We booked Karaoke room 2 for a party on bank holiday Monday. Its a fun option available at the venue, the staff were great and helpful, cost was really reasonable, but the room got really hot and swea... See more
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Location
Switch locationValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
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Very noisy and overstimulating Some older boys bashing the hell out of boxing ball felt intimidating as I was with grandchildren Staff friendly and helpful also smiley 😃 Booking process worked w... See more
Company replied
I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... See more
Company replied
Easy to check in names and game play waiting for you to begin, food came right after my boys had finished playing, burger and fries where tasteie
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Company details
Written by the company
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Contact info
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, United Kingdom
- 0333 034 6100
4.1
Great
229 reviews
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Karaoke party...
We booked Karaoke room 2 for a party on bank holiday Monday. Its a fun option available at the venue, the staff were great and helpful, cost was really reasonable, but the room got really hot and sweaty. The door couldn't be open because of the volume of singing, but with it closed it was too hot. There was a fan in there, but they need to install air-conditioning and ventilation to make it more comfortable and enjoyable for customers.
31 August 2026
Reply from Tenpin - Croydon
Hello Emma,
Thank you for taking the time to rate Tenpin Croydon 4 stars. We're glad to hear you enjoyed the karaoke and found our staff helpful and the cost reasonable. We're sorry the room became uncomfortably warm. We appreciate your suggestion regarding air-conditioning and ventilation, and we will certainly pass this on to our team for consideration. We hope to welcome you back again soon. All the best ~ Laura
It was a wonderful experience
It was a wonderful experience, we went as 2 adults and 2 young boys, it was our first time and we were surprised at how many activities were in such a small space, so much so, that we arrived to the bowling alley late, because we were busy having fun playing the other games!
2 September 2026
Reply from Tenpin - Croydon
Hello Vega, eco toxic free,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are so pleased to hear that you and your family, especially your young boys, had such a wonderful first experience with us. It's great to know you enjoyed the variety of activities available, even if it meant a slight delay to your bowling! We hope to welcome you back again soon for more fun. All the best ~ Laura
Very noisy and overstimulating
Very noisy and overstimulating
Some older boys bashing the hell out of boxing ball felt intimidating as I was with grandchildren
Staff friendly and helpful also smiley 😃
Booking process worked well - I’d not dont this before
2 September 2026
Reply from Tenpin - Croydon
Hello Amanda,
Thank you for taking the time to rate Tenpin Croydon 4 stars. We're glad to hear you found our staff friendly and helpful, and that the booking process was smooth. We're truly sorry to hear that the noise level and the behavior of some older boys created an intimidating atmosphere for you and your grandchildren. We will look into ways to manage the environment to ensure all our guests feel comfortable and safe. All the best ~ Laura
When we came camping bowling the balls…
When we came camping bowling the balls kept getting stuck and the pins were not coming up we kept having to ask for them to fix it also the chips and burgers just taste like cardboard they're so dry and they are awful.
2 September 2026
Went with my granddaughter
Went with my granddaughter
We enjoyed the bowling but I think the price for 2 games is too much and only lasts less than 30mins.
When we got there I realized there was a deal on but it wasn't apparent online
26 August 2026
Reply from Tenpin - Croydon
Hi Lesley, thank you for leaving Tenpin Croydon a fab 4* rating. We are really pleased to hear you and your granddaughter had a lovely time with us! We appreciate the feedback regarding the visibility of the deals online too and will pass this on to the team. We hope to welcome you again soon! Best wishes - Kaylee
Nothing spectacular
Nothing spectacular. Area was dirty when we got there. Not great value for money.
26 August 2026
Reply from Tenpin - Croydon
Hello
We appreciate you sharing your feedback. We are sorry the area was not clean and did not meet your expectations for value. We are addressing these concerns. Best wishes - Clare
Birthday bowling …
Easy to check in names and game play waiting for you to begin, food came right after my boys had finished playing, burger and fries where tasteie
24 August 2026
Reply from Tenpin - Croydon
Hi Sacha
We are so pleased to hear that you and your boys had such a great time with us! It's wonderful that the food arrived at the perfect moment after their game. We're glad you enjoyed the burger and fries. Best wishes - Clare
Good service, communication from all staff involved from booking over the phone to the ground staff at work.
We had a good day,good service, and dialogue with all the staff involved were all good.
