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Tenpin - Glasgow Reviews 

185
TrustScore 4 out of 5

4.0

Braehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... See more

Company replied

Rated 5 out of 5 stars

We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... See more

Company replied

Rated 5 out of 5 stars

Good fun, easy to book. Very clean and not too costly. We opted for the package that came with food. The standard was fine, just don’t be expecting 5 Guys burgers.. in all fairness it was great value... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, United Kingdom

  • 0333 034 6100

4.0

Great

TrustScore 4 out of 5

185 reviews

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1-star

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4.0

All reviews

(185)

11,699 reviews in the last 12 months

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Rated 3 out of 5 stars

Food

Just popped in for something to eat and had to wait a while

12 September 2026
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Reply from Tenpin - Glasgow

Hi Mary, thank you for leaving feedback for Tenpin Glasgow. We are sorry to hear your order took a while to arrive, and we will be sure to pass this on to the team for future improvements. Best wishes - Kaylee

Rated 5 out of 5 stars

Great experience

Busy venue but didn’t have to wait long to be served or food delivery plenty Staff about if needed to ask questions

12 September 2026
Tenpin - Glasgow logo

Reply from Tenpin - Glasgow

Hello, thank you for your fantastic 5-star review of Tenpin Glasgow! We're so pleased to hear that even though we were busy, you didn't have to wait long for service or food, and that our team was readily available to assist. We hope to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Good fun

Good fun, easy to book. Very clean and not too costly. We opted for the package that came with food. The standard was fine, just don’t be expecting 5 Guys burgers.. in all fairness it was great value and is justified. Great family fun. Friendly staff and highly recommended.

7 September 2026
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Reply from Tenpin - Glasgow

Hi Mark
Thank you for your fantastic 5-star review! We're so happy to hear you had great fun and found our booking process easy. We appreciate your understanding regarding the food and are delighted you found it to be great value. It's wonderful to know our staff were friendly and that you highly recommend us for family fun! Best wishes - Clare

Rated 5 out of 5 stars

Great fun

Great fun! Great atmosphere, easy booking.

6 September 2026
Tenpin - Glasgow logo

Reply from Tenpin - Glasgow

Hi Marion, thank you for your fantastic 5-star review of Tenpin Glasgow! We are so pleased to hear that you had such great fun and enjoyed the atmosphere, and that you found our booking process nice and easy. We look forward to welcoming you back again soon! Best wishes-Leila

Rated 1 out of 5 stars

Literally the worst food

Literally the worst food , took 40 odd minutes to come , was originally sent to wrong table , no apology just chucked down , pizza barly edible , staff not interested , like the holding pool for a job at CEX

2 September 2026
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Reply from Tenpin - Glasgow

Hi Ross, thank you for leaving Tenpin Glasgow a rating and review. We are truly sorry to hear about your disappointing experience with our food and service. We understand your frustration regarding the long wait, the mix-up with your order, the quality of the pizza, and the service from staff. Your feedback is very important to us, and we will ensure it is passed on to our team for review and improvement. We hope to welcome you back again for a better experience in the future. Best wishes - Rosie

Rated 5 out of 5 stars

Had an excellent visit

We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and approachable. We had an issue with one of the air hockey tables after our Bowling session and they were very quick to help and resolve.

23 August 2026
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Reply from Tenpin - Glasgow

Hi Carrie-Ann, thank you for leaving Tenpin Glasgow an amazing 5* rating. We are thrilled to hear you had a great time with us and that our staff had a positive impact on your visit! We hope to welcome you back again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

Our family had a great experience at…

Our family had a great experience at the Tenpin braehead and my kids loved it and the staff were very professional
And helpful

26 August 2026
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Reply from Tenpin - Glasgow

Hi Julianna
Thank you for your fantastic 5-star review! We're so pleased to hear that your family had a great experience and that your kids loved it. It's wonderful to know our staff were professional and helpful. We hope to see you all again soon! Best wishes - Clare

Rated 2 out of 5 stars

The lane we where on broke and it took…

The lane we where on broke and it took 15 mins before anyone fixed it even though we went up twice to speak to them about it , no apology

22 August 2026
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Reply from Tenpin - Glasgow

Hi Jan, thank you for taking the time to leave a review of Tenpin Glasgow. We're sorry to hear that you experienced some technical issues with your lane during your recent visit. We will ensure this is passed on to the relevant team for future improvements. We do hope to see you again for a much better experience.
Take care,
Kirsty

Rated 5 out of 5 stars

Epic

Epic. We played pool and i mogged

20 August 2026
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Reply from Tenpin - Glasgow

Hi Adolf, thank you for your 5* review of Tenpin Glasgow! This is what we like to hear and we look forward to welcoming you back again soon for more fun! Best wishes-Leila

Rated 4 out of 5 stars

Helpful staff

Helpful staff, enjoyed the experience . The food could have been a bit better and more healthy options would have been nice.

