My recent purchase from Smart-buy Glasses was a easy, hassle free experience. Purchasing on line from an extensive range of frame and lens choices was quick and easy. The completed product was deliver... See more
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Review summary
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Got designer frames with prescription lenses for just $203 instead of $369 at a physical store in New Zealand (and that would be including the current promotions too). First, the lab took 3 working da... See more
Glasses arrived in a timely manner considering over Xmas period. Both pairs exactly what I ordered. No issues at all. Will use again and recommend. Appreciated delivery update emails or texts.
Fast delivery within 2 days I live in Nz! Even provided extra lenses, love my Prada framed glasses😊 Highly recommend!! Worth the price!!
Company details
- #1 of 1 best companies in Glasses Store
- #1 of 1 best companies in Contact Lenses Supplier
- #1 of 1 best companies in Eye Care Center
- #2 of 2 best companies in Fashion Accessories Store
- #1 of 1 best companies in Optician
- #2 of 2 best companies in Sunglasses Store
Information provided by various external sources
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses New Zealand Details
Written by the company
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
Contact info
4.8
Excellent
6K reviews
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Excellent value
Product and check out was easy. Delivery was fine. The Tracking system not gold standard.
The value was excellent as is the eyeware.
28 July 2026
Happy with the frames and the service.
26 July 2026
speed of delivery was great and product…
speed of delivery was great and product as expected
25 July 2026
Not so happy this order
Not so happy this order. The glasses took over a month to arrive. Way longer than the first pair I ordered. Also they are not the best quality - I probably won't buy the budget range in future.
25 July 2026
Highly Recommend
Fast delivery within 2 days I live in Nz! Even provided extra lenses, love my Prada framed glasses😊 Highly recommend!! Worth the price!!
24 July 2026
Glasses are exactly as described and…
Glasses are exactly as described and arrived quickly. I love them!
24 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from SmartBuyGlasses
Hello MC,
Thank you for taking the time to share your feedback. We're delighted to hear that you love your new glasses and that the colour and fit are perfect for you!
We're very sorry, though, that your purchasing experience was affected by the delayed stock updates and communication. We understand how frustrating that can be, and it's certainly not the experience we want our customers to have.
I'll be reaching out to you via email shortly so we can discuss your experience in more detail and see how we can make things right.
Thank you again for your honest feedback, and we appreciate the opportunity to improve.
Sincerely,
Hannah
UPDATE: Hello! I've sent you an email on this matter. If you didn't receive it, care to look it up in your spam/junk box. Thank you!
Quick postage and love the product
Quick postage and love the product. Will be ordering again with SmartBuy.
20 July 2026
Easy to find the inserts I wanted
Easy to find the inserts I wanted. Purchase process is straightforward. Postage was as expected.
8 July 2026
Been getting my contact lenses from…
Been getting my contact lenses from SmartBuyGlasses for years. Great price.
17 July 2026
The glasses are fine
The glasses are fine, but they didn't come with a protective case or even a cleaning cloth.
18 July 2026
Try in-store first, then buy
Relatively easy to order with prescription lenses, but when they arrived, they were a bit small on my face. If I ordered again, I would find a pair in-store, then order the same frame online. I wouldn't guess. But the price was good, the lenses are good, and the shipping time was good.
16 July 2026
Smart Buy Glasses
An excellent speedy service! Amazing quality spectacles at very competitive prices and I shall be back for another pair. Thank you very much SmartBuy Glasses.
3 July 2026
Love my 2nd pair of prescription…
Love my 2nd pair of prescription glasses, great service and quality, and so much cheaper than buying from NZ stores!
15 July 2026
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