Richer Sounds - Telesales Reviews 

Knowledgeable staff friendly and easy transportation.
Great delivery

Ive used Richer Sounds for many years bought multiple items and never been let down by them. Customer service are easy to get hold of and all of my emails have been responded to in a timely manner. Website is easy to navigate and finding the perfect product has never been to complicated. Withbthe added bonuses i got my new tv at the best price i could find online and deluvery was fast and well communicated. Will happily use for future purchases.

Tele sales was easy, and product delivered the next day.

Jeff was very helpful and gave me a great price match with a discount too.

Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and were originally purchased from your Prestwich store by my late father, who had been served by Adrian, who always enquired as to my father's welfare, something that I will not forget in a hurry.

I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless.
The TV is very good with a good viewing angle and good sound considering we are not using a soundbar. It also comes with a 6 year guarantee.
In my opinion Richer Sounds are the only company to purchase a TV from.

Excellent customer service, friendly and knowledgable staff.

Really refreshing to deal with a company that hasn’t outsourced their customer service to another country and doesn’t use convoluted robot phone menus.

Excellent customer service.

Really helpful with a phone order
, very knowledgeable staff. Very quick delivery too!

Helpful and super

Telesales rep was very firendly and helpful. Fast delivery with lots of info.
Overall very friendly and professional. Thank you.

I spoke to a real person pointing out that the item I wished to buy was cheaper elsewhere. This was quickly verified and not only matched but beaten by £5, which was more than I expected. Excellent service from helpful staff and a good price too.

My Freesat box failed after 5 years and Richer Sounds arranged for its speedy collection, repair (new hard drive) and return under its 6 year warranty. Following its failure and a spare circuit board being no longer available they sent a new Manhattan Freesat box at a discounted price by return. Overall an impressive, prompt, courteous and professional service with minimal inconvenience and expense. Highly recommended.

Needed a surround sound system to improve the performance of my new TV for movies so approached Richer Sounds again. Decided to use their telesales this time to save me a trip to the local store. The phone was answer quickly and the member of staff was friendly and knowledgeable. Ordered a SONOS system including speaker stands over the phone. Delivered the very next day! Excellent service, excellent products at a competitive price!

Great price for a quality tv and first class service from the sales department

Excellent service and knowledge from the telesales agent,friendly and helpful he reduced the price of the product without a quibble as I had found the item considerably cheaper elsewhere. Also really good delivery service. Full marks all round.

Once again RS you have excelled on price and delivery times, I ended up paying for next day delivery because we realised we would not be at home later in the week. Box arrived damaged and soon found tv screen was broken, many thanks to your team that sorted a replacement out for 8.30 am the following day, however this box was also damaged but TV was working ok. Our son uses a certain selling site and now refuses to use this courier due to damaged articles.