I bought a HM4 shed (sliding door) and overall I'm fairly happy with it. It looks beautiful and assembly was pretty straight forward with good instructions. This was a replacement to an older (10+ yea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Yesterday, I purchased fencing rails at the Kadina store. As the store is undergoing refurbishing many items were not in their usual place. The first customer service chap (no name mentioned) was not... See more
Company replied
Easy to order online and good value for money product that was easy to put together. Only issue I had was delivery took 15 days for a small item coming from an hour and half away. When I called to che... See more
Company replied
I want to give a really big shout out to Rebecca Cornish, one of your Gepps Cross Administrative team members. Without boring you with details I had a delivery problem with an order for 6 sheets... See more
Company replied
Company details
- Hardware Store
- Building Materials Store
- Home Improvement Store
- Outdoor Furniture Store
- Patio Enclosure Supplier
- Roofing Supply Store
Information provided by various external sources
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Contact info
4.3
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Stratco
Thank you for your review! We’re so pleased to hear you received great service and found Bruce to be helpful. We’ll be sure to pass on your kind feedback to him.
Reply from Stratco
Thank you for your feedback! We’re glad to hear Mandy provided you with great service.
Heys
Hey, just been delivered me the carport with Mandy did a top job put it exactly where I wanted no troubles at all. Thank you very much.
28 July 2026
Unprompted review
Reply from Stratco
Thanks for your feedback! We’re glad to hear Mandy provided such great service and delivered your carport exactly where you wanted it. Enjoy your new carport!
Reply from Stratco
Thank you for your feedback! We’re glad to hear you received very good service. We appreciate you taking the time to share your experience and hope to assist you again soon.
Mandy is amazing delivery driver…
Mandy is amazing delivery driver fantastic thank you
27 July 2026
Unprompted review
Reply from Stratco
Thank you for your kind feedback! We’re so pleased to hear that Mandy provided a fantastic delivery experience. We appreciate you taking the time to share your feedback and hope to assist you again soon!
Great friendly service .
Excellent service from Jeremy atStratco Capalaba .
Pleasant , Kind , respectful , knowledgeable .
Looks like a good team there .
22 July 2026
Unprompted review
Reply from Stratco
Thank you for your wonderful feedback! We’re so pleased to hear that Jeremy provided you with friendly, knowledgeable, and respectful service. We appreciate you taking the time to share your experience and hope to assist you again soon!
Many was very prompt and efficient
Many was very prompt and efficient. Good comms and really happy with delivery.
23 July 2026
Unprompted review
Reply from Stratco
Thank you so much for your fantastic review! We're delighted to hear Mandy provided prompt, efficient service and kept you well informed throughout the process. We really appreciate your support and hope you enjoy your Stratco purchase!
Reply from Stratco
Thank you for your wonderful review! We're so pleased to hear you had a great experience and that Mandy provided excellent service. We really appreciate you taking the time to share your feedback and hope to see you again soon!
Mandy did a good job
21 July 2026
Unprompted review
Reply from Stratco
Thank you for your lovely review! We're so pleased to hear everything went well and that Mandy did such a good job.
Hayley from the Mandurah WA team
Hayley from the Mandurah WA team is fantastic.. she is very knowledgeable and so helpful. She knows her product's and her service is 💯
If you need a patio or shed go see Hayley at Stratco Mandurah
Karen and Mark Sawyer
20 July 2026
Unprompted review
Reply from Stratco
Thank you so much for your wonderful review! We're delighted to hear that Hayley provided you with such knowledgeable and helpful service. We hope you enjoy your new patio or shed, and we look forward to assisting you again in the future!
Fantastic Experience
Fantastic help and attitude towards getting me the result we needed today. Will went out of his way to talk to the right people and get a solution that would complete a major project.
16 July 2026
Unprompted review
Reply from Stratco
Thank you for your wonderful review! We're delighted to hear that Will was able to assist you and help find a solution to keep your project moving forward. We appreciate you taking the time to share your experience and thank you for choosing Stratco.
Reply from Stratco
Thank you for your kind review! We're pleased to hear about your positive experience. We appreciate you taking the time to share your comments.
Excellent service on drop off by Mandy
10 July 2026
Unprompted review
Reply from Stratco
Thank you for your wonderful feedback! We're so pleased to hear you received excellent service from Mandy during your delivery. Thanks again for choosing Stratco, and we hope to assist you again in the future!
Mandy free good service and helpful
8 July 2026
Unprompted review
Reply from Stratco
Thank you so much for your kind feedback. We're delighted to hear that Mandy provided you with great service and was helpful.
Many was a great driver in a very tight…
Many was a great driver in a very tight space.
7 July 2026
Unprompted review
Reply from Stratco
Thank you for your kind feedback! We're so pleased to hear Mandy did a great job navigating a tight space and providing excellent service.
Mandy helped to delivery in right…
Mandy helped to delivery in right location. Excellent service. Thanks Mandy.
1 July 2026
Unprompted review
Reply from Stratco
Thank you for your wonderful review! We're so pleased to hear that Mandy was helpful in delivering your materials to the right location and provided excellent service. Thanks again for choosing Stratco!
Mandy delievered our materials and was…
Mandy delievered our materials and was really helpful!
30 June 2026
Unprompted review
Reply from Stratco
Thank you for taking the time to leave us a review! We're so pleased to hear that Mandy was really helpful when delivering your materials. Thanks again for choosing Stratco, and we hope to see you again soon!
Poor installation
Poor installation, they do not want to fix it. We spent $21000 and bought a headache. It leaks through light, fan and from joints. Whenever contacted intaller(Jade Thompson and Trent the installer sent by her) they ask to complete checklist and never turn up. They will send a message that they are busy and cannot make it.
27 March 2026
Unprompted review
Reply from Stratco
We're sorry to hear about your experience and understand how frustrating this must be. This certainly isn't the level of service we aim to provide. We'd like the opportunity to investigate what's happened and work towards a resolution. Could you please send us an email us at contact@stratco.com.au with your contact details, project address, and any relevant information? Our team will review your concerns and follow up with the appropriate people as soon as possible.
Thank you for bringing this to our attention, and we hope to resolve this for you promptly.
Mandy fantastic customer service
Mandy fantastic customer service, great Man to deal with smiley face🤗
26 June 2026
Unprompted review
Reply from Stratco
Thank you so much for your wonderful review! We're thrilled to hear that Mandy provided fantastic customer service and was great to deal with. Thanks again for choosing Stratco, and we look forward to seeing you again!
Excellent delivery from Mandy
26 June 2026
Unprompted review
Reply from Stratco
Thank you for taking the time to leave a review! We're delighted to hear you had an excellent delivery experience with Mandy. Thanks again for choosing Stratco!
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