The first contact I had was I think with York branch who searched for stock of the product I wanted from clearance -audio pro addon c3 - and said there was one ex service left in Hull and that they... See more
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The first contact I had was I think with York branch who searched for stock of the product I wanted from clearance -audio pro addon c3 - and said there was one ex service left in Hull and that they... See more
Company replied
When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... See more
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Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... See more
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I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
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i popped into the hull shop on fri 10th at 1pm and ordered a 75" tv and it was delivered 11am on the 11th.
the full buying and delivery experience was flawless

Reply from Richer Sounds - Hull
Excellent knowledge and advice again.
As usual, the team at the Hull shop took the time to help me make the right decision over my purchase, together with some technical advice to help me better enjoy the product.

Reply from Richer Sounds - Hull
Knowlegable, politeness and helpfulness are the things I remember from my Saturday afternoon shopping.

Reply from Richer Sounds - Hull
staff kept us informed when our tv would and did arrive and gave great advice and helped out when i had to make a call to the store for help setting up my tv

Reply from Richer Sounds - Hull
The staff at hull were very helpful and knowledgeable.They could not have done any more to get me up and running.Thank them for their patience and understanding.Well done lads. Thanks again. Kev Esders 8

Reply from Richer Sounds - Hull
I have bought so many things from Richer Sounds Hull, I am happy to accept the title of "all the gear , but no idea", I try to get the best even though I am deaf as a post.
The staff are brilliant at making me feel special when I ask the most basic questions, I am sure my phone number has to be answered by who ever is in the bad books at work as a punishment.
Very many thanks again men for your continued help and support.

Reply from Richer Sounds - Hull
Good knowledgeable staff, speedy delivery. All round great service.

Reply from Richer Sounds - Hull
Found just what we wanted Tried to order on line but process froze so phoned in order. Phone answered quickly and order taken efficiently.Wish I’d phoned in the first place I’d have saved a lot of time

Reply from Richer Sounds - Hull
I have used richer sounds for a long time and haven't considered going anywhere else. Apart from having a great selection , their knowledge and expertise is second to none and I also find all the staff most helpful

Reply from Richer Sounds - Hull
Great service and very helpful staff in the shop and delivery and reliable. Many thanks.

Reply from Richer Sounds - Hull
Faultless!! The knowledge and service Richer Sounds offers is brilliant, Paul the manager is a fountain of tech knowledge, and his guys in the shop provide a service where nothing is ever too much for them. Sadly not many shops gives this kind of level of service, I won’t go anywhere else to buy my tech. I have to travel over an hour and pass 2 Curry’s on the way to Richer Sounds Hull.

Reply from Richer Sounds - Hull

Reply from Richer Sounds - Hull
Brilliant service from my local - Hull - store. Better deal than the large chains and a FREE gift too!
Thanks guys!

Reply from Richer Sounds - Hull
Love my new Cello tv !! The customer service was excellent. Laurie in the Hull store provided me with all the information to help me choose the best tv for me. I didn't feel rushed or pushed into purchasing but I am so glad I did.
Thank you Laurie for making it a smooth and pleasant experience.

Reply from Richer Sounds - Hull
The gentleman at Richer sounds who served me was very helpful and knowledgeable. My order was held back whilst I was away, at my request and then arrived as promised a couple of days after my return home. I couldn’t have asked for better service.

Reply from Richer Sounds - Hull
I was given great advice and treat with great respect. A pleasure to deal with

Reply from Richer Sounds - Hull
Great service and advice. This is another purchase from Richer Sounds and the staff are always very helpful

Reply from Richer Sounds - Hull
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