20 August 2026
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Reply from Tenpin - Glasgow

Hi Jamie, thank you for leaving a 4* review of Tenpin Glasgow! We're pleased to hear that you found our staff so helpful and overall had an enjoyable experience. We also appreciate your feedback about the food quality and options available. We will make sure that the relevant team is made aware for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila

Rated 4 out of 5 stars

Pretty good

Pretty good. Just like every tenpin, the pizza was questionable and the bartender did not know how to properly pour a beer, I thought I had ordered a cappuccino at first.

20 August 2026
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Reply from Tenpin - Glasgow

Hi Luke, thank you for leaving a 4* review of Tenpin Glasgow! We're pleased to hear that your overall experience was a positive one and we appreciate your feedback about the pizza and drinks quality. We will make sure that the relevant team is made aware for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Great night out with the kids

Great night out with the kids. Staff were friendly and welcoming.

29 July 2026
Tenpin - Glasgow logo

Reply from Tenpin - Glasgow

Hello, thank you for your fantastic 5-star review of Tenpin Glasgow! We're so pleased to hear you had a great night out with your family and found our staff friendly and welcoming. We hope to see you all again very soon! Best wishes - Mel

Rated 5 out of 5 stars

Great night out even though it was very…

Great night out even though it was very busy staff were polite friendly and very helpful

12 August 2026
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Reply from Tenpin - Glasgow

Hello Joanne, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great night at our Tenpin in Glasgow. We will pass your lovely comments onto our team. Many Thanks - Kimberley

Rated 4 out of 5 stars

Guys day out

Everything was as good as usual

12 August 2026
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Reply from Tenpin - Glasgow

Hello, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you enjoyed your recent visit to us. We would love to hear how we could gain that final star from you. Many Thanks - Kimberley

Rated 4 out of 5 stars

1 x game with 2 adults and 9yr old.

Great well laid out and easy to find. Booked times and food online few days before. Times to play a game and food afterwards (we selected time we wished to when checking in) food served at area away from lanes if preferred. Good selection on menu.Booked 1 game. Felt everyone was playing lanes either side of us. 20 lanes and everyone playing in the middle! would suggest if children,make sure you can access a frame for the whole game rather than sharing with people either side.Could be problematic if busy. Few more lighter balls could also be available (only 1 lighter ball) that we had to share with lane next to us!

12 August 2026
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Reply from Tenpin - Glasgow

Hello Andrea, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you found our location easy and enjoyed our layout. We will pass your thoughts and suggestions onto our team to help us gain that final star from you. We do hope to see you again soon for some more bowling fun. Many Thanks - Kimberley

Rated 5 out of 5 stars
Tenpin - Glasgow logo

Reply from Tenpin - Glasgow

Hi there, thank you for the 5* review for Tenpin Glasgow! We're so pleased to hear that you enjoyed the service from our team. We can't wait to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Always a good time

We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we knew it.

The atmosphere has always been good whenever we've been there. Bunches of people all having fun, whether they're bowling, playing pool, or being entertained by the gaming machines etc.

Yes it's busy, but busy in a good way, a way that gives the place a nice vibe, and it's never been so busy as to cause us any issues in that regard.

I'd recommend it to anyone.

6 August 2026
Tenpin - Glasgow logo

Reply from Tenpin - Glasgow

Hi Gary, thank you for the fabulous 5* rating of Tenpin Glasgow. We are delighted to hear that you often have a great time. We will be sure to pass your lovely comments on. We hope to see you again soon for another 5* experience. Best wishes, Jade

Rated 3 out of 5 stars

Bowling was superb food horrendous

Bowling was superb, staff was great but the food that we bought was overpriced and terrible. Was a big let down.

11 August 2026
Tenpin - Glasgow logo

Reply from Tenpin - Glasgow

Hi there, thank you for leaving a rating and review for Tenpin Glasgow. We're glad to hear that you enjoyed the bowling and service from staff. We will be sure to pass your feedback on to the correct teams regarding the food and pricing for review. Best wishes, Jade

Rated 4 out of 5 stars

Enjoyed our time bowling however felt…

Enjoyed our time bowling however felt it was a bit expensive

12 August 2026
Tenpin - Glasgow logo

Reply from Tenpin - Glasgow

Hello Vicky, Thank you for taking your time to leave us a 4* review! We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Glasgow. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley

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