26 August 2026
Reply from Tenpin - Croydon
Hi Constance
Thank you for your 5-star review! We are so pleased to hear that you experienced such good service and clear communication from our team. We look forward to welcoming you back again soon! Best wishes - Clare
Reply from Tenpin - Croydon
Hi Joycelyn
We appreciate the time taken to leave us a 5* rating. We are glad you enjoyed the fast service. Best wishes - Clare
Bowling was great but the cheese burger…
Bowling was great but the cheese burger and chips were cold and dry
26 August 2026
Reply from Tenpin - Croydon
Hi Maggie
We're glad you enjoyed bowling. We're concerned to hear about your food experience; we are addressing this with our kitchen team. Best wishes - Clare
My partner and I had a wonderful time
My partner and I had a wonderful time. Not bowled in years
22 August 2026
Reply from Tenpin - Croydon
Hello
We're so glad you and your partner had a wonderful time bowling with us! We appreciate your kind words and hope to see you soon. Best wishes - Clare
It's ok.
It's ok.
Fries were standard. Burger was microwaved. Would recommend avoiding food.
Bowling was again fine.
26 August 2026
Reply from Tenpin - Croydon
Hi Brad
Thank you for your feedback. We're glad to hear you found the bowling fine. We're sorry to hear that the food didn't meet your expectations, especially regarding the burger. We will share your comments with our team for improvement. Best wishes - Clare
Good
Fun activity, near to home. Only a couple of snags - having to wait in queue, despite having pre-booked online. Also, there was food waste lying around on some of the tables, so prompt tidying up would be good.
26 August 2026
Reply from Tenpin - Croydon
Hi Iffat
Thank you for your 4-star rating and feedback. We're glad you enjoyed your activity and found our location convenient. We apologize for the wait despite your online booking and for the untidy tables. We will address these points with our team to ensure a better experience for future visits. We hope to see you again soon! Best wishes - Clare
Reply from Tenpin - Croydon
Hi Neckisha
Thank you for your wonderful 5-star rating! We are so pleased to hear that our team provided such helpful and polite service during your visit. We hope to welcome you back again very soon! Best wishes - Clare
Reply from Tenpin - Croydon
Hi Khyati,
Thank you for your lovely 5* review at Tenpin Croydon! We are delighted to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
I was able to get a last minute booking…
I was able to get a last minute booking over the phone whilst flying back from holiday the same day, lanes were together and no issues. Only reason for 4 stars and not 5 is because the bar service was long and the bar staff were not very friendly.
20 August 2026
Reply from Tenpin - Croydon
Hi Charlene, thank you for leaving a 4* review of Tenpin Croydon! We're so glad to hear that we were able to accommodate you and that your experience ran as smoothly as possible, however we are sorry to hear about the long wait times at the bar and that the customer service could have been better. We will be addressing these problems internally. Regardless, we hope to see you again soon! Best wishes-Leila
Zero customer care unfortunately.
Zero customer care unfortunately.
Waited at the desk
On arrival for around 3 minutes whilst two guys who worked there were busy filling up the prize cabinet and gave me no acknowledgement.
Waitied way too long for the burger and chips. Had to ask 3 times and still nothing. This turned up 15 minutes after our game had finished.
Dissapointing
20 August 2026
Reply from Tenpin - Croydon
Hi Wayne, thank you for taking the time to leave a review of Tenpin Croydon. We are very sorry to hear about the issues you experienced on your recent visit including the fact that you felt that you weren't acknowledged upon check-in and the long wait times for food. We will ensure that the relevant team is made aware to prevent this from happening in the future. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Croydon' for somebody to contact you regarding this. Best wishes-Leila
Friday Frenzy Evening
I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us in 25 mins earlier. That was nice of him. Me & my date had 2 goof games were it was a tie. Enjoyed our evening. Until next time which could be coming in October??
20 August 2026
Reply from Tenpin - Croydon
Hi Jeanette, thank you for your fantastic 5-star review of Tenpin Croydon! We are so pleased to hear that you and your date had such a great time and that our team was able to get you booked in early. We look forward to welcoming you back again very soon! Best wishes - Mel
Excellent outing
20 August 2026
Reply from Tenpin - Croydon
Hi there, thank you for leaving a 5* review of Tenpin Croydon! This is wonderful to hear and we look forward to welcoming you back again soon! Best wishes-Leila
Friendly team and atmosphere
Team were friendly and organised; place was kept at a good temprature.
20 August 2026
Reply from Tenpin - Croydon
Hi Simone, thank you for your 5* review of Tenpin Croydon! We're so glad to hear that you found our team nice and friendly, and that you enjoyed the air-con. See you again soon! Best wishes-Leila
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