Friendly staff when checking in. The facilities were clean and checked throughout the day and it was a nice afternoon activity. The 2 games we had booked took us around 45mins to 60 mins to complete.
Company replied

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Friendly staff when checking in. The facilities were clean and checked throughout the day and it was a nice afternoon activity. The 2 games we had booked took us around 45mins to 60 mins to complete.
Company replied
All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... See more
Company replied
Look. Ive been to tenpin many times throughout my years and honestly its been a joy everytime. I remember when me and friends used to go play pool after a long day. With the newer, renovations, its be... See more
Company replied
Me, my girlfriend and my best friend went to do an escape room. The HM Titanic was brilliant, we beforehand had to book but we did this in person with one of the staff members called Freya. She was wo... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
13 Merrion Way, Leeds, LS2 8BT, Leeds, United Kingdom
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Friendly staff when checking in. The facilities were clean and checked throughout the day and it was a nice afternoon activity. The 2 games we had booked took us around 45mins to 60 mins to complete.

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for chicken Goujons which were anaemic.

Reply from Tenpin - Leeds
Look. Ive been to tenpin many times throughout my years and honestly its been a joy everytime. I remember when me and friends used to go play pool after a long day. With the newer, renovations, its been even more spectacular with the options that i can have to play and enjoy after work and school. It's so convenient with its location and how central it is to get there. My only major flaw is the expense. its quiet expensive to buy drinks inside the location and rather go to the Co-op next door to get drinks as theyre cheaper and during these years and the rise of prices its just too much meaning that i visit less frequently. apart from that i would say its a joy everytime

Reply from Tenpin - Leeds
Visited in the morning in the school holidays. The lanes were great, staff helpful and friendly.
The only issue I have is the arcade games. I’ve visited before and had an issue with the machines taking money and it not registering. The same happened and whilst using the cash machine the money never appeared either- the manager however did sort this out but this seems to be an ongoing issue for them. Another family had the same issue whilst waiting for the money back.

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
So much fun! Loved the bowling, pool, and arcade games. The food was really yummy too!

Reply from Tenpin - Leeds
I was fascinated by the new look. It looks much more elegant. I'll be going there more often.

Reply from Tenpin - Leeds
Great experience. Lola made it very good, with her clues and way of getting involved. Thoroughly enjoyed it! And we escaped with time to spare 🎉

Reply from Tenpin - Leeds
Great place & the staff were really nice & polite can highly recommend

Reply from Tenpin - Leeds
Nice lady organised the stair lift for me, including the wheelchair.

Reply from Tenpin - Leeds
We checked in which was OK, got to our table , I had to ask the staff to clean it , it was very quiet so they was no reason for them to not clean the tables , glass was absolutely filthy print marks all over it , the toilets smelt , apart from that was OK

Reply from Tenpin - Leeds
Staff were welcoming and friendly provided good customer service.
It was also a very clean establishment when we visited 😊

Reply from Tenpin - Leeds
The borders struggled to come up. The balls got stuck in the end gutter. The pizzas took ages to arrive. The staff didn't respond to the service request. However, once we found them and asked to help they did so.

Reply from Tenpin - Leeds
A fantastic experience to Tenpin the other for an enjoyable evening bowling with Friends we have been regular customers for a length of time and will continue to do. Can't Fault.

Reply from Tenpin - Leeds
Fun time bowling for my daughter and get friends, they loved it

Reply from Tenpin - Leeds
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