the 3* review for Tenpin Warrington! We're very sorry to hear that your laser tag party experience had not been as enjoyable as we'd have hoped and that there had been issues with the customer service. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Warrington', and we can pass this to the correct team to be looked into. We hope to see you again soon for a better experience! Best wishes - Adelaide

Rated 5 out of 5 stars

Enjoyable activity with my teenagers

Enjoyable activity with my teenagers. Love the new look and next time will book an Escape Room experience.

5 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hey Karen, thank you for the 5* rating of Tenpin Warrington. We're so glad you and your teenagers enjoyed your visit and loved the new look! We're thrilled to hear you're planning to experience an Escape Room next time. We look forward to welcoming you back!
Take care,
Kirsty

Rated 5 out of 5 stars

Lane ready when we got there

Lane ready when we got there , easy to check in , staff helpful

7 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Julie, thank you for the lovely 5* rating of Tenpin Warrington. We're delighted to hear that everything was great and ran smoothly. Your kind feedback is greatly appreciated.
Take care,
Kirsty

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look