We came to play all 3 escape rooms, with arcade games and lunch in between. The games master was friendly and did a great job with the initial security briefing; however, it became apparent du... See more
Company replied
Location
Switch location10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ Redditch, GB
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See what reviewers are saying
The staff were great and helpful, they managed to get us started earlier. The bowling alley was clean organised well. Happy with the experience at Redditch.
Company replied
The service was good. It was easier to book this time, not complicated as before, because I even been charged twice before for one booking. We are allowed to request for a lane we want. The plac... See more
Company replied
Bowling was good, clean and well kept, nice variety in the arcade. Food was as you'd expect but priced appropriately. Kareoke room was fun Booking was easy and the staff was really helpful
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ, Redditch, United Kingdom
- 0333 034 6100
4.5
Excellent
137 reviews
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Reply from Tenpin - Redditch
Hi Jan, thank you for leaving Tenpin Redditch a fabulous 5* rating. We are thrilled to hear you had a great birthday celebrating with us! We hope to welcome you back again soon! Best wishes - Kaylee
Reply from Tenpin - Redditch
Hello Lbesr,
Thank you for taking the time to rate Tenpin Redditch 5 stars. We are delighted to hear that you found the venue clean and the staff friendly. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
We came to play all 3 escape rooms
We came to play all 3 escape rooms, with arcade games and lunch in between.
The games master was friendly and did a great job with the initial security briefing; however, it became apparent during one of the rooms that he was managing multiple rooms at once, as he was taking a long time to respond to hint requests.
Apart from that, the rooms were enjoyable - fun genres and well thought out puzzles.
The arcade it well appointed and fun, although the prizes were a bit disappointing!
The food was terrible - I recommend eating elsewhere before you come.
It was still an enjoyable day out despite this. The escape rooms are worth doing!
27 May 2026
Reply from Tenpin - Redditch
Hello Becci,
Thank you for taking the time to rate Tenpin Redditch 3 stars. We appreciate you sharing your detailed feedback about your recent visit. We are glad you enjoyed the escape rooms and found the puzzles well-thought-out. We are concerned to hear about the delay in hint responses and the food quality, and we will certainly look into these areas to improve our guest experience. We look forward to welcoming you back again soon and hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Good as allways
20 May 2026
Reply from Tenpin - Redditch
Hi Michal, thank you for the 5* review for Tenpin Redditch! It's great to hear that you had a good visit and we can't wait to see you back again soon! Best wishes - Adelaide
Reply from Tenpin - Redditch
Hi Steven, thank you so much for the 5* rating of Tenpin Redditch. We're thrilled to hear you had a good experience and that the team provided friendly service. We hope to see you again soon for another fun time.
Take care,
Kirsty
The staff were great and helpful
The staff were great and helpful, they managed to get us started earlier. The bowling alley was clean organised well. Happy with the experience at Redditch.
27 May 2026
Reply from Tenpin - Redditch
Hello Adrian,
Thank you for your fantastic 5-star review! We are so pleased you had such a positive experience with us and enjoyed your visit. We hope to see you again soon! All the best ~ Laura
Reply from Tenpin - Redditch
Hello David,
Thank you for taking the time to rate Tenpin Redditch 4 stars. We are delighted to hear that you had a very fun night with us. We look forward to welcoming you back again soon and hope that your next visit is a 5 star experience. All the best ~ Laura
Great first visit
Luke, at the escape room was so polite and friendly.
Plenty for the kids to do in the arcade
Will definitely be back
27 May 2026
Reply from Tenpin - Redditch
Hi Selene
We're so glad you enjoyed your visit and found our team member polite and friendly. It's wonderful to hear the children had plenty to do. We look forward to welcoming you back! Best wishes - Clare
Great fun!!
20 May 2026
Reply from Tenpin - Redditch
Hi Rob
Thank you for taking the time to leave us a 5* rating. We appreciate it and would love to hear more about your visit. Hope to see you soon. Best wishes - Clare
Reply from Tenpin - Redditch
Hello Rachel, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Redditch. We are thrilled to hear that you found it easy to book with us and enjoyed our deals! We do hope to see you again soon. Many Thanks - Kimberley
Food delivery
We had to wait a very long time for food. From memory 1.5 hours from booking
15 May 2026
Reply from Tenpin - Redditch
Hello Louise, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Redditch. We are sorry to hear that you had a long wait for the meals to be served. We will pass your feedback onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Bowling was good
Bowling was good, clean and well kept, nice variety in the arcade. Food was as you'd expect but priced appropriately.
Kareoke room was fun
Booking was easy and the staff was really helpful
20 May 2026
Reply from Tenpin - Redditch
Hello Rob, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you enjoyed your recent game of bowling with us. We are so pleased to hear that you found the full process easy! We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin - Redditch
Hi Jenny, thank you for leaving Tenpin Redditch a fabulous 4* rating and review! We're glad our team was helpful during your visit, especially when assistance was needed. Thank you for your kind words! We hope to see you again soon! Best wishes - Rosie
Reply from Tenpin - Redditch
Hi Luke
We're so glad your whole family, including your toddler, had a wonderful time! Thank you for sharing your positive experience. Best wishes - Clare
The service was good.
The service was good.
It was easier to book this time, not complicated as before, because I even been charged twice before for one booking.
We are allowed to request for a lane we want.
The place was clean, specially the toilets.
12 May 2026
Reply from Tenpin - Redditch
Hello Lydia,
Thank you for taking the time to rate Tenpin Redditch 4 stars.
We're so glad to hear your booking experience was easier this time and that you appreciated being able to request a lane. We also appreciate your positive comments about the cleanliness of our facilities, especially the toilets. We look forward to welcoming you back again soon and hope that the next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
It was terrible my kids playing pool…
It was terrible my kids playing pool and takes the balls off them and there money they we get kicked out for asking for our money back “no yoir being banned “
16 May 2026
Unprompted review
Reply from Tenpin - Redditch
Hello Cainan,
Thank you for taking the time to rate Tenpin Redditch 1 star. We are sorry to hear that you have a disappointing experience. If you would like to discuss this further please email us at customer.feedback@tenpin.co.uk with the heading review and the name of the venue you visited. All the best ~ Laura
A Good Afternoon out
Staff were helpful and facilties (bowling lanes and interactive dart boards) were well maintained. Prices are reasonable.
13 May 2026
Reply from Tenpin - Redditch
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Redditch. We will pass your lovely comments onto our team. Best Wishes - Kimberley
Reply from Tenpin - Redditch
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Redditch. We do hope to see you again very soon. Many Thanks - Kimberley
Absolutely brilliant place
Absolutely brilliant place. Kids love it. Staff there are fantastic as are customer service if you call them. Absolutely faultless.
15 April 2026
Reply from Tenpin - Redditch
Hi there, thank you for the amazing 5* review for Tenpin Redditch! We're so glad to hear that you enjoy visiting with your family and that our team provide a fantastic service. We will be sure to pass on your kind feedback and we hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Redditch
Hello Matthew,
Thank you for taking the time to rate Tenpin Redditch 4 stars. We're glad you enjoyed the atmosphere and found our staff helpful. Thank you for your positive feedback. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
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